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This paper explores the prevalent practices for inclusion in the services industry, with special reference to consulting firms. It mentions some of the policies being followed in the industry to make the work place an egalitarian one with people exhibiting mutual respect for each other.
There are various facets of inclusion which through relevant HR policies, can make day to day work at the organization more balanced and conducive for efficiency. Be it the work life balance, transparency in promotion and bonuses, facilities that the administration provides, the approachability of senior members in the organization or retention of the talent in the firm; the aspects are countless. Yet, a common thread of mutual employee respect and work satisfaction runs through them all.
Hence, this paper is a modest attempt to throw some light on such policies, which cover the aforementioned aspects in the consulting domain where the companies are competing with each other in order to make their workplaces the most favorable.
According to a survey in India, before joining a prospective employer the major parameters on which the aspirants rate a firm are: career growth, learning and development, job profile, job security and opportunities to go abroad.
However, from the employer’s perspective, another survey tells us that some of the major challenges faced in order to retain its employees are to keep the work place interesting, to give them freedom to speak their minds, to provide facilities based on individual needs and to encourage work life balance.
Hence, we can clearly see a disconnect between pre joining expectations of an employee and post joining priorities. Most of the employers within an industry can provide the former; but the la...
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...e that despite the various challenges faced by consulting firms; they have come up with innovative ways to bring about inclusion in the firms. In India especially, these policies hold a lot of importance as according to Business Standard; India has high attrition rate of 14 % which is higher than the global rate. The firms have understood that it’s not just the paycheck that motivates the employee. A number of other factors such as fairness, mutual respect and individual dignity are cornerstones of employee satisfaction and hence, the relevance of inclusion is increasing by the day.
Works Cited
• Best Companies to Work for in INDIA by Nishad.P.I
• Websites of Consulting firms
• Website of Princeton University on the topic of inclusion
• Blog HR Vigilance
• ‘Indian cos attrition rate at 14%, higher than global average' published in Business Standard
Mor-Barak (2011), takes a global perspective and defines workplace diversity as “the division of the workforce into distinction categories that have a perceived commonality within a given cultural or national context, and that impact potentially harmful or beneficial employment outcomes such as job opportunities, treatment in the workplace, and promotion prospects-irrespective of job-related skills and qualifications”. This definition provides a broad leeway by not including specific examples of the distiction categories, thus leaves open the opportunity to include relevant categories that match s...
She has a primarily interpersonal foundational role in the company, where she must focus on building trust between the employee and herself to better the company so they will feel comfortable in reaching out to her when there is any sort of discrepancy in employee or company behavior. She pointed out that as a Human Resource employee, she must constantly adjust to fit each individual’s needs, such as adjusting to her audience. Oftentimes, an employee who does not speak English will approach her with a concern, or potentially the vice president of the company will approach her with a concern; thus, she must adjust to her audience and make connections with both juxtaposing parties. This difference points to the fact that this division may lack a strong organizational culture because they seem to have a high level of diversity, pointing further to the idea that they are succeeding in decreasing the lack of diversity seen in a multitude of companies today, but it can pose a problem since there are such a variety of cultures all attempting to operate under the same values. By attempting to adjust to these varying situations in order to give each person an equal opportunity in the end, relays the idea of the equity theory, which can help increase an employee’s motivation within a company since they perceive themselves as valued and treated fairly. Therefore, Brandy and other Human Resource consultants’ roles are vital to the company’s success because by encouraging equity within a company, overall motivation and productivity will also
Today’s modern workforce is made up of a diverse group of individuals. People of different nationality, race, creed, color, age, sex, and sexual orientation work side by side every day. This diversity has many advantages, but it also ads a level of complexity to management. The potential for discrimination is real, and needs to be managed so as not to incur lawsuits, loss of productivity, and unhealthy working conditions. Happy employees are productive employees, so it is in any organizations best interests to ensure that discrimination does not happen, but unfortunately, it does.
When dealing with diversity in the work environment, it is easy to see that it involves having diversity in a broad term is any dimension that can be used to differentiate groups and people from one another, it means admiration for differences in ethnicity, gender, disability, age, national origin, religion and sexual orientation. While inclusion is a need to feel wanted, valued respected and supported without the fear of being harassed or discriminated against. This paper will discuss the differences between diversity and inclusion as well as how to successfully incorporate them into today’s work environment.
Business Firms and organization need to apply workforce diversity in their management. Diversity at the workplace is simply understood as the variation of skills, experience and ideas among employees. This can arise due to differences in various aspects like race, gender, religion and physical attributes. In addition to these, other discrepancies include national origin, medical conditions and so many more (Subbarao 98). Diversity among the workers is an important tool that often leads to prosperity in an organization hence the need for maximum application of this important business virtue.
In essence, when employees feel engaged, then they are more enthused to generate greater productivity, morale, and better working relationships along with added trust in the employer in which they work for. However, a key issue in organizations amongst employees is the concept of fairness in the workplace. Moreover, when employees gain a sense of unfairness in their work or policies and procedures, then it causes employees to question why and if they should be part of the organization.
Diversity is a notion, when applied to the majority of circumstances, can create a positive conclusion. The trick to producing a positive outcome is often how the different aspects are brought together. Consider a classic dinner combination peas and carrots, the two colors look appealing and the two flavors comes together as one making a superb side dish. Now consider oil and water, these two substance are not often considered a good combination. Although, this is not always the case; olive oil and vinegar (which is water based) when mixed, come together into a delectable salad dressing. Diversity and inclusion should also apply to humans by bringing people together who are different it can creates a whole that is enhanced by the uniqueness of each individual.
It is a well-established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge, they have to invest in human resources, and placing their employees on top priority. This notion has led to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance of employees, organisations must motivate their employees, and engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promote the environment that promotes the organizational commitments and organizational citizenship behavior.
The retention efforts should fundamentally begin with an organization’s mission, values, or strategic objectives that account for diversity and inclusion of its employees. By doing so, creativity and ideas stimulate innovation, decision-making, products and services. Additionally, a retention strategy includes diversity training. As mentioned earlier, diversity training is essential to help with understanding others and employee buy-in. Diversity training material should organically adapt over time that mixes different diversity groups
...ir conflicts resolutions and motivations. Some measures which can help a human resource management department to impart equity would include but not limited to competitive salary, fringe benefits, career progression, gender, personal development, promotion etc are few variables which HRM require to look after to keep employees motivated. Through such measures, the companies can reduce the probability of employee dissatisfaction, non compliance with the standards and regulations and hence reduced chances of legal actions.
...onship between the employer and the employee. Employers who recognize this and proactively use strategies to promote employee involvement and fair employment practices will be likely to reap the organizational rewards of doing so.
Moreover, this equivalent opportunity concept in workplace diversity is aimed for guaranteeing that business organizations make the most out of the difference from workforce varieties rather than to losing ability which may help the businesses to be more proficient and effective. Workplace diversity carries with the heterogeneity that should be sustained, developed and acknowledged as method for enriching organizational effectiveness in this modern society (Henry & Evans, 2007). In order to make sure organizations achieve the diversity goals, businesses should take the appropriate actions to boost culturally diverse employees. Thus, businesses need to gain progress toward multiculturalism, which should incorporates to avoid employees ' impression of the degree of separation and bias, the equal rewards and punishment, the openness of critical information, and the chances for employees to stepping up for their career goals in future (Brown, 2008). Truly, develop and implement multiculturalism in the workplace is not an easy thing to do for businesses. It needs a certain numbers of policy and regulations to follow and adjust before businesses or organizations are actually considering diversity. Also, work diverse group come from people that has different ages, ethnicity, and sexual orientation working together to form a multicultural workplace. There are some
The buzzword in the global HR arena these days is ‘employee engagement’. Its impact has become so immense that is has become somewhat indispensible in the realm of the business world where operational efficiency and profit earning are the sole endeavour of any company. The questions are often asked regarding the utility of the employee engagement policies that are adopted by the companies especially in this world of cutthroat competition. These policies have been extremely useful one hand for the organisations; on the other hand they have been a failed drastically as effective HR and internal communications function in lot of companies.
To excel in the workplace, the expectations of an employee include more than what they do physically. They also include the mental and social aspects, particularly if that employee is expected to work with a diverse set of individuals to complete certain tasks. After all, all types of people seek out employment and discrimination in the workplace is unacceptable since all people deserve a chance to work for a living. Each individual has the responsibility to not only be able to work with others, but to make working with each other a pleasant experience so as to make teamwork and communication easier.With all parts of a company working smoothly, the success of the overall company is assured.
Many years ago, it wasn’t hard at all to keep employees loyal and happy in their work. That was because the man of the house was mainly the sole provider for a wife and two to three kids. All they basically wanted was security and to be a happy family. It’s not so easy in today’s modern world where an employee has so many more options. I will discuss how we manage to keep employees loyal and satisfied in their jobs at our company.