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Case study on factors affecting inventory management
Literature review on inventory management
Inventory management research report
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Retail merchandising is the process used in order to conduct retail sales. As part of the process, the merchandiser pays close attention on the products offered for sale. How to present those products in front of the consumers to grab their attention. Finalizing a reasonable retail price for each unit sold. While retailers have traditionally engaged in the task of retail merchandising in a physical location, the Internet has now made it possible to apply these same basic principles in a virtual setting. The first important step in retail merchandising is establishing good and working relationships with manufacturers who will provide the services.
11.2 Objectives
I. Choosing the Right Products
The merchandiser decides how much of each product to be ordered and at what cost. Merchandiser also determines how much of each
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Effective Communication
A retail merchandiser is the contact person for a store. Shoppers and manufacturers both are dependent on him/her. He/she needs to communicate with the staff at the retail store, such as the sales associates and managers, about the store displays and demonstrate to them how to display products effectively.
11.3 Definition and Buying of Retail merchandising
Merchandising is about planning and developing a strategy to facilitate a company to sell a range of products that give sales and help achieving profit targets. A Merchandiser is one who negotiates with manufacturer and ensures the product that's bought will help them to achieve the sales. It's often know as getting the right merchandise, in the right place, at the right time, in the right quantities at the right price. It takes into consideration all the planning and strategy that goes on prior to getting the stock into store.
1) Right Merchandise - Styles, brands, colors, sizes etc
2) Right Place - The store, depending on their budget and location
3) Right Time - Having merchandise in stores at the right time in the season i.e. ready for Festivals or 'Back to
Levy, Michael, Barton A. Weitz, and Dhruv Grewal. Retailing Management. ed. New York, NY: McGraw-Hill Education, 2014. Print.
Nordstrom retail stores have large hallways, and everything is presented in a very classy manner. The color scheme includes pale yellows, whites, and gold, to provide a more elegant appearance in the store in order to make the shopped feel special. The design is also seen through product organization. Compared to stores like Macy’s, which organize their products based on brand, Nordstrom organizes their products based on lifestyle. Because of this, it is easier for shoppers to find clothes similar to their style as opposed to by brand. In effect, shoppers will purchase more products. This also is a type of experiential retailing, where Nordstrom customers are able to experience the elements of their lifestyle within one section. More so, the product presentation will draw people’s eyes to products, even if they are not looking for it. This gives Nordstrom a competitive advantage in relation to other similar retail stores because it makes their store look more glamorous and high-end. While other stores may focus on value, Nordstrom utilizes the retail positioning strategy to make a customer feel more high-end and
Over the summer I experienced my first real job in retail. It was fun because I didn’t have to always stand behind the cash register and deal with customers. I could be working at customer service one day and apparel the next day. While there were pros to having that job there were also cons. If I had to work in apparel I knew that I would be working hard the entire shift, and depending on what manager was in that day and what shift I got would determine how that day would end. For example, if I had to work in customer service during a closing shift I knew I would probably be in the front by myself for about half of time I worked and would be there longer than I planned. In all my experience with working in retail I have dealt with three
Over the previous couple of decades, modern business has been evolving rapidly and the retail industry has been no exception. Whereas previously the customers received retail ads and offers from disconnected sources, today retailers are operating a combination of all available retail marketing methods to reach the customer.
It is undeniable that Inventory Management is an important key to success at Walmart this paper will discuss the two main methods of Inventory Management used by Wal-Mart: Material Requirements Planning and Just-in Time. Next we write about the technical means of keeping track of inventories like RFID tags. We conclude with discussing how
12. Raman, K., and Naik, P.A., (2005), Integrated Marketing Communications in Retailing, [online] Available at: http://ramanassoc.com/yahoo_site_admin/assets/docs/IMC_in_Retailing.26100503.pdf, Accessed on: 1st April 2014
Preparation centers on the merchandise and work area. Retail sales associates are often responsible for merchandising, stock, keeping, and housekeeping. These activities are not limited to but include: straightening, rearranging, and replenishing the stock, adjusting price tickets before and after special sales, learning where stock is located and how much is available, arranging displays, vacuuming the floor, dusting the shelves, and keeping the selling are neat. A Lychee Lou salesperson prepares the sale of a jacket by placing price tickets on the jacket. After the jacket has been priced, the jacket is stocked, displayed, and organized in the store. It is important that employees know where the item is located so when customers ask for the item, the salesperson can direct the customer. A Lychee Lou salesperson prepares the sale of a swimming suit by putting a price tag on the item. After the item is priced, the swimming suit must be stocked, displayed, and organized in the store. For example, the swimming suit must either be hung up or laid out. A Lychee Lou salesperson prepares the sale of flip flops by putting a price tag on the flip flops and making sure the flip flops are attached. After the item is priced and attached, the salesperson must stock, display, and organize the flip flops. The flip flops must be visible to customers, for example, setting the flip flops on a table makes
The nature of the business of retailing puts retailers at a assumed risk of incurring costs because products are bought with the assumption that consumers will purchase. Additionally there are external factors that may also pose risks such as natural disasters, theft, spoilage and fire. In other circumstances retailers also extends financial credit to customers in the form of credit sales which facilitates the smooth transition from retailers to the marketplace. Retailers are in constant contact with customers which gives them the opportunity to research and study buyer’s behaviour. This involves collecting information about changes in customer preferences, perception and shifts in the demand curve. Through advertising within their stores retailers are able to exhibit and introduce existing and new products to the marketplace. Ultimately retailers are in the business of selling products to customers to achieve their goals of generating
In a simple way, the retailer needs to create a warm, friendly and an approachable retail space to attract consumers.The visual displays is an imperative element of branding of any store. If the stock is presentable, it is bound to appeal to the shoppers. If the shoppers appreciate the store layout and product, they are likely to spend more time in the store, and in return reward the store with sales. Along with the products for sales, the staff, the décor, the store interiors, the trial rooms arrangement, the lightings and music also form an inclusive elements boosting store sales. (fibre2fashion, 2008)
Since, the buyer generally places the order after getting satisfied with the quality of the samples, this process is considered to be a vital one. The sampling process generally performed in the apparel industry by a separate department with skilled labors. Since, the process decides the order acceptance factor. The merchandiser is the person who coordinates with buyer and sampling department. Hence all his
The saying, “the customer is always right” isn’t always necessarily true. Most of the time, the sales associated is correct. However, it is still important to treat costumers with respect, even when they are wrong. Another important skill to have in order to survive retail is to remain patient with costumers. It can be frustrating when a customer messes up a display or leaves clothes on the dressing room floor. Dealing with grumpy customers can also be challenging. Nonetheless, a worker must remain calm and accept that the job entails sometimes dealing with difficult situations and
Customer satisfaction is the overriding factor for the successful operation. Sales of the supermarket can grow when it makes its customers satisfied with the goods or services by best policy to fit customers’ requirement. So, it can be told that customer satisfaction is followed by customer revisiting or repurchasing. They can also tell their acquaintances about products or services as good. Customer satisfaction and sales might be linked directly, companies have to check the factors periodically such as quality, schedule, layout, inventory and so on to lift customer satisfaction because even small factors that employees didn’t recognize can affect consumer satisfaction enormously.
People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one? '” - Philip Green
An example of this could be a store manager of a supermarket, he / she
The Internet is currently the third most shopped channel; brands are pushed to keep up with the trend of building an online shopping option for their consumers and this is evident through the increase in retailers offering online options for their consumers (Valerio). With solely digital stores like Net-A-Porter, Amazon and eBay, competition among digital stores and physical stores are tight. Retailers are pushed to keep up with the rise of digital shopping whether they want to or not. There are several retail implications with the rise of digital shopping, retailers are turning to multi-channel retai...