Retail work is best known for low pay, difficult customers, and long shifts. Although this is at times true, retail work can teach people valuable lessons and skills that are used on and off the job. As a Sears sales associate, I spent my last summer working in retail, enduring both tiresome hours and demanding buyers. Through this experience, I learned tricks and skills that are useful to survive a job in retail. The most important word of advice on how to manage a job in retail is to take care of yourself first. In order to succeed at your job, it is vital to maintain a healthy lifestyle. Retail work requires employees to be on their feet for long hours. It is necessary to stay hydrated and wear comfortable shoes during a rigorous shift. It is also essential to always take your breaks, no matter how busy the floor is. Working in retail can be hectic. You are constantly interacting with others. Breaks allow not only time for yourself but also time to unwind from stressful situations. To sustain a healthy lifestyle, one must maintain a work and home balance. It is crucial to not bring work home after a shift is over. Brittany Lonadier, who has been working in retail for over a year, wrote an article on the website Odyssey saying, “If you leave work stressing …show more content…
The saying, “the customer is always right” isn’t always necessarily true. Most of the time, the sales associated is correct. However, it is still important to treat costumers with respect, even when they are wrong. Another important skill to have in order to survive retail is to remain patient with costumers. It can be frustrating when a customer messes up a display or leaves clothes on the dressing room floor. Dealing with grumpy customers can also be challenging. Nonetheless, a worker must remain calm and accept that the job entails sometimes dealing with difficult situations and
Old Navy is an American clothing and accessories company owned by the corporation Gap Inc. As holiday season approaches, retail stores such as Old Navy hire thousands of seasonal workers to keep speed with the millions of shoppers who are expected to hit the stores during the holiday season. Nearly two days after applying, I got called for an interview then hired for the seasonal position, this not only made me realize that this opening will lead me to gain some experience in retail, but also made me realize that in a way I will be joining a new community and will be part of a team that strives to create an environment that is functional enough
From the employees’ perspective; they are managed someone with experience in their same specialty who can effectively understand and review their work. Furthermore, they can move up within organization, which gives a reason for them to be loyal to the job. They also have the opportunity to work with others in their field, which allows for knowledge sharing and learning new skills. From the managers’ perspectives; this would make their jobs easier and makes them able to supervise the individual’s performance of their team members to distribute recognition, rewards and punishments accordingly. This has created an environment that hugely corresponds with Target’s core strategy, differentiation. Many of the shoppers have expressed their satisfaction with the services that provided by Target and more specifically with how friendly the staff
According to Williams, a renewed commitment to the values of the citizen consumer is necessary to bring about changes in the retail industry. She said that the political economy of shopping must change and that the retail industry must be reined in by new legislation mandating worker rights to living wages, health care, and equal opportunities. I think that what she says is true. The whole retail system need revamped to take in the consideration of the workers, and until the consumers start to realize this and demand changes, nothing will change.
From the perspective of the retail employee, the world is always ending. The store is always a mess and the customers are always rude. There have been countless stories and memes about the types of customers that retail workers have had to deal with, whether it is the “Can I speak to a manager?” haircut, obnoxious prepubescent
Starting the day right after Thanksgiving, everybody’s mind is set on one thing: Shopping. People young and old wake up early in the morning to start their holiday shopping. Everyone is looking for the perfect gift for their family and friends. But nobody cares to think of what the employees at their favorite stores think and feel. Shoppers just come inside and turn the store upside down.
First, when shopping, a big factor that will impact a customer 's experience is the customer service. Whether it’s from a simple “hello”, or an employee going out
Levy, Michael, Barton A. Weitz, and Dhruv Grewal. Retailing Management. ed. New York, NY: McGraw-Hill Education, 2014. Print.
Even the slowdown in current global economies could not bring retail sector down as retailers keep seeking for opportunities overseas to avoid challenging economic condition, which make this sector becoming more globalised and competitive. As an heir of an industrial components retailer, I also believe there are bountiful opportunities to grow in this emerging industry. But without deeply and truly understanding in every aspect of retailing, one could not survive in the battle. For this reason, I would like to pursue my education further by studying Master in retail management to obtain knowledge in retailing and hopefully become successful in the field.
During my work experience at , I was fortunate enough to have experienced firsthand and learned, many different sides of what goes into a project, the general process of how a project is initially planned, developed and completed; as well as how much work and detail goes into every stage. Another valuable lesson I have learned during these 12 weeks, were the many different types of work an Engineer has to perform, which in turn, have provided me with more insight into the different types of roles and responsibilities that I could perform, as a Civil Engineer.
Store managers were responsible for the grocery line, front-end department and general store operations but had little knowledge about merchandising, meat and produce. Instead, their duties included cleanliness of store, employee appearance, and sufficient checkout service and price accuracy. Store managers wanted to be trained in management skills to allow them opportunity for promotion to higher positions of district and regional management. With the original structure, store managers operation activities actually prevented them from learning these skills, such as merchandising. Frustration ran high with the store managers as the district store supervisors only focused store visits to assure that company operating standards were being practices, instead of training store managers to run their stores more efficiently.
Listening is one of the most important steps with dealing with a difficult customer. By listening your can gain a better understanding of the situation and how to solve the issue. It’s important to let the customer voice their complaint and feel that the company takes each and every ...
... have to be combined to create one big idea and this is where group dynamics comes into play. Employees have to be interpersonal with each other and trust one another's opinions in order to move together as a team when promoting the retailer's brand as one whole. It goes without saying that as technology develops, the retail industry will innovate and emerge with new sectors, brands, products, and services to provide for the growing needs of consumers and the emerging economy. There will always be an increase in emerging themes as the priorities of consumers change from one generation to another. Lastly, the most important thing that I would take with me to work experience is the motivation and encouraging; I will constantly encourage any of my team members when they require it and give them good constructive feedback that they can later implement into their work.
Around Christmas time all people have a different way we like to go about shopping. Some like to stay in the comfort of their own home. While others like to save every little penny they can and some shoppers like to get in and out of the store as fast as possible. There are three types of holiday shoppers, the online shoppers, the bargain shoppers, and last but not least the man on a mission.
Shopping is something that has to be done whether you enjoy it or not to get essentials needed. We all go places where merchandize is being sold for a specific reason. Whether you go to the mall, shopping centers, or your local grocery store, you 'll always encounter many types of shoppers. Shopping isn’t always as fun as it sounds to everyone, but it is something we often do. This is the only way we get products we need, by personally buying them. You have three main shoppers including impulse buyers, list makers, and bargain hunters.
While growing up, I realized the benefits a person has when they personally own their own business. You can make your own schedule, personally control your finances, and essentially have complete control of your business Of course upon this realization; I came to the conclusion that I was going to be my own boss. I have always taken pride in how I present myself including how I dress. The limitless nature of fashion and its versatility has always intrigued me. One empowering aspect of clothing that is so fascinating is how it enables people to express themselves. Because of these interests, I have come to the conclusion that I wish to own a fashion boutique. In order to pursuit the path of becoming a fashion boutique owner, it is essential that I obtain a degree in business management, evaluate my own skills that make me ideal for the job, and