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The importance or improvement of listening skills
Listening skills in the workplace
The importance or improvement of listening skills
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According to Glen E.E. and Pood E.A.’s assessment “Listening Self-Inventory”, I have room for improvement. I scored a 44 out of a range of 15-75. Their assessment said “if you score 60 or above, your listening skills are fairly well honed. Scores of 40 or less indicate you need to make a serious effort at improving your listening skills.” I lean more toward the latter statement. I think if I were to have taken this same assessment four years ago, I would have scored far below the 40 point mark. I was a terrible listener. I did not think some people where worth listening to after a certain point of disagreement and I would merely pretended to pay attention and care about what they were saying. Nonverbal communication, anticipating the other’s
response, breaking eye contact, and evaluating what people are saying as they were saying it are the habits that may be hampering my listening skills. Just the idea of listening to someone whom I do not think has anything to say is exasperating. This is one thing that I must make myself sensitive to in order to be an effective communicator. I think that I will take a look at the references that the text presents regarding building listening skills, because before the assessment, I thought that I had great listening habits.
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
In order to determine whether or not my listening style changes in various situations, I decided to perform an assessment of my conversations over the past ten days. The first evaluation I conducted occurred after volunteering at my child’s school, and yielded some rather interesting results. I reflected upon my conversations with the teachers, and settled on my listening style being more content-oriented; while my interaction with the children was almost completely people-oriented. I had predicted that my listening style would be more balanced between all of the age groups involved; however, I could not relay many of the details discussed with the children after my volunteering time ended. I am happy to say that I did retain most of the content of my conversations with the teachers, but had no recollection of an emotional impression with t...
I have demonstrated good active listening skills as long as I can remember. I pay attention and listen in class as well as outside of class with peers or at my internship.
Listening is the process of selecting, attending to, creating meaning from, remembering and responding to verbal and nonverbal messages. I tend to not listen well when I’m angry or tired, and also when my mom tells me something she’s already told me before. I think sometimes I don’t listen to my mom because I experience listener burnout which means being weary of listening to other people. I believe I experience this because she has already told me something several times and I grow weary of hearing the same thing over and over. This affects me because my mom is my elder and I should listen to her because she is older and has obtained more knowledge about situations and events than I have. Also, I need to listen to her more because she is not going to tell me anything that would hurt me. My plan to alter my listening skills is to use the three steps presented in Chapter 5, stop, look, and listen. To stop I should not attend to off- topic self-talk by putting my own thoughts aside and make a mindful effort to listen; second I should look by examining nonverbal cues of those involved in the communication; I also need to accurately interpret nonverbal messages to help note what someone is saying verbally and nonverbally. I can also interpret nonverbal messages to receive the Meta message which is a message about a message. Finally, I should listen, and not only
People have always told me that I am really good at talking to people. At first, I was confused at what they meant. Throughout this course, I got to learn more about myself and what people meant when they said that I am a good listener. With my own group of friends, I am the one they come to if they are having issues. I have learned that there is nothing really special in the way you listen to others.
The IELTS test is designed to assess students’ competence in English language in an integrated skills; reading, speaking, writing and listening. It is an obligatory exam for registration in many universities as well as it is a certificate to raise their luck in gaining a job. The listening test is particularly aimed at measuring the ability of students understanding of English. In most cases Universities offer preparation course for the students to develop their skills further, in order to prepare them, the exam centres are well equipped with computers, microphones and other recording devices. This paper will accentuate on evaluating an IELTS listening test in relation to its reliability, validity, authenticity, instructiveness, fairness, impact and wash back. The particular test to be evaluated was taken from IELTS official practice material updated in March 2009.
As we reviewed the self awareness module this past week it was very interesting to see how the self assessments provided the class information about their own personal human behaviors. I was aware of most of the information provided but there were some tendencies I was surprised to find fitted my character. It was good to be reminded of the things I had forgotten about myself. Learning about my individuality and how I interact and respond to others based on my traits, personality and behavior has been an awakening experience. It is also great to know that I can work on areas that need improvement to become a more balance person to better assist my subordinates, teams and organizations.
As The Gift of Listening describes, “Opening one’s heart and listening at a deep level does not come easily and is rarely achieved simply by life experience” (Browning & Waite, 2010, p. 151) There are different aspects to being a good listener that are often difficult to achieve and lead to poor listening. One significant challenge to listening is the attention needed in order to actively listen to another person. Proper listening does not occur due to a passive process but instead it takes deliberate action and thought towards what a person in saying. Like previously stated, actively listening is achieved by sitting in a comfortable and open way and maintaining good eye contact. When a person does not exhibit these techniques good listening often does not occur. The challenge of utilizing different techniques in order to listen to others in a better way often gets blocked by barriers that make active listening unable to occur. In our society today one major barrier to listening is technology. In a casual setting, proper listening often doesn’t occur due to someone being tied to their cell phone. The millennial generation is often guilty of passively listening to others due to the mobile technology that is being used today. Many conversations occur without eye contact or full focus on what the other has to say and instead is spent staring at a
Many people interact verbally as well as nonverbally. However, two major roles are present when verbally communicating. In order to effectively communicate, one must know how to speak adequately as well as listen efficiently. Listening is the main focus since according to the textbook, the average person spends more time listening than anything else. Listening is described as the “process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages.” Though listening is such an effective part of communicating, it a skill that can greatly be improved in my
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
Dianne Schilling in an article for Forbes Magazine (2012) wrote, “At work, effective listening means fewer errors and less wasted time.” This is very true. Much of my day to day interaction, having to touch base with so many sailors face to face communication requires that I rely heavily on interpersonal communication skills.... ... middle of paper ... ...
Listening is a big part of communicating well with others. Take time to carefully listen to what others are saying, and also take time to observe their nonverbal communications. A good listener does not interrupt the person while their talking. they make eye contact with the person speaking. they provide the speaker with their full attention, avoid unnecessary distractions, and try to understand the other persons point of view by being empathetic.
Improving my communication skills has been a work in progress starting back in the early years of my life. I have always been my own worse critic. Usually beating myself down through interpersonal communication. Now as an adult I have made great improvements but still have trouble dealing with perception and self-image. Not being raised in an environment of positive reinforcement and poor communication in the workplace I have made it a point to change that trait in my own family and professional environment.
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.