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The importance of organizational performance
The importance of organizational performance
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During our conversation over the phone this week, Atwood and Allen Consulting was asked to provide you with a performance management plan that will assist in the success of Landslide Limousine Service. The performance management plan that Atwood and Allen Consulting has written for Landslide Limousine Service is aligned specifically with your company’s business strategy in order to ensure its success. Mr. Bradley Stonefield’s Landslide Limousine performance management framework consist of six essential components. Each of these components overall purpose is to combined and analyze information for the performance management plan framework.
In our pervious conversations Landslide Limousine Service is located in Austin, Texas. In the first couple of years Mr. Bradley Stonefield of Landslide Limousine Service expects the net revenue of $50,000 with a 5% net revenue increase. Mr. Stonefield plans to hire 25 employees with a predicting turnover rate of 10%. In this performance management plan, which Atwood and Allen Consulting has developed for Mr. Stonefield Landslide Limousine
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The organization performance philosophy will allow the company to define the skills for the employees. The organizational performance philosophy are an important methods to measure the employee’s skills, and approach for an effective feedback. Since Landslide Limousines Service is a small business, they must establish a strong strategic performance management framework so that the company can be built on excellent customer service, and to be able to compete in their current market by building their reputation. Goals and objectives have been established by Landslide Limousines Service in order to meet on a schedule basis, and to create measurement tools. The philosophy Landslide Limousine Service will promote success in its managers, employees, and overall
Vonderembse, M.A. & White, G. P. (2013). Operations Management. San Diego, Ca: Bridgepoint Education, Inc.
In the assigned case of Dick Spencer, we look into the personal and professional life of Dick Spencer, who performed sales and managerial roles. We will analyze the factors that contributed to his success in sales and tribulations as a manager. A variety of factors contributed to Dick Spencer’s success and tribulations. We will thoroughly analyze each factor, examine each issue, and provide a recommendation. Specifically, we will examine the issue with the Siding Department.
The United Parcel Service known also as the “Brown Giant” is the powerhouse in the air delivery, freight and parcel service industry. The United Parcel Service is based in Atlanta and is the world’s largest package-delivery firm. UPS delivers more than 3 billion parcels and documents per year. United Parcel Service operates 150,000 vehicles and 575 airplanes and is the dominating force in the United States ground delivery market. UPS is announcing that it’s ever expanding company with new acquisitions in the Asia/Pacific region, Latin America, and Europe. With its bureaucratic approach to the company’s management system with tight rules and regulations, and a well-defined division of labor in each plant from top to bottom is key in there success. The company has daily worksheet to specify goals and the work output. The daily employee quotas and achievements are reported on a weekly and monthly basis. I have experienced this bureaucratic approach to management first hand as an employee at UPS. From my experience there, I have seen how the company works from the inside out. I hope to relate valuable information that I gained there in my assignment to develop and analyze the management aspects of the United Parcel Service. I will cover key issues in the basic management structure of UPS including the external factors that shape the organization of the company, recent challenges to UPS.
Many organizations have developed written statements known as Mission and vision statements, which support employee performance and motivation strengthening the organizations culture and helping reach goals. Some organizations promote high performance restructuring by dedicating the introduction of a team approach to work structuring, and high skill variety and feedback on performance, which results in job characteristics and improved satisfaction. Organizations nowadays are forced to pay extra attention to their employees’ needs and customers’ needs by means of employee recognition, goal alignment and work force engagement. For teams to be engaged and effective, members must feel appreciated, and believe in their leaders (Dixion & Hart, 2010). Organizational culture obtained with Path-goal theory is equivalently important because appropriate culture is required to sustain or facilitate established high performance efforts. With high employee performance and goal alignment organizations use management by objective (MBO) an integrative approach for management that supports the attainment of customer satisfaction through wide variety of tools and procedures that the end result will be higher quality of goods and services achieving business excellence (Evans J
Robbins, S. P., Decenzo, D. A., & Coulter. M. (2013). Fundamentals of Management (8th ed.). Upper Saddle River, NJ: Pearson.
The success of any organization just as the Tesla Motor largely depends on the planning of the activities by the management team in the company. A good performance is always attributed to the planning strategy that a certain company has. The following are therefore four factors that affect the planning and performance of the company.
Managing a business can be very stressful especially being that most times one would be making decisions that could lift or drive their business straight into the ground. (Arensmeyer 3) One of the most important th...
Johan Van, N., & Brian, H. K. (2000). Harley-Davidson Motor Company. Management Research News, 23(7/8), 121.
Planning is an essential process in today’s organizations. Based on the three types of managers: top-level (strategic managers), middle-level (tactical managers), and frontline (operational managers), exist three corresponding levels of planning: strategic, tactical, and operational. The purpose of this essay is to focus on the strategic level of planning for the Ford Motor Company; a leader in the global automobile industry. Strategic planning, according to Bateman and Snell (2009), “involves making decisions about the organization’s long-term goals and strategies” (p. 137). This paper will elaborate on six key influential factors: economic, environmental, competition, foreign policy, domestic policy, and innovation; that shape this corporation’s strategic plan. Finally, a SWOTT analysis will be conducted covering the strengths, weaknesses, opportunities, threats, and trends, that the Ford Motor Company has in relation to its business environment.
AJ Hackett looks after their employees by providing them with food; this is done 3 to 4 times in the winter to keep their employees happy and to motivate them to come to work even when it’s cold. After 3 years for working with the company they give their employees $500.00, after 5 years they give you $1000.00 for free. They give their employees gifts on their first day every year that they are still with AJ Hackett. Also they give their employee’s free tickets for the attractions; presents for Christmas and Easter also training is given. AJ Hackett deal with complains efficiently by talking to their client face to face if they have a problem and they offer a refund or another jump. If they have left the site they will email their client and offer the same product or refund. AJ Hackett has appraisals 30, 60 and 90 days into the employees trail, then 6 months later and then every year they will do an appraisal. I think that AJ Hackett would be a great company to work for because they look after their staff really well and they offer some great rewards for working for the company. One of the biggest Health and Safety hazards on site is the staircase because it is designed to look like a bungee cord bouncing back, this is due to customers getting distracted looking around and not focusing on walking down the staircase and they end up tripping or falling
Section 1: The focus of many managers is most often on the wrong things. They focus on appraisal rather than planning. Performance appraisal is not performance management. Managers often focus on a one-way flow of words (manager to employee) rather than dialogue. Performance management and the end of the year appraisal are often seen as a necessary evil. They don’t realize that if carried out properly, performance management has the potential to fix many of the problems they’re facing.
The lack of success at Omega, Inc. rested in the hands of an incompetent sales staff who were not informed of the company’s mission statement and goals. The staff received limited training on the jobs they were to perform. Omega was faced with the challenge of getting the employees to achieve their sales quotas. According to (Aguinis, 2007), “There are two important prerequisites required before a performance management system is implemented: knowledge of the organization’s mission and strategic goals and knowledge of the job in question.” The benefit of superior knowledge of the organization combined with clear and agreed upon mission and strategic goals of their unit would afford employees the opportunity to make contributions that will have a positive impact on the organization as a whole. In addition, one must possess the knowledge of the job in question to execute the tasks necessary to be done and how they should be done. This knowledge is obtained through a job analysis. Omega failed to implement strategic planning throughout all the franchises. According to Aguinis (2007), “Strategic planning allows an organizati...
Performance management is a management tool used to value, monitor and measure a company’s strategies that ensure the efficiency and effectiveness of its product delivery. This management tool does not focus on the organisation and on its employees as well as stakeholders. It is a continuous process that entails that managers make sure that organisational and employee values are corresponding (Aguinis, 2005,p.1/2-1/5). Performance Management brings about the competencies in the employees, increases self-esteem by giving feedback to employees, there is a low number of lawsuits because it helps understand the company better (eThekwini Municipality, 2008,p.10-11). According to Pride, Hughes and Kapoor (2011, p.288) performance management creates motivation for employees; one theory of motivation is of Expectancy, which stipulates that employees satisfaction is driven by expectations of what an organisation will offer in return.
There are several reasons organizations initiate performance evaluations, however the standard purpose for performance evaluations is to discuss performance expectations; not only from the employers perspective but to engage in a formal collaboration where the employee and the manager are both able to provide feedback in a formal discourse. There are many different processes an organization should follow when developing its performance evaluation tool; in addition essential characteristics that must accompany an effective performance appraisal process. I will discuss in detail the intent of a performance evaluation, the process an organization should follow in using its performance evaluation tool, along with the characteristics of an effective
Organization is a group of people brought to gather to achieve specific goals. Goals can be achieved if team member are performing well. Performance is the results of activities given to the employees in an organization to be achieved within specific period of time. Evaluating the current performance of employees against past performances and organizational standards is known as Performance Appraisal (Dessler, 2005). Furthermore performance appraisal helps the company know how individual employees are performing and how to improve their performance thus improving the performance of the company (Grubb, 2007). A performance appraisal is propose in which the performance management system in an organizations set work goals, determine performance standards, provide performance feedback, determine training and development needs and distribute rewards as well as evaluating an employee’s job performance during a period of time. The performance of team member is much more than appraising individuals’ works, it is managing the business, so the performance of an employee is influences by the performance of an organization. It is target to achieve the best results for the planned strategic by managing activities of employees. There are many different opinions on the performance appraisals, some organizations do performance appraisals without any aim just follow others., where some organizations do performance appraisals to make sure they have a record of a piece of paper in the employee’s file – they are careless about do corrective action. But successful organizations understand the importance of combining performance appraisals into their performance management process and strategy plan as the success of any organizatio...