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Patient safety and risk management
Patient safety and risk management
Patient safety and risk management
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As healthcare leader is expected to ruminate ways to deliver good services, have the demeanor and fortitude, which followers could transmit and help develop the organization plans. To accomplish this; there is a need to envision what the organization would want to achieve. In the context of health care, vision is interconnected with the perception of the world as the leader sees it, how it would like it to be, and how it can be realized. If the vision is convincing and attainable, followers would want to test it to accept the concepts.
In health care, ethical conduct is to do what is right for the patients. Patient safety should be a priority. Healthcare management is complex and it persistently changes, and for a healthcare organization to
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Health care service is for the good of the community and developing the community to meet the needs of others create a caring society. As organization become more successful, the action the organization takes often affects the community. The stakeholders could be the strong supporters or they could be the objectors. However it may be they are critical to the success of an organization. And, by engaging the right people in the right ways, it would make an enormous difference in the community.
One method of engaging the stakeholder is through the Stakeholder Analysis. It is an important method that can be used to identify key personnel for support. The initial step is to identify who the stakeholders are, then work out their power, influence and interest, that would be focused on. The final step involves developing a good understanding of the most important stakeholders to know how they are likely to respond to the organizational ideologies. This helps to work out the plans on how to win their support. Some benefits of the stakeholder approach
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A leader could solicit staffs assistance when making decisions. However, situation and the environment necessitate. If in that case, the appropriate rules and procedures that are based on policies set by the leadership and the committees would be the guide. In other case, a communal decision matters. A collective decision-making creates responsibility for staffs, encourages them to participate in meetings. In addition, seeking staff ideas facilitate cooperation and development within the organization, it creates a friendly atmosphere for harmony. It is known that group thinking produces better results and it brings added value, which increases the organizational goals, gives job satisfactions, and gives a sense of belonging. It also increases unity among staff, and work
Slosar, J. P. (2004). Ethical decisions in health care. Health Progress. pp. 38-43. Retrieved from http://www.chausa.org/publications/health-progress/article/january-february-2004/ethical-decisions-in-health-care
Within my organization there are many different stakeholders. It is crucial to first understand what a stakeholder means. A stakeholder is a person who has something to gain or lose through the outcome of planning process. Within healthcare there are three types of stakeholders, those who receive health care, those who give health care, and those who manage the financial aspects of health care. Health care organizations do not face just one or a few stakeholders they hold many. Healthcare executives must learn to manage a portfolio of stakeholder relationships.
Health care professionals should maintain professional conduct, and abide by the code of ethics for nurses to prevent disruptive behavior.
PROFESSIONAL ETHICS STATEMENT PART II IDENTIFICATION OF VALUE - PRIORITIZATION The health care industry is one industry that needs a great deal of ethical intelligence and tactfulness. Ethics matters a lot in health care as this involves saving the life of people, an act that requires detailed, accurate steps in an environment that seeks to make the patient a central part of treatment process and the physician, a trusted partner in administering the best possible care aimed at the wellbeing of the patient and with the consent of the patient. Ethical issues exist everywhere in the course of providing healthcare services and needs to be dealt with in the most tactful manner.
Ethics in the medical field are very important and should be taken seriously. As a medical professional you will tested daily on making the best choices, using good judgment and being morally responsible for your actions. There are nine principles in the Code of Medical Ethics that in general make up the primary code. As a medical professional you must always consider what is in the best interest of the patient. Code of medical ethics of the American Medical Association, (2012). When determining the proper “Patient-Physician Relationship, the relationship between the patient and physician is based on trust and gives rise to the physicians’ ethical obligations to place a patients’ welfare above their own self-interest” Code of medical ethics of the American Medical Association, (2012).
Hence, the stakeholders which are described as those who are affected by the organisation performance ,actions and duties and those actions includes employees, clients, local community and investors as well. The theory of stakeholders also suggests that it is the responsibility of firm to make sure no rights of stakeholders are dishonoured and make decisions in the interest of stakeholders which is also the purpose of stakeholder theory to make more profit and balancing it while considering its stakeholders (Freeman 2008 pp. 162-165). In the other words organisation must also operates in a more socially accountable approach by carrying out corporate social responsibility as (CSR) activities.
The clinical standards state, “All decisions made and actions taken on behalf of the patient adhere to ethical standards” (“Scope of Practice,” n.d.). I think that adhering to a professional code of ethics helps healthcare providers establish important decision making skills. Having a Code of Ethics is a vital guideline to have in the work place so we have a grasp on what is expected of a professional healthcare provider. It is crucial for the best quality of care being given to patients with equal care provided for all. The clinical standards also state, “All patients expect and deserve optimal care” (“Scope of Practice,” n.d.). Quality of care is important so that patients are given safe, respectable care. The overall objective is to achieve a high degree of patient satisfaction. By providing patients with more information and instruction, minimalized wait times, affordable costs, properly trained staff, maintained equipment, and compassionate attitudes we can give them the quality care they deserve. I think it is important to provide an excellent quality of care so that your patients want to keep coming back to the
I appreciated the Stakeholder identification and Salience Theory article most of all. Too often our definition of stakeholder is either too broad or narrow to fit in our analysis for change. The broad definition of stake or stakeholders limits an analysts scope to the individual or group who can and are affected by the achievement of an organization (Mitchell, Agle, Wood, 1997). However, on the narrow side of the definition, a stakeholder analyst can “pigeon hole” their scope to those who are voluntary, those who have invested some form of capital, or involuntary, those who are placed at risk by the organizations activities (Mitchell, Agel, Wood, 1997). Yet, this analysis only scratches the surface of stakeholder identification. This information is enlightening to me as this aids in identifying change agents, champions, and those who would on the guiding coalition or core change team, depending on which change model one uses. Kotter (2007) states that 15 to 50 individual are needed in to for successful transformation to see fruition. This could be a daunting number and without some form of analysis, the selected individuals may not provide a strength enough team for successful transformation. Through the application of Stakeholder Salience Theory, that 15 to 50 individuals across the organization becomes a lot easily to identify in terms of their stake to change. In addition, if Stakeholder Salience Theory were coupled with Kotter’s Eight Step Model, establishing a sense of urgency those who are definitive, dependent, dominate, or dangerous stakeholders will be self-identified in the process (Mitchell, Agel, Wood, 1997).
The codes of ethics are established to help, protect, and provide guidance to each individual professional on how to act in their respective profession and create an environment where ethical behavior is practiced and observed by everyone in the profession. By observing the code of ethics every member ensures that they are held to a higher standard when it comes to quality patient care and at the same time help eliminate bad actors in the profession. For example, every physician is held to a code of “do no harm” when it comes to patient care and every physician or medical student are required to follow this
The following five step process is an effective strategy; 1) Engagement Strategy: look at prior company engagement methods, determining realistic goals and objectives of the planned engagement, determining the company specific reasons as to why the engagement is important (finding motivation) and determining the tactics that will be used to achieve those goals. 2) Stakeholder Mapping: determining exactly which stakeholders must be engaged and who they are, considering each stakeholders particular needs and relevance, connecting goals/objectives to each stakeholder and how this relationship can be achieved and finally listing stakeholders in order of importance. 3) Preparation: consider the use of many different tactics, determine exactly how the company will; engage, communicate and inform stakeholders in order to achieve the set goals/objectives. 4) Engagement: it is important to consider the following aspects during the engagement; stakeholder expectations, possible tension, management of any cultural diversity and make sure that all engagement and discussion is focused with regards to the achievement of set goals/objectives. 5) Document Engagement: this must be done to review the achievement of goals/objectives, measure success and for the use of possible future improvements. This method is however, not the only method for successful engagement as simply engaging with stakeholders in day to day business may be enough to keep particular stakeholders
Stakeholder analysis is important for successful implementation of projects and/or strategic activities within any organisation. It is used to analyse the stakeholders in order to understand them and classify them according to their power, influence and interest. Stakeholders are people who have an interest in a commercial entity including those within the organisation and outside. These include the boss, senior executives, customers, suppliers, government, your co-workers, the team and others. All these people are important in the implementation and success of strategy.
The focus of healthcare policy should be to provide necessary services whenever and wherever needed, contain cost, and provide quality services. Different stakeholders drive the healthcare policy affecting the cost, access, and quality of healthcare. For example, cost containment is the primary role of the government as a stakeholder but others like the hospitals do want to make profit, so they will invest in the policy that will increase their profit. Similarly, patients are another stakeholder who are concerned with quality of care they receive, they will support the policies in which they find value and believe they will get access to best quality service. In US, healthcare sector accounts for one sixth of the economy, but increased spending
Stakeholders’ analysis is the analysis which tells that how the company is dealing with the people which are directly or indirectly related with the company’s operations. These are called stakeholder and they include the employee, society, suppliers, buyers, shareholders, got and other tax related companies.
Stakeholders are individuals, groups, and organisations with the power to influence the delivery of an organisation’s strategy and thus the organisation’s performance and/or a significant interest in an organisation’s strategy and thus the organisation’s performance (Wisniewski, 2001; Ackermann & Eden, 2011). In the context of the draft BSC to be developed, however, the analysis shall focus on relatively aggregated stakeholder groups. Firstly, the aim of this stakeholder analysis is not to pinpoint individual persons as stakeholders who may then be managed more easily than large organisations, but to identify rather broad stakeholder groups interested in Zara’s performance. Secondly, addressing
Stakeholders hold an important role in public policy. They hold an interest in how the program is preforming (266). They are important and have a stake in how things go. They do not just apply to corporate America but many places that people think of. They exist almost everywhere and everyone is stakeholder whether it is a job, a school or in the government. A school could be a considered a program. A teacher could be a stakeholder as teachers have an incentive to perform very well in their classrooms because they could be denied tenure and the same principle applies from the principals to the superattiendents of school systems. Their jobs depend on their particular workstations to function well. A student could be another stakeholder as how the school performs could determine what skills they learn in the real world. Without good schools students lose out on skills that are needed for survive in the real world. Stakeholders can oftentimes good as they hold companies and institutions accountable but can be bad as many times they may encourage behaviors that are not enti...