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Emotional intelligence for leaders daniel goleman
Emotional intelligence case study
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1. INTRODUCTION
The intelligent use of emotions has long been associated with effective leadership. Defined as the ability to control ones’ emotions and understanding others’ emotions, emotional intelligence (EI) is undeniably an important factor for leaders to build good rapport with their subordinates (Weisinger, 1998). In fact, a growing body of research literatures supported the essentiality of EI in the workplace, especially among leaders (Goleman, Boyatzis, & McKee, 2002). For instance, studies have shown that emotional intelligence (EI) could positively influence individual’s leadership skills (e.g., Hong, Catano, & Liao, 2011; Hur, van den Berg, & Wilderom, 2011). With EI, leaders would be able to handle stressful situation and conflicts by intelligently manage the emotion of self and others. Hence, EI was often used as a measurement of leaders’ effectiveness (e.g., Kerr, Garvin, Heaton, & Boyle, 2005; Madera & Smith, 2009; Thiel, Connelly, & Griffith, 2012). Indeed, individual with high EI is perceived as a better leader compared to those with lower EI (Thiel et al., 2012). Hence, the researcher believed that the link between EI and leadership should be further studied to gain better understanding and benefit from it. This review discusses the link between EI and leadership with the focus on the importance of EI on leadership.
The Importance of studying the link between emotions and leadership
Studies have shown useful link between EI and leaders in the workplace. For instance, the integration of the cognitive and emotional aspect would resulted in better decision making as leaders approach the problems more holistically (Rajah, Song, & Arvey, 2011). As countries change from a machine based industrial to...
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...r in effective leadership. Leaders could definitely benefit from the use of emotional intelligence as the ability to perceive emotions, assimilate of emotions, understand emotions and manage emotions are essential skills for leaders to manage their employees and control the workplace situation In fact, leaders that used more holistic skills are more likely to create a greater workplace condition (Pinos, Twigg, Parayitam, & Olson, 2006). Furthermore, highly intelligence leaders are perceived better and produced positive outcomes to the followers. With emotionally intelligence leaders, workers will feel comfortable and enthusiastic at the workplace, gain the motivation to perform and will contribute their best to achieve the organizational goals. Thus, the role of emotions on leadership should be further studied and understood to get the most benefit out of it.
Rosete, D. & Ciarrochi, J. (2005). EI and its relationship to workplace performance outcomes of leadership effectiveness. Leadership Organizational Development, 26, 388-399
A brief analysis of “Intelligence and Leadership: A Quantitative Review and Test of Theoretical Propositions”
Taking the views of the different authors into consideration, it is possible to conclude that the skills and abilities of emotional leadership can be developed, nurtured and taught. In order to teach emotional leadership it is important to understand (referring to par. 2.3.5. on p.17) that emotional leadership is derived from basic elements that operate like hierarchical building blocks (see
Emotional Intelligence is the ability of awareness and understanding of an individual towards the others signal and emotion, in order to display a positive and accurate feedback. Identify effectively human being’s reaction and emotional would prepare the leaders to handle with different situation in an impassive manner. Emotional Intelligence indicate its self in five categories: self-awareness, self-regulation, motivation, empathy, and social skills.
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
EQ for me is about humility and service-empathy. A good leader who has position power should be able to recognize his or her employee 's skills and position him or her in the job position suitable for them to maximize their potentials (Nahavandi, 2014). As it is not good for a leader to hold back on the worker’s who, demonstrate, desire, and deserve to be rewarded for their hard work not to be promoted (Nahavandi, 2014). Therefore, in my daily work environment, the challenges faced being overqualified for the position made me understand the importance of humility. Humility for me means conducting a self-aware in managing my emotions and not allowing my disappointment to not send the wrong EQ. Moreover, to remember that I am here on earth to make a noble social change for the Deaf and Hard of Hearing population in the area of healthcare. As a future public health leader, I will be conscious to exercise good EQ of empathy of building a relationship with my future employees. By demonstrating the character of humility towards ensuring that all workers are valued for their contribution and granting promotion potentials award (Lynn, 2008; Nahavandi,
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
There is an importance of leaders to first analyze the impact of their emotional manifestation. Leaders should own emotional intelligence. Those leaders that don’t possess emotional int...
There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among researchers and the review of three assessments as to their impact and uses.
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
I would definitely talk to the people that are running the contest and inform them of situation and the plagiarism that went on. I would then talk to the person that was doing the plagiarizing and let them know of my disapproval as well as let that person know that I had talked to the people running the contest and informed them of the situation. I think that a person with high emotional intelligence would have handled the situation as I did. A person with medium emotional intelligence would have probably done all of the same things but in more of a (“in your face”) confrontational way. A person with low emotional intelligence would have probably just confronted the person doing the plagiarizing in a violent and confrontational way.
Rehman, R. (2011). Role of emotional intelligence among leadership styles, decision making styles and organizational performance: A review. Retrieved from: http://works.bepress.com/rashidrehman/2
Sy, T., & Cote, S. (2004). Emotional intelligence: A key ability to succeed in the matrix organization. Journal of Management Development. 23(5). 437-455
Emotional Intelligence is this ability for yourself to recognize and understand emotions for yourself and those around you. This ability helps you manage your behavior and relationships to get a better perspective for others. We citizens all have emotions, we use it all the time. It affects how we manage behavior, navigate social skills, and makes personal decisions that achieve great positive results. Of course we need to dig into the bottom of how it works, this ability is made up of four core skills that are made up with two primary sources: personal competence and social competence. How these two work is simple, personal competence is basically made up for your self-awareness and self-management skills (self-awareness is your ability to
An increasing percent of the population begins to know the idea of emotional intelligence. This concept was firstly developed by two American university professors, John Mayer and Peter Salovey (1990) and they concluded that, people with high emotional quotient are supposed to learn more quickly due to their abilities. Another psycologist named Daniel Goleman (1995) extended the theory and also made it well-known. In his articles and books, he argued that people with high emotional quotient do better than those with low emotional quotient. In this essay, it will be argued that high emotional intelligence can influence work performance positively to a relatively high extent. Both benefits and limitations of a high level of EI in the workplace will be discussed and a conclusion will be drawn at the end of this essay.