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Critical analysis of hsbc
Critical analysis of hsbc
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Founded in March 1865 by Sir Thomas Sutherland in the British colony of Hong Kong, HSBC emerges as one of the world’s largest banking institutions. The company’s name is derived from the Hong Kong and Shanghai Banking Corporation, and as a result of this the company refers to both Hong Kong and the United Kingdom as its home markets.
HSBC is a public limited company (plc) in the financial sector of the banking industry. Considered one of the most successful banks in the world, the British Multinational Banking and Services Company operates in over 90 countries worldwide. The main headquarters of HSBC are located in London but the company boasts nearly 8,000 offices, serving over 60 million customers. HSBC’s services are divided into four main groups of global business; Commercial Banking, Private Banking, Retail Banking and Wealth Management, and Banking and Markets (investment banking), along with the issuing of loans, debit, and credit cards to its customers.
HSBC contains several global product lines that provide services for its customers depending on where they are located, what they are interested in, or the banking methods they find most convenient. HSBC Direct is an online/ telephone direct banking service that deals with mortgages, saving, and accounts for households or individual customers. HSBC Net caters to the needs of small and local businesses by offering transaction banking, foreign exchange, trade services with foreign partners, and also commercial banking. Another service offered is HSBC Advance which is directed towards helping working professionals and their day to day banking needs. It also allows for international banking that allows an individual to retain their credit scores and financial history to fore...
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...ntries and deep understanding of various cultures has enabled the company to soar to success and continued to help it grow while serving its customers with satisfaction.
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JPMorgan Chase is one of the largest and best known banks in the banking industry. JP Morgan Chase is a global financial service firm with operations in over 50 countries. With a CEO who is known as one of the banking industries top leaders it is obvious why they are in the top 10 of the fortune 500. Although JP Morgan Chase bank is one of the leaders in the industry I believe they are a long way away from being the most innovative bank around. Banks can be one of the most targeted locations for robberies which is why I find it important for them to protect their customers and themselves. Utilizing computerized bankers would be a good start to safety within their branches. Money should not be kept on the floor of any bank to avoid unnecessary situations.
Canadian Imperial Bank of Commerce, also known as CIBC, is Canada’s fifth largest bank. Established in 1961, the bank that we know today was formed through the merging of the Canadian Bank of Commerce and the Imperial Bank of Canada. At the time, these two banks were the largest banks in Canada. CIBC’s head office is located at 199 Bay Street, Toronto, Ontario. This international company operates in Canada, Europe, the United States and the Asia Pacific region. CIBC`s vision is To be the leader in client relationships. They value Trust, Teamwork and Accountability. Their corporate objectives include building on their financial strength, unlocking value for reinvestment and to culture focus on client relationships. CIBC currently
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The early decades of the nineteenth century saw the establishment of banks in the Caribbean largely as a convenience for the local governments. Throughout much of the nineteenth century, most Caribbean banks operated as an oligopoly with limited government influence – this directly translated into higher profits. However, over time, the banking environment could best be described as complex and dynamic. Competition increased, resulting into greater need for improved customer service, product innovation and cost reduction strategies. In order to achieve this, the banking sector was undergoing major structural reforms characterized by mergers and acquisitions. On July 23, 2001 Barclays and CIBC announced that they were in advanced discussions which were intended to lead to the combination of their retail, corporate and offshore banking operations in the Caribbean.
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Internal customers Barclays has number of internal customers who works for them, and also does banking with them. About 5% of accounts belong to Barclays’ staff. It is very important for Barclays to have internal customers because, without them, the financial organisation will have difficulties to meet the needs of external customers. For example, if you image the organisation as an iceberg, only 1/10th is above the water (the external customer), but 9/10th is hidden below the water (internal customers) which, is supporting external customers. This good example of importance of internal customers was extracted from the following website: www.citysun.ac.uk/newonline/customercare/task1/intro.htm.
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Goldman Sachs is one of the oldest and largest financial intermediaries and brokerage firms in the United States. Goldman Sachs began in 1869 as the sole enterprise of Bavarian immigrant Marcus Goldman who would buy promissory notes from New York City merchants at a discount, giving them the cash needed to operate their businesses, and then sell those notes to commercial banks for a small profit or “spread.” After thirteen years as a one-man show in the mercantile paper trade, in 1882 he took on as partner Samuel Sachs, the husband of his oldest daughter (Ellis, 2008). The firm’s partnership structure lasted 117 years until 1999 when Goldman Sachs sold equity shares in an initial public offering. Today it trades under the ticker “GS” and as of December 10, 2010 had an equity market value of $86 billion and over 35,000 employees worldwide.
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