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Increasing intercultural competence
Cultural competence and intercultural competence
Factors that influence diversity management
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Let’s Be Lefties for a Day In an ever changing world of cultural awareness, it is imperative that mangers and leaders understand the impact of diversity within the work environment. In order to do this, they must first examine their own feeling in regards to cultural differences. As one works towards an appreciation of cultural differences, the ball and sock experience offers a unique approach in relating to these differences. Managing these differences can be challenging, yet valuable to the organization and the individuals.
As managers learn to deal with diversity in the work place, they must define what it means to them. Is it just race, culture, and gender? As defined by some organizations, diversity encompasses a person’s culture,
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Since it is not possible to really walk in another’s shoes, the ball and sock experience can provide a peek at what it might be like. Since the majority of people tend to be right-handed, this experiment permits one to see what it might be like to be left or right handed by holding a ping pong ball in the dominant hand and putting a sock over it. (DeVry, 2014). In fact, since the dominant hand can’t be used at all, it allows one to have a glimpse of how someone with one hand must function and work in their environment. This glimpse of how others are affected by the world around them can lead to a greater appreciation and potential for finding common …show more content…
While tolerance and acceptance doesn’t mean one has to agree or endorse the positions of other groups, it does support growth and mutual respect. Being able to experience what others are going through would give any individual a better understanding of another’s perspective. While this is not always possible, there are ways for manager to assist employees in having a better understanding. Whether it be through the ball and sock experience or scripting and role playing, these experiments provide a learning opportunity for all involved. Managing diversity in the work place takes commitment, acceptance, strength, and patience. Setting goals and guidelines for accountability within the business for cultural growth allows all employees to have ownership in the development of successful and professional relationships within the team. In setting goals for professional growth, culture diversity training is essential for building trust, communication, and collaboration within the work environment, thus promoting appreciation and growth throughout the
Principles and values are what defines an organizations culture. The character of the organization is questioned when shameful events occur. Through these accounts of discrimination and harassment on diversity, the organizations culture is at risk. An update and review on the policies and procedures are vital for this organization. Sometimes employees need a reminder on how they should conduct business and professionalism with fellow workers. To abide by the laws of harassment and discrimination in the workplace, Treton should be in favor of the refresher course.
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
The impact of diversity in the workplace is contingent upon several factors. Across companies diversified workforces are becoming increasingly common. To successfully manage a diverse workforce, organizations are ensuring that employees understand how their values and stereotypes influence their behavior toward others of different gender, ethnic, racial, or religious backgrounds; are gaining an appreciation of cultural differences among themselves; and behaviors that isolate or intimidate minorities are being improved (Noe et al., 2010, pg. 302).
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
Barak, M. E. (2005). Managing diversity: toward a globally inclusive workplace. Thousand Oaks, Calif.: Sage Publications.
There are several factors that are important if a culturally diverse business team is to flourish and realize its vast potential. Di Stefano and Maznevski (2000) claim that there are three imperative steps to achieving multicultural team success; namely, mapping the team; where the team members need to clearly understand their cultural differences in how they work and view success. This is often led by the team leader. Next, the team must bridge, that is, to communicate with one another, bearing in mind their cultural differences. Finally, the team must integrate, meaning that they bring together these differences and leverage on them to succeed.
Diversity is a highly important issue in today’s business, especially in a globalized company. Workplace diversity helps to get better solutions to business problems (Schawbel, 2012). When you have a group of individ...
In the workplace, it is common to encounter individuals of different cultures, ethnicities, and genders. This diversity can either lead to an introduction of new work methods, or it can lead to conflict between coworkers. In order to avoid conflict, and have all employees work as a cohesive team, managers must educate themselves, and their employees on the topic of cultural diversity. In order for your practices to be considered effective, you must not only respect and recognize an employee’s diversity, you must use their difference to benefit them.
Within an organization, there are always people that think and behave differently, all dependent on their personal values and cultures. Efficient managing of the human resources is an art, and it is hard to find a perfect solution/combination. It is important that management recognize and understand that people work differently. This is why it is important to have strong cultural foundations that also guides how employees are expected to behave and work. Thereby it should be easier for management to utilize the work force diversity to something meaningful.
Moreover, this equivalent opportunity concept in workplace diversity is aimed for guaranteeing that business organizations make the most out of the difference from workforce varieties rather than to losing ability which may help the businesses to be more proficient and effective. Workplace diversity carries with the heterogeneity that should be sustained, developed and acknowledged as method for enriching organizational effectiveness in this modern society (Henry & Evans, 2007). In order to make sure organizations achieve the diversity goals, businesses should take the appropriate actions to boost culturally diverse employees. Thus, businesses need to gain progress toward multiculturalism, which should incorporates to avoid employees ' impression of the degree of separation and bias, the equal rewards and punishment, the openness of critical information, and the chances for employees to stepping up for their career goals in future (Brown, 2008). Truly, develop and implement multiculturalism in the workplace is not an easy thing to do for businesses. It needs a certain numbers of policy and regulations to follow and adjust before businesses or organizations are actually considering diversity. Also, work diverse group come from people that has different ages, ethnicity, and sexual orientation working together to form a multicultural workplace. There are some
The military service spends a lot of time training soldiers to become leaders, while teaching skills to increase the knowledge aimed to transform smart, young people into effective leaders. Basic Training, Noncommissioned schools and Officers program pick up where the civilian schools leave off. Think about programs on workplace diversity, with their stress on communication and team building. An important component of team building is cultural change, because if teams do not work effectively all employees must understand and embrace cultural change. There is no doubt that today's leader’s success depends on how they mold and develop cultural change
When teams are given short term goals to work upon, they are better able to understand the value of working together. At the same time, managers should allow time and different ways of building trust and rapport among employees. They need to take measures to better involve minority members of the team in decision making, without issuing one size fits all statements. Best practices Management Structures Lead the effort from the top Build an infrastructure to support Diversity Focus on Diversity in the entire talent pipeline Revise business processes to support Diversity ¬¬¬¬¬¬¬¬¬¬¬¬-_______________________________________________________________________________________________ Notes from papers Diversity inclusion and perceived organizational value Mor Barak and Daya (2014, pp.
Diversity among humans in a workplace include both the similarities and differences for each employee through their perspective, ethnical background, race, religion, and gender. As we continue to grow and evolve as a society, we are exposed to change, with intentions of growing the company and its employees. Through these changes, it becomes crucial for each employee to be compliant with their superiors and coworkers regardless of their differences so that they can succeed as a team. The magnitude of success is determined by attitudes, efforts, skills level, working as a team, and the acceptability of another’s ideas (Saxena, 2014). Overall, the main objective of diversity is bringing together a group of people with different talents and combining
The agency uses an extraordinary procedural approach resolving multifaceted diversity-related problems. Diversity helps an organization become more responsive to the ever changing demands of the global marketplace by capitalizing on the cultures, talents, and ideas of a larger collection of people (Armache, 2012). It was noticeable when the agency administrator sent to the entire staff an email notification of a mandatory sensitivity training for diversity awareness due to the impulsive situation that had occurred. The leadership set the pace, and style establishes clear organizational goals and embraces measurable strategies to hold the staff accountable to become truly
Diversity is all around us and how organizations deal with the notion of diversity can be complex and quite diverse. We know that being diverse in the workplace is important to the organization's success, should be recognized, accepted, and embraced. It’s how the organizations live up to what they believe in and must go above and beyond legal compliance and requirements to promoting diversity and inclusion. Otherwise, employees may view the organization's vision and policies as lip service and only be tolerant of diversity because the organization said so.