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Communication skills:quizlet
Importance of interpersonal relationships in personal and professional life
Communication skills needed for personal and professional life
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The main objective of management is to find the best methods of turning a ordinary team into a harmonious one. This colossal task demands that managers possess a large supply of consideration and acceptance of both small and important differences, and that they possess well-developed skills in building relationships with those they lead. The ability to change the potential negative impacts of diversity into a positive force for success is the main aim and duty of leaders. Many leaders feel that they should limit and control what their workers can do, which is definitely the most common and least effective form of management because such leaders do not attempt to know or understand their employees through seeing them as more than just people …show more content…
A leader can, in fact, be any and all employees in the organization. This can only be accomplished through maintaining friendly, honest, and approachable relationships with team members by leaders, who are willing to transparently build relationships with all in the organization. Yet, in order for such distinctions to have a positive result, managers empower their employees to take ownership of their roles and to become overtly creative and self confident (DeGraaf, Tilley & Neal, 2001). Therefore, the purpose of this paper is discuss the importance of building interpersonal relationships in the workplace with those who work under their …show more content…
Davis (1998) conducted an examination of superintendents from California schools, which revealed that the predominate reason most superintendents and principals were terminated was because they had either not formed good interpersonal communication skills or had failed to employ their skills on the job with their subordinates. Bulach, Boothe, and Pickett (1998), studied 375 teachers and determined fourteen specific groupings of errors or destructive conduct of school principals. The researchers ascertained that it was principals ' errors in interpersonal relationships and communication that teacher most often mentioned in the study. Such subsets of leadership mistakes that were often stated by the teachers were deficiencies in trust and indifferent and insensitive attitudes and the most mentioned one was a lack of listening skills on the part of educational leaders. In addition, in their study of literature, Bulach et al. (1998) found that in the three different US States ' school curriculum they studied, nothing of substance was found regarding training educational leaders in relationship building. The authors ' clear implication from their statement was that if the opposite was true, it would have an important positive effect in the overall functioning of schools from the top down in the chain of
There have been countless books, lectures, and and trainings, and retreats constructed around the idea of cultivating leadership in an individual. However, cultivating individuals’ ability to follow great leadership has received far less attention. Who are these people leading if each person within an organization is being trained to be a leader? The word follower has negative connotations, evoking the images of a weak, uncreative, milquetoast personality. However, Jimmy Collins, in his book, “Creative Followership: In the Shadow of Greatness”, suggests that the ability to be led brings as much creativity, consciousness, and indeed leadership to an organization or team as the leader himself. Great followership is a reflection of great leadership. In this, the follower is just as important as the leader in the relationship. Many great leaders have asserted that a leader with even a modicum of understanding of what drives their subordinates can take their organization to previously undreamt-of heights in creativity and productivity. Collins does not disabuse us of this notion, he does however add that the follower is indispensable agent in this interplay between leader and follower.
Managers know the importance of having positive relationships with their employees. It boosts the company’s goals while the lack of any relationship with the workers may lead to losses in the business. Most managers rarely know that they are looked up to by many employees and, as such, should be careful with the actions they take. Lee b. Bolman & Terrence E. Deal, the authors of the book The Reframing Organizations, point out that the kind of measures taken in the business influences the employees acts and thoughts. In particular, this book gives insight to managers on how to relate to their subordinates. The discussion is carried out on the three parts of the book that highlight the missteps taken by managers as they try to improve their businesses.
They have to understand and practice the tools needed to manage a diverse workplace. As discussed in The Loudest Duck leaders can employ these methods to obtain a harmonious, all-inclusive environment: appreciate, promote, employ and celebrate diversity. Leaders must show appreciation and interest in the diversity of their workforce, not just look at percentages and how those are fulfilled but truly engage in understanding and developing the challenges and successes diversity brings. They need to understand how their subconscious is predisposed towards other's differences and develop a character and attitude that is not biased or predisposed to people and situations that are only similar to them. It's important for leaders to have an open-door policy that encourages sharing thoughts, rationale and feelings will help unify the diverse workforce. Leaders more than others need to understand that for a company to succeed everyone needs to feel valued and appreciated regardless of the
Throughout this semester—as a class—we discussed why and how diversity is important, and how we can manage diversity in successful and productive approach. My aim in this paper is to clarify what—I believe—ought to do as an ethical leader toward promoting diversity. First, I will briefly discuss the importance of ethical leadership and diversity. Then, I will shadow on other dimensions in understanding diversity and how to achieve them. Finally, I will conclude with my personal statement which is: “diversity—besides being a positive tool both ethically and economically— goes beyond to be the guiding tool for a bright future for the mankind. I believe that accepting diversity has a profound positive effect not only for organizations but to all societies worldwide.”
Demographic diversity is necessary for a team to be successful. A high performance team not only has these demographics present within the make-up of the team members, but a high performance team also has the ability to take these distinct characteristics and use these differences for the team's benefit. Each member from a differing demographic characteristic possesses a unique view on various issues. These assorted viewpoints, moral values and beliefs are what help the team broaden their vision and help produce a better result. Creating a team with diverse backgrounds is only the first step to creating a high performance team. If the team's members are not willing to accept differing viewpoints and opinions, than the team is likely to fail.
On a more individual level, openness to human diversity plays a role in adjusting to the changes of the future. People are discovering that even within cultures, individuals come from diverse backgrounds, have different personalities, and prefer different ways of life. Young leaders can build a stronger relationship with their followers as they enhance their own appreciation for human diversity. As people become more diverse, leaders must learn how to communicate with them as individuals if a vision is to be shared, a cohesive group to be formed, and a goal to be achieved. Despite differences in opinions, the leader and followers can work together to complement each other as they move toward the mission of the group. By exposing themselves to all kinds of situation and communicating with many types of people, young leaders can develop an appreciation of human diversity. Conflicts caused by differences among individuals' personalities and cultures have created many ethical issues, and the number will only increase in this global society.
Barak, M. E. (2005). Managing diversity: toward a globally inclusive workplace. Thousand Oaks, Calif.: Sage Publications.
The emphasis on leaders being not just executives and managers, and that not all executives and managers are leaders, is extremely vital. Anyone can strive to be a leader in whatever organization in which they are involved. Bennis and Nanus claim that leadership is about character, setting the example for how team members treat one other (and in a corporate setting, their clients as well), being truthful and sustaining organizational trust, and encouraging themselves and others to learn. On one hand, it can be easy to see how many people in leadership positions do no match up to these standards of leadership. On the other, it seems a bit like common sense to be truthful to others and to effectively communicate with people who work together everyday. Leaders is an effective tool for summarizing and inspiring leadership not in that it teaches tough strategies and manipulations, but that when looking at an overview of its content, Bennis and Nanus are essentially teaching human relations and human decency. All in all, this book highlights strategies for us all to be better in our lives and our everyday
In recent years, organisations are much more reliant on diversity teams to develop products, make decisions and also gain the business success (when and how). Therefore, diversity teams are becoming a very important element for the organisations. In USA, diversity usually refers to demographic characteristics such as age, gender, and ethnicity, however, diversity is not only refer to demographics, it also means the diversity in psychological characteristics like skills, personality, abilities, and education backgrounds (book diversity). During the decision making process, different team members can bring their different perspectives and stimulate the debates.
Good relationship in business requires many different skills especially if they are willing to compete on high level in a 21st century growing epidemic market, they have to take a close look at the human side of their organization, hand by hand on improving their business. So to define this relation an employer/employee relationship is based on healthy communication, where they share responsibility, work practices, conditions and other aspects of working life. This relationship is fundamental for corporate prosperity and without it the organization will doom. But let’s focus here on the traits of a leader whose responsible for the success of this relation, according to Jansen et al. (2013: 192-216), leaders must be social architects
Interpersonal Relationships are one of the most important things in business and everyday life. A positive interpersonal relationship provides countless opportunities while a negative interpersonal relationship limits opportunities. Interpersonal relationships can be built with many different forms of communication but self-concept and self-disclosure play two of the biggest roles in forming positive interpersonal working relationships.
A primary method for managers to increase diversity in an organization, is by identifying the ethical considerations that need to be taken into factor when it comes to maintaining a healthy balance and success. Various business decisions that differ in approach to ethical actions arise from individual, professional, organizational, and societal standards. One of the key golden rules that every organization must follow and which is most popular is that if a human being wants to be treated fairly, he should treats others the identical as well (Carroll, 1990); and that the comprehensiveness implied in diversity management cannot prosper without fair conduct of all
Effective group diversity is not easy to obtain, problems arise often due to differences in personalities, work ethics, and ideas (Griffith & Dunham, 2015). Finding a balance within the group is crucial for a group’s collaborative work and collective goals. In order to successfully complete their tasks, members have to look past their differences and find a way to work with one another cohesively to complete those set task. Not all diversity is bad, there may be challenges, but there are benefits as well.
Diversity in the workplace is very important in today’s global workforce because workers in the economy all over the world are currently made up of many different ethnicities, varied cultures, beliefs, and backgrounds. People that are involved in management such as managers, and supervisors could greatly benefit from being accustomed to diversity in the workplace because their job entails dealing with a multicultural work environment on a daily basis. Knowing how to handle diversity in the workforce and having the necessary skills for supervisors would be beneficial not only to them but also to the success of the company and economy because a strong, diversified workforce will create a more “creative, innovative, and productive workforce.” (Kerby, 2012).
During our lifetime, many relationships are formed with family, friends, and significant others. These relationships are key to forming friends, work bonds and intimate connections with others. Family, friends and intimate relationships are necessary for everyday life, below I am going to discuss interpersonal relationships with each and challenges that may come.