Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Benefits and challenges of teamwork
Importance of managing diversity in a workplace
Importance of managing diversity in a workplace
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Benefits and challenges of teamwork
How to Lead a Culturally Diverse Team:
R. Roosevelt Thomas, Jr. once said, “Creating and managing a diverse workforce is a process, not a destination” (Alyn). Diversity is something that we come across everyday of our lives. Leading a culturally diverse team should be done carefully, not to discriminate or show bias for one decision making style verses another (Laroche, 2003).
The Fusion Approach:
The fusion approach is based on coexistence of differences and meaningful participation. These two elements of collaboration ensure reachable goals effectively and creatively. In North America, company’s face diverse situations daily. The fusion approach has the basic goal of allowing each member to make his or her own contribution to achieve the team’s goal. Fusion teamwork allows differences to coexist and be talked about (Gwynne, 2009).
Traditional Collaboration:
There are two traditional ways to lead a diverse group. In a more dominant model, specific team members direct the teams by collecting information. These specific individuals are in charge of decision-making. These individuals also tend to disregard differences that are not in line with theirs, and overpower other members’ viewpoints. This approach creates a less culturally intelligent team model because it discourages expressive contribution from other team members and their decision-making (Gwynne, 2009).
Rather than the prior dominant model, a harmonizing model would be the integration, or identity model. This model entails all of the team members to direct their cultural identifies to the entire team in order to find common interests and goals. This advantage boosts every team members’ participation. However, there are two risks that could occur when...
... middle of paper ...
...fferent locations and trying to break through the language barrier might be a difficulty task for a leader, but it is important to do if the leader wishes to develop a strong culturally diverse team and create team spirit among members (Gwynne, 2009). There are many benefits when working with a culturally diverse group, which include members supporting each other, learning new management approaches, and developing team spirit (Laroche, 2003).
References:
Alyn, J. (n.d.). Inclusionalysis. Alyn Consulting. Retrieved January 26, 2014, from
http://www.alynconsulting.com/diversity-blog/communication/12-diversity-
quotes-i-love-and-how-to-use-them-2/
Gwynne, P. (2009). MANAGING CULTURALLY DIVERSE TEAMS. Research
Technology Management, 52(1), 68-69.
Laroche, L. (2003). Managing cultural diversity in technical professions. Amsterdam:
Butterworth-Heinemann.
Hyun, Jane. “Leadership Principles for Capitalizing on Culturally Diverse Teams: The Bamboo Ceiling Revisited.” Leader to Leader. 16 Mar. 2012: 14-19. Web. 2 Apr. 2014 < http://onlinelibrary.wiley.com/doi/10.1002/ltl.20017/abstract >
Gardenswartz, Lee, and Rowe, Anita, Diverse Teams At Work, Capitalizing on the Power of Diversity. Irwin Professional Publishing 1994.
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
As the processes and systems used in business have become more complex, teams, not individuals, have become popular in many organizations. Teams are made up of individuals from an organization brought together to solve a problem, improve a process or implement a new process. “A major advantage that a team has over an individual is its diversity of resources and ideas” (Burns, 1995, p. 52). However, this diversity can cause conflict within the team. The success of the team is strongly influenced by the team’s ability to recognize the causes of, manage and resolve conflict.
Cultural diversity is an essential piece of the team-building puzzle. As stated earlier, a heterogeneous team usually equals a successful team. A culturally diverse team brings the obvious cultural differences in language, dress and traditions to the table. In addition, less tangible characteristic such as moral values are equally, if not more important. These different methodologies and teachings help influence the team's direction. Persons of Western culture will have a different set of beliefs and methodologies from those of Middle Eastern or Eastern ethnicity. When team members take the time to learn and understand each culture's moral value, the result is a strong team foundation. High performance teams take and incorporate these cultural differences and use these different beliefs and values to attain the team goal.
Diversity management initiatives are long term and strategic in focus. They strive not only to recruit, but to actively develop, promote and capitalize on the different skills and perspectives of minority employees (Marquis, 2007.) Every day, peopl...
The impact of diversity in the workplace is contingent upon several factors. Across companies diversified workforces are becoming increasingly common. To successfully manage a diverse workforce, organizations are ensuring that employees understand how their values and stereotypes influence their behavior toward others of different gender, ethnic, racial, or religious backgrounds; are gaining an appreciation of cultural differences among themselves; and behaviors that isolate or intimidate minorities are being improved (Noe et al., 2010, pg. 302).
America’s workforce is continuously changing. Businesses today hire and retain culturally diverse employees to compete in the globalize market. Companies are developing ways to tap into and capitalize upon the talents of their workforces. They are discovering how to value the diversity of their workforces and the potential that diversity brings in flexibility, ingenuity and problem solving are helping them achieve their goals.
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
Brett, J., Behfar, K. & Kern, M. (2006) ‘Managing multicultural teams’, Harvard Business Review, 84 (11), pp.84-91, Business Source Premier [online].
In recent years, organisations are much more reliant on diversity teams to develop products, make decisions and also gain the business success (when and how). Therefore, diversity teams are becoming a very important element for the organisations. In USA, diversity usually refers to demographic characteristics such as age, gender, and ethnicity, however, diversity is not only refer to demographics, it also means the diversity in psychological characteristics like skills, personality, abilities, and education backgrounds (book diversity). During the decision making process, different team members can bring their different perspectives and stimulate the debates.
The concept of leadership arises out of the need for cooperative action by human beings to achieve certain goals. Leadership seeks to identify and deploy the groups’ pooled resources to tackle problems in order to achieve set objectives. While human beings are independent and capable of individual action, there are many situations in real life that require dependence on one person or a small group of people who have a broad view of the intervening issues enabling them to direct the actions of the rest of the individuals. The degree of success from this effort is a measure of the leadership skill present within a team.
All this may seem a little overwhelming and tiresome to some or to all, but do be assured it is not as hard as it seems. Just keep in mind that you have to embrace the differences between all the demographic characteristics and the culturally diverse team members that make up your group. This with an open mind, and a willingness to cooperate, compromise, and the pleasure to collaborate will harvest many great results and have the organization reaping the many great benefits along with a great top of the line fueled to the rim high performance team.
A well-managed bi-cultural team is proven to be a success because when people from different backgrounds bring their own unique cultural experiences to the situations they face in their companies and this broader perspective of viewpoints tends to allow for a better ultimate resolution, however if those teams are not managed properly, and if the size of those teams are not managed, and the individuals are not catered to, the cons may outweigh the
It can be defined as the merging of various disciplines or organizations with different goals, needs and cultures into a cohesive and mutually supporting unit (Baiden, 2006). Individuals from various organizations are required to work together to achieve common project goals and achieve the triple constrains of time, cost and quality. It is vital that teams from different background to collaborate and fully utilise their knowledge-expertise and experience in knowledge sharing effectively throughout the project life cycle (Ibrahim et al., 2013). The greater collaboration amongst project team members minimize waste and mitigate disputes to deliver outstanding project outcomes. Walker and Lloyd-Walker (2014) emphasized the success of a project is built upon teams that consciously integrate in an atmosphere that is open and non-competitive. The integration environment drives the teams’ commitment to provide the best effort and solution for the best project