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Importance of communication in organizations
Coaching and leadership philosophy
Importance of communication in organizations
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Performance management is vital to leadership success. Great leaders will take advantage of performance planning and will set performance objectives for their employees. It is essential that leaders communicate goals in a clear and structured manner, coach employees to help them succeed, and correct any poor performances. Correcting poor performances is especially important and is a crucial part of performance management. Organizations will not succeed if there is poor performance management, so leaders need to understand how to implement these strategies in order for the organization to continue to develop and grow successfully.
Performance management is made up of multiple components, one being performance planning. This component is where the leader establishes the direction and describes the assignment with great clarity. This sets the tone for everyone involved with the project, it is the foundation for further performances and evaluations(Manning & Curtis, 2015, p. 468). It is important for leaders to convey their vision and message to their employees
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because this is the first step in communicating the goals of the organization in a clear manner. Conveying the goals of the organization is one of the main priorities of performance planning. An ideal leader would include everyone involved with accomplishing these tasks, in the goal-setting process(Manning & Curtis, 2015, p. 468). It is important to include everyone involved because they will be more willing to invest themselves into the assignment if they understand and are involved in the goal making process, which will lead to success in the organization. Performance coaching is another important component of performance management.
Coaching involves leaders developing and encouraging their employees(Manning & Curtis, 2015, p. 468). This is a crucial part of leadership. This component helps leaders help their employees grow and develop their personal potentials, at the same time this is helping employees excel within the organization which leads to ultimate success(Manning & Curtis, 2015, p. 468). Performance coaching involves the use of feedback, which can be very beneficial to both the employee and the organization. Leaders should provide feedback regarding their progress with assignments and their development within the organization(Manning & Curtis, 2015, p. 469). This act shows appreciation and support towards employees. It is important to give encouraging feedback so that employees know that they are producing the right results for the
organization. Correcting poor performance is another essential component of performance management. This component includes the tough but vital task of modifying and improving performance of employees, when mistakes are being made(Manning & Curtis, 2015, p. 468). Leaders need to correct any mistakes or incorrect behaviors in an effective way. They need to correct the mistake as soon as it becomes apparent, immediate action is required for it to be the most effective. The correction should also be solely focused on the mistake and behavior, and it should be sincere because the employees need to realize how important this is to the leader. Lastly, the leader should emphasize that he or she still has confidence in the employee, leave positive comments with them(Manning & Curtis, 2015, p. 471). Correcting poor performance is crucial to the organization’s success. It is important for leaders to understand how detrimental not correcting poor performance, can be. If employees are not reprimanded for their mistakes, then the mistakes will continue to happen, and over time this will cause poor results within the organization. Poor performance can be contagious and spread quickly, as a leader it is their duty to help and correct any bad or mistaken behaviors. Leaders need to reinforce and modify behaviors among their employees, so that they can continue to work towards the goals of the organization successfully(Manning & Curtis, 2015, p. 468). This helps reiterate what employee’s purposes are. Another component of performance management is setting performance objectives. It is essential that the objectives of the company are clear and that they support the success of the organization(Manning & Curtis, 2015, p. 473). This helps enable employees to know how they are to be involved with carrying out these objectives and goals. Setting performance goals involve four areas: quantity, quality, timeliness and cost. The quantity area involves setting objectives based on a certain amount, like sales or dollar volume generated. The quality area involves errors and appearances within employee’s actions. Timeliness involves time factors like deadlines. Cost involves the four M’s: manpower, material, machines, and methods(Manning & Curtis, 2015, p. 473). These objectives should also be measurable, employees need to know when and to what extent. This helps employees realize how and when they are achieving goals. After setting performance objectives the next step is conduct performance reviews. This evaluates how well the objectives are being carried out. It is important for progress to be reviewed because this will allow leaders to capitalize on strengths and weaknesses(Manning & Curtis, 2015, p. 474). Performance reviews have three steps involved: preparation, implementation and follow-up. Both leaders and employees are to be trained in these steps and should know how to carry them out(Manning & Curtis, 2015, p. 474). Evaluations carried out by leaders can be beneficial for employees and vise versa, moreover reviews are valuable tools. Performance reviews are vital to leadership effectiveness, and they aid in the success of an organization. In conclusion, performance management is very complex and involves many components. Planning, coaching and correcting are just some of the many task leaders take on. Leaders have to set performance objectives for their organizations to keep themselves and their employees on track. They also continue to incorporate performance reviews to evaluate all aspects of the organization, this takes advantage of certain strengths and weaknesses. Overall, performance management is a crucial element of leading an organization.
An effective and efficient performance management process requires the supervisor of any organization to master the procedure and apply it without fail. The supervisors have to remain competent in following the routine of the performance plan. Thus, to maintain a constant follow up of the procedure, the supervisor should understand the practices that involve performance management. Performance management process includes designing the expectations of employees, monitoring the progress of personnel, developing the capacity to improve performance at work, rating performance and reward good accomplishment of set expectations (Fischer and Wermers, 2013).
An efficient performance management process will involve employees in an organisation, ensuring that all employees are fully aware of the organisations goals and objectives and of how the organisation plans to accomplish these goals and objectives. By involving employees in their performance management and in their training and development, employees are allowed to improve on their skill set and begin to feel a sense that thei...
Whitmore, J. (2009) Coaching for Performance: Growing Human Potential and Purpose. (4th Edition) London: Nicholas Brealey.
Performance management is defined as the partnership of two individuals reaching for a mutual goal, exceptional performance. They are the employee and the supervisor.
Per the recommendation of the quiz results, I will make sure I improve my personal performance management in order to effectively manage my work and others as the future leaders. It’s hard to manage others effectively if you can’t manage yourself. One has to prioritize his/her goals and be responsible for accomplishing those objectives. As an effective leader, one must be able to regulate own time, attention and emotions, while remaining aware of their strengths, weaknesses and potential sources of bias (Patel,
I wanted to start telling the story of our experience by sharing the feelings I brought into this exercise. A few years ago I underwent an experience of coaching through several sessions that left me this taste in the mouth that the coaching as a tool to develop others is not very effective. I have not taken the time to deeply analyze what went wrong but in general if I had to choose to do it again I think I would choose another methodology to foster change. Its objective in general is to assist in building behavioral skills, but in my opinion to really look for a long lasting change you need to give a deeper understanding to the lack of a certain skills, strongly reflect on the variables linked to it as could be the emotions, values and motivations that conduce you towards a behavior different that that one desired. Personally, I enjoy seeking information that allows me to jump beyond the facts, and staying on the behavioral side of the reality limits my passion for inspiration and insight.
It is essential that performance managers or the line managers regularly monitor activities and methods of implementation, in order to correct any errors made, which can lead to the organisation not reaching its target.
Performance coaching is an improvement based role taken up by a manager to provide support and encourage employees to work towards up-skilling their existing capabilities and to motivate employees to complete their performance improvement plan through close communication, monitoring and by providing positive reinforcement (Kirkpatrick, 2006). Coaching is an ongoing, collaborative process in which the manager takes an active role in the development of their employee, involving motivating, directing and rewarding employees in their day to day role with the aim of improving performance and ensuring performance standards do not drop (Aguinis, 2013). This suggests that performance coaching is a positive input for improving performance however what
In conclusion, each segment of the performance management process holds a vital link to the next. Not unlike knocking over one domino in a series, it has an effect on the next domino. If one portion in the process is dysfunctional, the next may be identical in its dysfunction – and on and on.
The development and standardization of the performance management system included both leadership and employees. They accomplished this by involving the employees in training of talent management and by assessing the needs of their individual divisions (Aguinis, 2013).
Performance management is a process that guarantees an organisation and all of its available resources are working collectively and effectively towards achieving the organisation’s mission or goal. Performance management affords an understanding of what drives an individuals, and even organisations, performance at all levels. An understanding of performance management allows for the identification and minimisation of unproductive areas of an organisation, as well as an ability to predict future performance. It is a powerful tool that can be used by managers at all levels of an organisation to help improve a company’s productivity.
Feedback is performance based and the information gathered is from direct observation. Such information is aimed at changing and sustaining behaviour. Performance feedback can be also be observed by organisations by implementing various techniques such as offering training, providing development opportunities, clearly specificing job requirements and expectations and by also gathering feedback from fellow line managers about such performance related to these techniques. In doing this, the margin of error by implementing such features may be reduced. Performance feedback is typically conducted in such a way where managers have the only authority to examine the performance of their employees.
Organizations derive competitive advantage by outperforming rivals in the execution of activities required to ensure optimum operational effectiveness in providing products and services to customers (Porter, 1996). Operational effectiveness depends largely on the extent to which the organization’s performance management system (PM) is capable of developing the knowledge, skills, and abilities of its people (Allan, 1994). Thus, knowledge of developing and implementing an effective PM system plays an essential role in achieving competitive advantage.
Good coaching turns feedback into results. For this to happen, a coaching manager needs to engage in establishing developmental objectives, communicating effectively, motivating employees, giving feedback, diagnosing performance problems, and developing employees. Some questions a good coach should ask are: do you listen to your employees?, do you understand the individual needs of you employees?, do you encourage you employees to express their feelings?, do your employees know you expectations about their performance?, do you encourage open and hones discussions and problem solving?, and do you help you employees explore potential areas of growth and developments? These questions are good to remember as a business
Performance management is a continuous process that creates a working culture to encourage employees to improve their work performance and reach their full potential during their stay of employment. Performance Management also provides strategic direction, develop competency in employees and instill organization value. This paper will identify methods and affects that performance management plan has on the organization and their employees.