Medical Receptionist Research Paper

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Medical Receptionists
They play a major role in health care field. Their goal is to make all patients feel a friendly and welcome environment therefore, they greet and welcome patients so that the facility builds a good reputation in patients. Medical receptionists perform professional duties from the front desk that way they can interact with several patients, make several phone calls, answer patient questions within the scope of their practice, schedule new and follow-up appointments, register all new incoming patients and update records if necessary (Lisa Davila, 2010). The receptionist should know how to interact and treat people with different personalities and in different circumstances (Lisa Davila, 2010). Medical receptionists work

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