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Motivatinal theory and cultural differences
Culture within organizations
Culture within organizations
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Recommended: Motivatinal theory and cultural differences
Intercultural Management Summary of Topics and Keywords
Content and Structure
Introduction (intercultural dimension)
Intercultural Management and culture change/cultural leadership styles (why resistance matters)
The impact of personal change/Cross-cultural management (culture-specific perception and skills for effective conflict resolution)
Outlook and Conclusion
The intercultural dimension in change processes
Definitions (I)
Definitions (II)
CULTURE is everything that people have*, think* and do* as members of their society
Material objects
Ideas, values, attitudes
Normative or expected patterns of behaviour
Culture is shared by at least two or more people
Culture is learned
Culture is bound to change
Resistance is likely to be present
Culture (I) -- Comparative Value Orientations
U.S. Culture
Individualism
Precise time reckoning
Future oriented
Doing (working achievm.)
People controlling nature
Youthfulness
Informality
Competition
Relative equality of sexes
Contrastive Cultures
Collectivism
Loose time reckoning
Past oriented
Being (personal qualities)
Nature controlling people
Old age
Formality
Cooperation
Relative inequality of sexes
Culture (II)
Culture (III)
Culture Change (I) -- Processes of Change
Culture Change (II)
Basic Assumptions
Relation to environment
Nature of reality
(time & space)
Nature of human nature,
activity and relationships
Taken for granted
Invisible
Preconscious
Corporate Culture
Summary (Interc. Comm. & Management)
Cultural Leadership Styles -- Why Resistance matters
Influence of Leadership
What are business ethics?
Standards and conduct (that an organis. sets itself in its dealings within the organisation and outside with its environment
Need to be reflected in the mission statement
Purpose: Communication (in- & external)
Remember: Analyse, vision, mission, objectives, implementation, control, CHANGE? Change processes -- reimplement RESIST.? - Solution
How to avoid problems
Resistance to Change
Why do people resist change
Framework (I)
Framework (II)
Practical Guide
Overcoming Resistance to Change
How to convince -- People embracing Change
Case Study
Solution and Summary
Personal Change
Cross-cultural Management
Perception
Culture-specific perception / (How to improve cross-cultural perception)
Cross-Cultural Motivation (I)
Cross-Cultural Motivation (II)
Cross-Cultural Motivation (III)
Cross-Cultural Motivation (IV)
The compliance plan should include a code of conduct. By establishing a code of conduct, the organization establishes a commitment to ethical and accurate coding practices that will follow all regulatory guidelines set forth.
The codes typically are broad in definition, seldom providing detailed, acceptable behavior. Essentially, the code of conduct expands on the right behavior definition of ethics, which is the study of right or wrong behavior (Miller). The Institute of Management Accountants (IMA) has adopted an ethical code called the Statement of Ethical Professional Practice that describes, in some detail, the ethical responsibilities of management accountants. All employees must follow ethical business practices to maintain a healthy economy built on trust in the reliability and fairness of everyday transactions (Noreen). Accordingly, management accountants must adhere to the standards established in the IMA’s Statement of Ethical Professional Practice, or they will lose the trust of their peers and customers and could risk prosecution.
Members not only agree to subscribe to the ethical codes to govern their conduct but also monitor other members of the profession to ensure conformity to them as well. Failure to conform may earn the individual a dismissal from the profession or
Honesty. This standard refers to educators exhibiting honesty and integrity in professional practice. Unethical conduct includes the omission, falsification or misrepresentation of information, whether personal or professional (degrees, criminal background, evaluation, personal leave (absences), and investigation).
Ethics is the standard that are set by a person or organizations based from their beliefs, the values they hold, moral rules they have that helps them make the right or wrong decision, how to act when confronted with a moral dilemma. Setting an ethical standard and a set of rules is critical to having healthy employees, customers, and ultimately a healthy organization.
Most organisations begin the method of establishing organisational ethical projects by introducing codes of conducts. It helps to generate public trust and improve
With the current change in demographics throughout the workforce, organizations are feeling the effects of a larger percentage of baby boomers retiring and a large percentage of millennial new entrants. The words used to describe millennial employees, “spoiled, trophy kids, ambitious”, seem to be as everlasting as the constructive and negative perspectives attached to them. Many can debate on the entitlement of these employees within an organization, how these employees can be groomed and managed to better fit the organization, the positive and negative attributes they bring into the workplace, and how the preceding can benefit or derail the effectiveness of an organization. Nonetheless, a harder debate, comes about in denying that organizations must adjust to and integrate these employees into the workforce.
In the workplace each culture engages in different intercultural interactions with one another by how we communicate with each other and how we perceive each other by what we do. “Like everything else we learn, the way we communicate is determined strongly by the culture we grow up in, and there are many aspects of communication which differ from culture to culture, including how loud we talk, the directness with which we speak, how much emotion we express in various situations, the rules for turn taking, the use or avoidance of silence, and many non-verbal aspects of communication like posture, eye contact, proximity, touching, tone of voice, etc. that occur almost totally beneath our conscious awareness”( Hammer 2015) When working in an office with women there can be behavior and personalities that differ from each other.
Intercultural communication is type of communication which people from different cultures and groups share information. The occasion where significant basically cultural differences made effective intercultural communication a challenge between me and my friend here in America was about bride price. In my culture bride price is paid by groom to the family of the girl who is going to marry. The bride price symbolizes as a promise to always love and protect. It serves as reassurance to the bride’s parents that the daughter they love with all their heart will be in good hands. The bride price does not represent the value of a women and it was never intended to. Its present a promise to love and respect a women. But my friend who is the citizen here and was born here told me that in America there is no like this culture anymore, they do not pay any bride price to groom or to the bride.
...eputation of honesty, quality, and integrity. It is also each employee’s responsibility to report to the company any situation where the standards or the laws are being violated.
When individuals or groups from different cultures communicate, this process is called intercultural communication. The transaction process of listening and responding to people from different cultural backgrounds can be challenging. The greater the difference in culture between two people, the greater the potential of misunderstanding and mistrust. Misunderstanding and miscommunication occur between people from different cultures because of different coding rules and cultural norms, which play a major role in shaping the patterns of interaction (Jandt, 2012).
In recent decades, the process of globalization has accelerated and the world economy has become increasingly interdependent. The rise in the number of businesses that extensively operate in more than one foreign country, which is known as multinational corporations, plays an important role in the ongoing procedure of globalization. The United Nations has reported that multinational corporations hold one-third of world’s productive assets and control 70 percent of world trade (Schermerhorn et al., 2014). As there is a considerable growth in international businesses, worldwide economy is becoming more highly competitive. The global economy not only offers great opportunities for multinational enterprises but also on the other hand, creates many difficulties for them. Therefore, success in the large-scale economy requires a number of elements. One of the major determinants is dependent on global managers. In the operation of organizations, managers may encounter different international management challenges that restrict their business development. These challenges often include issues associated with the host countries, the global workforce diversity management, management across cultures, difficulties in competitive global business environment as well as in the process of global planning and controlling. This essay is going to discuss the above international management challenges in a broad sense and giving illustration in aspects of each challenge.
With an increase in globalization, many people venture into other countries to seek employment and education opportunities. The United States-based corporations employ over 100 million overseas workers. They also hire a large number of locals who then move to take roles in other countries where the company has operations (Reichard et al. 2015). This means that Americans are exposed to a high number of people from other nations with diverse cultures in their workplaces, schools, neighborhoods and other social places. Therefore, people need to improve their intercultural communication skills to enable them to interact efficiently with people with diverse cultures. The improvement of technology has made the media an agent for enhanced
Intercultural communication is an evolving discipline that encapsulates the interactions between individuals or groups from different backgrounds. Diversity and the need for cultural awareness are forever increasing, and this solidifies the direction in which diversity will take in the future. Intercultural communication is going to be a tremendous part of our future and as individuals it will be part of our personal, social and professional relationships.
Abstract: Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Technology, especially the internet, has increased the probability that whatever is documented online will be read by someone from another culture. Intercultural communication is of importance in any career field, thus the art of knowing how to communicate with other cultures should be a workplace skill that is emphasized. This is a conceptual paper whose purpose is twofold.