IBM Case Analysis

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IBM Case Analysis

The International Business Machines Corporation, IBM, is the world’s largest information technology company, with 80 years of leadership in helping businesses innovate. Drawing on resources from across IBM and key Business Partners, IBM offers a wide range of services, solutions and technologies that enable customers, small, medium, and large, to take full advantage of the new era of e-business. This paper will present a brief overview of the company, including a brief SWOT analysis, and a review of the marketing, management, and financial aspects of the firm. Finally, recommendations will be made for continued growth and success.

History

The company that was founded in 1888 as the Tabulating Machine Company by Herman Hollerith, in Broome County, New York. It was incorporated as Computing Tabulating Recording Corporation (CTR) and was listed on the New York Stock Exchange in 1916. IBM adopted its current name in 1924, when it became a Fortune 500 company. In 1951 the company entered the computer field.

Today IBM is the world’s largest provider of systems integration and technology consulting. It offers services in areas such as application development, data storage, infrastructure management, networking, and technical support. IBM Global Services is also among the world leaders in providing business consulting and outsourcing services. IBM Global Services is headquartered in Armonk, New York and employs 190,000 employees across the world.

The company recorded revenues of $48,291 million during the fiscal year ended December 2006, an increase of 1.9% over 2005.The operating profit of the company was $4,934 million during fiscal year 2006, an increase of 44.9% over 2005.

SWOT ANALYSIS

Strength
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... leadership is challenged by UNIX, Hewlett Packard, Sun Microsystems and Dell. All these players are large multinational companies with the finances and development expertise to pose a considerable threat to IBM’s market share and revenues.

In addition to this, many of the company’s end markets are getting consolidated. Consolidation in the banking sector appears set to continue in the US market. A number of large commercial banks, insurance companies and other broad-based financial services firms have merged with other financial institutions to diversify their offerings and reduce their corresponding business risks.

With the consolidation of its customers, the company is facing increasing competitive pressures in terms of services and price offerings. This trend could result in lower margins for IBM Global Services, adversely affecting its financial position.

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