Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Essays on diversity within an organization
Managing diversity in organisations in Principle of management
Organizational behavior and diversity
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Essays on diversity within an organization
introduction.
In the research of Organizational behavior and Organizational development Science, there is not much of research has been done regarding the matter of moral dilemmas in multicultural organizations and the double standards that are set on minority experts in the work environment. The research that is accessible is overwhelmingly fixated regarding the matter of diversity. While both of these issues are related with diversity , the distinction between the two organizational dilemmas fall under there own denomination.
The two important dynamic realities that impact the environment of modern organizations are morals and diversity. Diversity is available when there is a mixture of varies and similarities regarding age, religion,
…show more content…
In a "melting-pot" society, organizational leaders must learn to adapt an array of cultural differences. What one culture perceives as ethical actions, another culture may not. In an environment in which words and phrases that was acceptable one day could change connotations overnight. Ignorance or misunderstanding actions facilitated by organizational leaders in handling questionable employee conduct can result in a calamity of problems. Every year organizations spend millions of dollars settling lawsuits involving employee discrimination claims. According to a 2001 study by the Society for Human Resource Management (SHRM) and FORTUNE Magazine, over 75% of surveyed organizations have engaged in some type of diversity activity or initiative to combat this dilemma. The problem with this approach is that these initiatives are predominantly targeting one group (Majority) and not the other (Minority). According to a study done by Black Enterprise (2005), diversity trainings rarely include the topic of ethics, which is affected by or culture, value, faith, education, race and economics. Andersen and Collins (1995) pointed out that many of the ethical difference among people are contributed by economic and cultural influences. These influences can be changed over time by introducing new influences, "The MCIM (multicultural change intervention matrix) addresses systemic planned change, multicultural organization development, and multicultural intervention and activities." (Lum, 1999, p. 63). Many of theses diversity training initiatives focus their attention towards embracing cultural differences, but avoid the topic of embracing ethical differences. Many sociologists believe that this is where the true dilemma stays
It sometimes give “the perception of ‘token appointments’ [of individuals] who could not be hired or promoted on performance ability alone” (Von Bergen, Soper, & Foster, 2002, p. 242). It can also create more discrimination in the form of reverse discrimination where those formerly believed to be discriminators are now unfairly victimized because of the color of their skin. Diversity training can sometimes be demoralizing and reinforces stereotypes when trainers resort to emphasizing differences that elicits anger and divisiveness (Von Bergen, Soper, & Foster, 2002, p. 245). Businesses can find their legal liabilities have increased when “unorthodox training techniques invade employee privacy and humiliate individuals in front of their co-workers” (Von Bergen, Soper, & Foster, 2002). According to Choi’s research “individuals in diverse groups tend to fell less safe and to trust each other less. Lower trust is more likely to lead to higher conflicts within groups” (Choi, 2008, p.
In attempts to comply with federal laws and in relation to fairness, organizations and business in the United States started increasing women’s representation and employment of people of color. These efforts resulted in a trend where women representation across all types of jobs increased while the workplace was characterized with people from different cultural backgrounds. Organizations and businesses sported multicultural and multilingual hues that resulted in a paradigm shift in the concept of workplace diversity (Srikrishna,
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
The impact of diversity in the workplace is contingent upon several factors. Across companies diversified workforces are becoming increasingly common. To successfully manage a diverse workforce, organizations are ensuring that employees understand how their values and stereotypes influence their behavior toward others of different gender, ethnic, racial, or religious backgrounds; are gaining an appreciation of cultural differences among themselves; and behaviors that isolate or intimidate minorities are being improved (Noe et al., 2010, pg. 302).
In summary, most workplaces are becoming increasingly diverse as people from different genders, races, cultures, ethnic origins, and lifestyles find themselves working together. The key to making diversity work is management. Knowing what they are and understanding what effects (positive or negative) they have on the organization is very important to the success of the company.
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
Understanding cultural stereotyping helps leaders overcome personal bias and value others in a diverse workplace. Personal biases against foreigners or people who are different from oneself can cause failures in finding qualified employees and building employees’ trust, as well as their commitment and productivity (Dubrin, 2004). It is important for leaders to be objective in leadership practice without making assumptions. Leaders also need to lead by example to let employees believe ethical behaviors (e.g. respecting the difference of others and avoiding personal bias) are seriously emphasized in the organization (Roy, 2012). Through cultural awareness and sensitivity, organizations can then have a better chance of success in global competition and adequate return on investments (Okoro,
In a world that has grown increasingly smaller due to mass media, world travel, and readily available information, the workplace has grown increasingly diverse in both gender and cultural aspects. Individuals no longer live and work within the confines of their geographic locations. At almost any position with any company the individual employee is a part of a larger world economy that harvests assets from the ends of the earth. Because of this, companies seek to capitalize on diversity to become more creative and flexible in their business models.
Whereas teams’ diversity and flexibility can bring added value to the organization, it can also bring challenges as it is extremely important that organization has access to right resource in right time and place. Management of teams with increasing diversity requires understanding and taking into consideration of the general context of the changes taking place in today's global heterogeneous organizations (Sadri, & Condia, 2012). “Surface-level or demographic diversity refers to the extent to which a unit is heterogeneous on characteristics such as age, gender, ethnicity, functional background, and organizational tenure” (Mohammed, & Angell, 2004, p.1015). Surface level or highly visible reactions are easily observed and measured. Whereas, patterns of human behaviors in organizations may be derived from deep-seated needs, lifetime experiences, or/and personal value systems. “The culture of a company is its collectio...
For the purpose of this paper, I will define what the term Diversity means, and then I will concentrate on the diversity as a result of geographic origin or ethnic diversity. I will look at how ethnic diversity is managed generally and then how my employer, deals with the diverse ethnic groups in its organization and what it needs to improve on.
...hallenges of multicultural challenges in the workplace and managers who aren't well-informed of common work practices and ethics on how to deal with employees in an effective manner to prevent lawsuits that could possibly occur from uninformed employees relying on the influence and role of a human resource department.
Diversity is a highly important issue in today’s business, especially in a globalized company. Workplace diversity helps to get better solutions to business problems (Schawbel, 2012). When you have a group of individ...
Moreover, this equivalent opportunity concept in workplace diversity is aimed for guaranteeing that business organizations make the most out of the difference from workforce varieties rather than to losing ability which may help the businesses to be more proficient and effective. Workplace diversity carries with the heterogeneity that should be sustained, developed and acknowledged as method for enriching organizational effectiveness in this modern society (Henry & Evans, 2007). In order to make sure organizations achieve the diversity goals, businesses should take the appropriate actions to boost culturally diverse employees. Thus, businesses need to gain progress toward multiculturalism, which should incorporates to avoid employees ' impression of the degree of separation and bias, the equal rewards and punishment, the openness of critical information, and the chances for employees to stepping up for their career goals in future (Brown, 2008). Truly, develop and implement multiculturalism in the workplace is not an easy thing to do for businesses. It needs a certain numbers of policy and regulations to follow and adjust before businesses or organizations are actually considering diversity. Also, work diverse group come from people that has different ages, ethnicity, and sexual orientation working together to form a multicultural workplace. There are some
people who are different from each other to diverse the company culture to find different viewpoints and ideas to gain Competitive advantage (Simmons, 1996). Organizations that are lacking diversification and which are also being exposed to the general approach of minimizing the discrimination and injustice will unfavorably affect both customer and employee while diminishing the relationships with both parties (Kundu, 2001). Peters et al. (1982) conveyed that OC should create a diverse body of employees, customers and stakeholders that are being valued and integrated in to all dimensions of the work where that particular company may learn from the people they serve, by listening internally and externally to them.
Diversity is all around us and how organizations deal with the notion of diversity can be complex and quite diverse. We know that being diverse in the workplace is important to the organization's success, should be recognized, accepted, and embraced. It’s how the organizations live up to what they believe in and must go above and beyond legal compliance and requirements to promoting diversity and inclusion. Otherwise, employees may view the organization's vision and policies as lip service and only be tolerant of diversity because the organization said so.