Importance Of Digital Marketing

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The Efficiency of Digital Marketing For businesses small and large, marketing is essential in promoting a service or good to potential consumers. The ultimate objective is to maximize profits by creating consumer awareness of a certain brand. The results of successful marketing includes higher sales, and a solid reputation in the industry. In any industry, there are various ways to advertise a product or good. Traditional marketing refers to the non-digital methods of promoting a product, which includes newspapers, radio, direct mail, and telemarketing (“Digital vs Traditional Marketing”). Digital marketing is considered an ‘umbrella term’ which refers to the use of any digital media, such as the internet, social media, emails, and blogs,
With the growth of technology in everyday life, businesses turn to digital marketing in hopes of expanding their product or service to potential consumers. In an infographic describing overall marketing investments in the last five years, the data shows that digital marketing spending has gone up, while traditional marketing spending declined (Allen). The increased investment in digital marketing is likely due to the low costs necessary to release a large amount of information. Another reason for this could be that within the last couple decades, consumer attention led to a shift in the devices used to attain information, from televisions to mobile phones. Traditional methods such as newspaper ads and television commercials vary in cost depending on the quality and design of the advertisement(McQuerrey). In contrast, digital methods often cost little, or virtually nothing, for businesses to share their brand with consumers. In an infographic showing the cost to reach 2000 consumers, the lowest cost of a traditional method is $150, while the highest cost of a digital method costs $75 (Mercer). The data shows a significant price difference; the highest cost of digital media is much less than the lowest cost for traditional marketing. The low cost alternative of using digital marketing is appealing to many businesses,
Traditional marketers achieve consumer loyalty by providing a better product, price, or communication. However, communication tends to be limited in traditional marketing once the product is sold or the service is done (Bush). In order to continue retaining consumers, businesses should provide communication to consumers before and after a product is sold, in order to form a more personal relationship. Such a quality is possible through the use of digital marketing. Since digital marketing allows quicker connections between consumers and businesses, instant feedback of products are easily accessible (“Comparing Traditional Versus Digital Marketing”). In order to gauge customer satisfaction for traditional methods, one must conduct long, time consuming surveys and focus groups. With product feedback through digital platforms, an online survey or analyzation of consumer clicks could provide as much feedback in less time. Those who are skeptical of investing in digital media because the fear of not being able to reach older audiences should consider certain facts, such as the increase in elderly people going online. Despite the belief that elderly people don’t use digital devices, a study on Pewinternet.org showed that about 77 % own cell phones, and 59% use the internet (Smith). If a business plans on targeting an older

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