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Usps case study
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Kevin,
I enjoyed reading your post this week. It is a good choice to analyze and evaluate USPS. At first, I love this federal service. They work properly. The USPS has technologically improved itself year by year that its history speaks itself that is “In the more than two centuries since Benjamin Franklin was appointed our first Postmaster General in 1775, the Postal Service™ has grown and changed with America, boldly embracing new technologies to better serve a growing population” (USPS, About). Through the years, USPS tried to serve well enough with some competition with some other private postal services in the US, and so USPS picked some days as significant to compete in this rivalry field.
Significant Dates as below:
1775 - Benjamin
This case is about an experienced city postal carrier who has recently filled a position at a small town post office and has difficulty adjusting to a different way of life. The central characters include: Larry (the postmaster of Foster Creek), Jim (a senior carrier) and George (a senior carrier). The Foster Creek Post Office exists in a small town and the typical way of life is carried through at the post office. Harry has arrived at Foster from a fast-paced big city post office. Upon his arrival Harry is introduced to his new co-workers where he gives a shy hello and immediately begins his regular duties. Harry expresses no interest in becoming socially involved with Foster Creek and becomes further alienated from his co-workers. His remarkable efficiency and desire to complete his required work as well as any remaining incomplete work causes resentment towards his presence by the senior carriers. Larry is currently faced with the task of placing Harry with enough work to keep him occupied while maintaining harmony among the rest of the employees. His first suggestion is to lengthen Harry’s route, however the senior carriers disagree with Larry’s proposition.
In July 2009, the Government Accountability Office (GAO) listed the budget of the United States Postal Service as “high risk” and recommended oversight from Congress and the Executive Branch. Specifically, the GAO stated that “Amid challenging economic conditions and a changing business environment, USPS is facing a deteriorating financial situation in which it does not expect to cover its expenses and financial obligations in fiscal years 2009 and 2010” (“Restructuring”, 2009, pg. 1). The GAO claimed that the mail volume in 2009 would likely decrease by about 28 billion as compared to 2008 and that the USPS would likely see declining volumes for the next five years (“Restructuring”, 2009, pg. 1). Clearly, the USPS is currently facing a dire financial situation in which major reforms are needed to ensure the long term success of the agency. In this policy review, I will focus specific attention on the Private Express Statutes, which grant the Postal Service a monopoly on first class mail. As I will argue here, the Private Express Statutes should be repealed on economic and historical grounds.
The U.S. Postal Service is one of the largest organizations in the world. In fiscal 2005, it had nearly 705,000 career employees and handled about 211 million pieces of mail through an extremely complicated system of carefully coordinated activities (United States Postal Service Annual report, 2005).
The Competitive Forces are: The biggest competitor is Fed Ex, and they cannot compare. UPS did 2.5 times the volume through its sophisticated delivery machine.
In late 2000, the survivor drama film Cast Away starring Tom Hanks was shown globally and received nominations from multiple award giving bodies including two nominations from the Academy Awards the following year. FedEx’s logotype played a big role in the movie, unlike any other product or company placement on a movie, FedEx became a factor of the story; the nature of story of being stranded on an island with only FedEx packages and the island to accompany the protagonist. Although FedEx ‘s logotype was given an extensive exposure in the movie, FedEx did not pay for anything to be in the movie or for the promotion of its service. The name FedEx is already a colossal corporation in the world of courier delivery even before the movie Cast Away
Canada Post is one of the largest Crown Corporations. In this report, we have to determine the organization structure and objectives of the Canada Post followed by the audience and market segment being targeted by the organization along with identifying the key success factors and the type of dealings the organization has with the government. With the worldwide growth of Ecommerce Sales, the demand for residential delivery is also increasing thus, Canada Post is operating as primary postal operator all over Canada headquarter in Ontario offering a full range of delivery and fulfillment services to customers. This paper will emphasis on the current environment and capabilities of Canada Post necessary to evaluate its position
The United States Postal Service is a reliable, excellent, and efficient delivery service. Overall customer rating of any business makes it a profitable and reliable industry. The post office has met these expectations and has gone above and beyond to serve their customers. This delivery service and its employees contribute in many ways to citizens across the nation. They are the best shipping industry in the United States.
The company I decided to do my course project on was Fed-Ex. This corporation was incorporated on October 2, 1997. Fed-Ex provides many services such as, FedEx Express, FedEx Ground, FedEx Freight and FedEx services. FedEx Express offers a certain time of delivery within one-three business days. However, FedEx ground focuses on residential and business deliveries with packages weighing up to 150 pounds. Furthermore, FedEx Freight provides service to virtually all United States ZIP Codes (including Alaska and Hawaii). And finally, FedEx Services provides other companies with many sales, markets, informational technology and customer service. FedEx has ben providing their employees with many benefits until the economy went into recession. FedEx became the latest company in 2008 to announce their cut back on employees 401k in order for the company to save money. FedEx announced that employees will be taking a 5 percent pay cut and their top manager will be receiving a 7.5-20 percent pay cut, with no pay raises for the following year. Through this tragic decision that FedEx Corporation has imposed on their workers they are saving approximately $200 million through their remainder fiscal year and approximately $600 million in the following year. Workers were very upset about these decisions because they were not notified first. FedEx is committed to providing outstanding customer experience, to being a great place to work, a thoughtful steward of the environment and a caring citizen in the communities where we live and work. At FedEx, we are passionate about sustainably connecting people and places and improving the quality of life around the world.
The weakness of FedEx is actually its size. The corporation is so large it is costly to run and pay for employee salary and benefits (Ferrell & Hartline, 2011). They have even found themselves in legal trouble because they did not feel they could afford to provide their drivers benefits like all other employees (Ferrell & Hartline, 2011).
Coolcargo and Frito-Lay implemented technical solutions for agricultural-products transportation following customers’ requirements. Coolcargo developed a transport-system for maintain fresh asparagus at controlled temperature from production site in Thailand to final destination in UK (UOL, 2013). Frito-Lay developed a global agile supply-chain for manufacturing and distributing salty-snacks to end-customers that allows processing agricultural-products in less than 24 hours for flavor guarantee (PepsiCo, 2013).
Network World (1994-2006). Wireless Mobile: FedEx flying high on wireless technology. Retrieved 1994-2006 from: http://www.networkworld.com/yourtake/2002/0225yourtake.html
Shortly after World War I, the U.S. Government discovered the abilities of the modern airplane and created the idea of utilizing aircraft to transport mail across the country. In 1917, Congress approved funding to experiment with the idea of delivering mail by air. By 1920, the Post Office was delivering mail across the entire country, eliminating over 22 hours in delivery times of a coast-to-coast route. With the success of the airmail service and the growing popularity of civil aviation, the U.S. Government recognized the need to develop set standards for civil aviation and in 1926 created the Air Commerce Act of 1926. The Air Commerce Act of 1926 called for the government to regulate air routes, navigation systems, pilot and aircraft licensing and investigation of accidents. The act also controlled how airlines were compensated for mail delivery. Later in 1930, Postmaster General Walter Brown made recommendations which were later known as the Watres Act which consolidated airmail routes and opened the door for longer-term contracts with the airlines. Brown handled the situation regarding new contracts poorly by only inviting a hand selected list of large airlines to the negotiation table. This move pushed smaller airlines to complain and the issue was pushed to Congress. Following congressional hearings President Roosevelt later decided Brown’s scandal was too much to deal with and canceled all mail contracts completely and handed over air mail delivery responsibility to the U.S. Army. That decision was a disaster, and one month later, air mail was handed back over to the private sector. This time, however contract bidding was more structured and fair to all. It was then clear that the airline industry was back in full swing...
Federal Express is an express transportation company, founded in 1973 by Frederick W. Smith. During his college years, he recognized that the United States was becoming a service-oriented economy and needed a reliable, overnight delivery service company. In 1965, as a undergraduate at Yale University, Smith wrote a term paper about the passenger route systems used by most airfreight shippers, which he viewed as economically inadequate. He wrote of the need for shippers to have a system designed specifically for airfreight that could accommodate time-sensitive shipments such as medicines, computer parts and electronics.
The cultural environment is made up of institutions and other forces that affect society basic values, perceptions, preferences and behaviors.
A SWOT analysis is a measure tool to summarize a company’s internal and external aspects. By measuring the company’s strengths, weaknesses, opportunities and threats and looking for improving solutions by using the strengths and opportunities to improve on the weaknesses and take the necessary actions concerning any threats a company can survive in today’s world market.