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Intercultural communication differences
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Culture can be defined as “The collective programming of the mind which distinguishes members of one human group from another” (Hofstede, 1991) Culture brings significant differences in the way of working, communicating, addressing relationships and so, it can positively or negatively affect the work environment. The following theories are used to identify and describe the cultural profile of a country: 1. Low and high context cultures (Hall, 1977) According to the anthropologist Edward T.Hall (1977), there are two types of national culture: “low context” culture and “high context” culture. Each of them has a specific communication that will have an impact on the way people interact within an organization. Low-context culture: France Low-context culture refers to a direct style of communication based on explicit messages. As words carry most of the information, content and verbal explanations are really important. Indeed, the interpretation relies on what is said or written, regardless of the context. For example, in the French work environment, agreements are written and usually well detailed, work is expected before friendship and credibility is earned due to performance/ efficient management of time. The impact that this may have on an organization is the reinforcement of individualism, the increase of competition and pressure, the development of a feeling of loneliness which can sometimes lead to suicides. High-context culture: Colombia High-context culture refers to a more indirect style of communication. The message’s interpretation is characterized by contextual clues such as nature of relationship, time, and situation. The verbal part of a message contained less information than the written part but what is left uns... ... middle of paper ... ...curity and minimise risks whereas a low uncertainty avoidance society hasn’t. Both France (86) and Colombia (80) have high uncertainty avoidance, in other words it means that they try to find mechanisms and rules to avoid ambiguity. In consequences, lack of expertise / planning or change in policies would lead to stressful situations. Short vs. long term orientation (LTO): The extent of which a culture focus on time. In a long term oriented society, firms and people give importance on planning on years and decades to achieve long term success and delayed gratification of their material, social and emotional needs whereas in a short term society they don’t. With a score of 39, France seems to have a short term orientation: quick results by quarter and hard work on a short term period have great importance. Colombian orientation is still undefined for the moment.
Culture has been defined numerous ways throughout history. Throughout chapter three of, You May Ask Yourself, by Dalton Conley, the term “culture” is defined and supported numerous times by various groups of people. One may say that culture can be defined as a set of beliefs (excluding instinctual ones), traditions, and practices; however not all groups of people believe culture has the same set of values.
Just like Fleming's model suggests, this paper will be broken down into four major sections: Identification, Evaluation, Cultural Analysis, and Interpretation.
Martin, Judith N., and Thomas K. Nakayama. Intercultural Communication in Contexts. New York: McGraw-Hill, 2013. Print.
Martin. J. and Nakayama, T. (2000). Intercultural communication in contexts, (2nd ed.). Mountain View, CA: Mayfield.
Geert Hofstede’s research in this area has been largely accepted as the standard for understanding culture within nations for study in many different disciplines including sociology and management research, among others. His studies because of their vastness in scale, gathering data from more than ”60,000 respondents in seventy different countries,” makes his research extremely reliable and foundational to research in this area (Hofstede, 1984, 1991, 2001).”
Martin, J. N., & Nakayama, T. K. (2013). Intercultural Communication in Contexts (6th ed.). New York: McGraw-Hill.
Cultures are infinitely complex. Culture, as Spradley (1979) defines it, is "the acquired knowledge that people use to interpret experiences and generate social behavior" (p. 5). Spradley's emphasizes that culture involves the use of knowledge. While some aspects of culture can be neatly arranged into categories and quantified with numbers and statistics, much of culture is encoded in schema, or ways of thinking (Levinson & Ember, 1996, p. 418). In order to accurately understand a culture, one must apply the correct schema and make inferences which parallel those made my natives. Spradley suggests that culture is not merely a cognitive map of beliefs and behaviors that can be objectively charted; rather, it is a set of map-making skills through which cultural behaviors, customs, language, and artifacts must be plotted (p. 7). This definition of culture offers insight into ...
Triandis, H., & Wasti, S. (2008). Culture. In D. Stone, & E. Stone-Romeo, The influence of culture on human resource management processes and practices (pp. 1-24). Psychology Press
The United States is a country with a diverse existing population today; this country is known as a melting pot of different cultures, each one unique in its own respect. Culture; differentiate one societal group from another by identification beliefs, behaviors, language, traditions, Art, fashion styles, food, religion, politics, and economic systems. Through lifelong, ever changing processes of learning, creativity, and sharing culture shapes our patterns of behavior as well thinking. The Culture’s significance is so intense that it touches almost every aspect of who and what we are. Culture becomes the telescope through which we perceive and evaluate what is going on around us. Trying to define the perplexing term of culture with varying component of distinguishable characteristics is difficult to restrict. Presenly, culture is viewed as consisting primarily of the symbolic, untouched and conception aspects of human societies.
Culture can be defined as “A pattern of basic assumptions invented, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration that has worked well enough to be considered valid, and therefore to be taught to the new members as the correct way to perceive, think and feel in relation to those problems”. Schein (1988). Organizational culture can be defined as a system of shared beliefs and values that develops within an organization and guides the behavior of its members. It includes routine behaviors, norms, dominant values, and feelings or climates. The purpose and function of this culture is to help foster internal integration, bring staff members from all levels of the organization closer together, and enhance their performance.
Culture is “a system of shared beliefs and values that develops within an organisation and guides the behaviour of its members” (Schermerhorn et al. 2011). It plays an important role in any organisation. For instance, in Woolworths we can se...
According to (Hofstede, Hofstede, & Minkov, 2010) described that the culture can be defined as it is made up of “thinking, feeling, and potential acting” that all people carry within themselves, which he terms as “mental programs.” Likewise, after did a large number of research, Hofstede decided to divide cultural differences into five dimensions, they are power distance, Individualism vs. Collectivism, uncertainty avoidance, Masculinity vs. Femininity and long-term vs. short-term orientation respectively. Putting more details into these five
In a study by Rieko Murta Richardson and Sandi W. Smitth, a study was devised to test the validity of the claim that Japan is indeed a high-context culture. Richardson and Smith cited Hall, who hypothesized that a culture can be defined as high or low context based on the messages communicators sent (Richardson). The study utilized students from universities in Central Japan, and the Midwest in America and consisted of four parts (Richardson). All conclusions were drawn from surveys completed by the students. Results showed that Japanese students respected the authority of their professors, and valued modes of communication that allowed more direct contact with the professor, like face-to-face interactions or phone calls (Richardson). Valuing more direct contact with an individual, although not specified in Hall’s list of qualifications for a High or Low Context culture, offer a reasonable sign that a culture is high-context. Methods of communication like email, which were valued more by American students, require individuals to say exactly what they mean because there is no room for subtlety or subtext (Robinson). It is necessary to explicitly state the purpose of the message, which goes against the values of a low context culture (Cooper,
unknown. (n.d.). The relationship between Culture and Communication. Retrieved November 20, 2010, from jrank.org: http://encyclopedia.jrank.org/articles/pages/6491/culture-and-communication.html