Lincoln Electric Business Model

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he Lincoln Electric Company (LEC) is a publically traded, Fortune 1000, multinational company with operations in 160 countries and manufacturing operations in 42 countries. In the fiscal year 2011, LEC produced an 11% operating income. Lincoln Electric 's business model, known as the “Lincoln Management System,” is one of the most celebrated in the world and is studied by many business schools, including Harvard (Lincoln Electric, paras. 14).
By virtually any standard of measurement, the LEC is a successful company with a very strong culture. A “strong culture” can be defined as “one that is shared by organizational members—that is, a culture in which most employees in the organization show consensus regarding the values of the company. …show more content…

“Lincoln 's goal, often stated, is ‘to build a better and better product at a lower and lower price. It is obvious,’ James Lincoln said, ‘that the customer 's interests should be the first goal of industry’”(p. 3, para. 5). What a beautiful application of the beloved teaching of
Jesus Christ: “Do to others whatever you would like them to do to you” (Holy Bible, 1996,
Matthew 7:12).
Continuing Influence of the Founders 3
The continuing influence of a founding leader can be a very strong influence on the culture of an organization long after their tenure. The leadership influence of James Lincoln has certainly been an enduring influence in the LEC. He regarded his innovative approach to business management to be an expression of “mutual respect for each person 's importance to the job to be done” (p. 2, para. 8). As the rest of this paper demonstrates, virtually every aspect of the management practices of LEC continues to reflect mutual respect for the customers, employees, and shareholders.
Dimensions of Culture
One way to think about the culture of a company is through the Organizational Cultural
Profile, which features seven distinct cultural dimensions: Innovative, Aggressive, …show more content…

If money is to be used as an incentive, the program must provide that what is paid to the worker is what he has earned. The earnings of each must be in accordance with accomplishments. (Sharplin,
1989, p. 2, para. 3)
There can be little doubt that the underlying beliefs of LEC concerning employees, and its correlated meritbased pay plan, has created a very productive workforce. “Exceptional worker performance at Lincoln is a matter of record. The typical Lincoln employee earns about twice as much as other factory workers in the Cleveland area. Yet the labor cost per sales dollar at
Lincoln, about 23.5 cents, is well below industry averages” (Sharplin, 1989, p. 6, para. 6).
Incentive Management Plan 5
Perhaps the most powerful illustration of the skillful use of an incentive management plan has been the absence of any attempt to organize the employees of LEC into a union. This is certainly owing to Lincoln’s philosophy of management. “Lincoln 's idea of the

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