My interviewee Kim Jernigan, has been employed with Well MED at Greenway park, as a healthcare administrator for 25 years. Since, she has been an employed with the same company and invested her time with them, she was able to offer me valuable advice and insight into her healthcare organization. Interview Questions 1. Kim, told me the most challenging part of her job is, managing staff and staff drama. She explained that, it is challenging to manage an office consisting of 30 female employees. She stated that, “the women are catty towards one another which makes her job difficult to do.” She is having to sort out employee’s drama instead of focusing on her administrative duties. 2. Kim’s leadership style is focused towards participative …show more content…
Since, Kim has been an administrator for 25 years, she explained that her past knowledge and experience, is what helps her make changes within the HCO. She also said that, she knows what is going to work and what will not work for her HCO, due to her 25 years of work experience. Furthermore, employee involvement is important too, she always includes her employees when it comes to change. 4. Kim said, she motivates her employees to do their best by trying to do her best, “leading by example.” She told me that, she is never late to work or leaves work early because she is the boss. If the boss isn’t late or leaving early, it motivates the employees to do the same. This is just one example of how she leads by example. 5. In the interview, Kim said email is an important communication tool in the HCO. It allows her to send mass messages to her employees quickly and efficiently. She explained, how face to face communication with employees is the most important communication tool. She prefers to walk around and talk to her employees to gain feedback and relay important information. She also said, she has an open-door policy so employees always feel like they can talk to …show more content…
Two of the most important ethical challenges Kim encounters daily is patient relationships. Since, Kim has been employed with Well MED for so long, she has developed numerous friendly relationships with her patients. She finds herself in a difficult spot when patients cannot afford their medication. She wishes she could help her patients and pay for their medication, but it is not ethical or legal for her to do so. She, also finds it difficult when patients do not have transportation to and from their doctor appointments. If she could, Kim or her employees would give their patients rides to the appointments, but once again it is not ethical or legal in her HCO. She did tell me that, sometimes her employees will tell her they are going to step out of the office to take a “break”, and by “break” her employees actually mean, they are taking a patient
For anyone who has ever worked in healthcare, or simply for someone who has watched a popular hit television show such as Grey’s Anatomy, General Hospital, House or ER know that there can be times when a doctor or health care provider is placed in extremely difficult situations. Often times, those situations are something that we watch from the sidelines and hope for the best in the patient’s interest. However, what happens when you place yourself inside the doctors, nurses, or any other of the medical provider’s shoes? What if you were placed in charge of a patient who had an ethically challenging situation? What you would you do then? That is precisely what Lisa Belkin accomplishes in her book “First Do No Harm”. Belkin takes the reader on
CEO Johnston also has plans to bolster the company’s leadership with the best minds available and also use motivational techniques to invigorate his employees. These ideas show the character of the CEO in enhancing productivity from his work force.
Slosar, J. P. (2004). Ethical decisions in health care. Health Progress. pp. 38-43. Retrieved from http://www.chausa.org/publications/health-progress/article/january-february-2004/ethical-decisions-in-health-care
...ay arise between health care professionals, nurses, and the patient and family. Most often, when an ethical dilemma occurs, nurses most make a choice between the two equally unfavorable alternatives.
As population ages, clinicians will care for an increasing number of elderly patients. Just as these patients may present unique and challenging medical dilemmas, so may they also present ethical ones. Ethical dilemmas are present in everyday practice. It provides a brief overview of the situations that may raise ethical concerns. Although, these are not the only ethical concerns that may arise during care of the elderly and are not unique to the population, they represent the most common scenarios that clinicians may encounter in their everyday course of practice. Ethics, according to (Mueller, Hook & Fleming, 2004), is the analysis and identification of the moral problems that arise in the care of patients. Ethical issues on geriatrics: a guide to clinicians (2004) reports that clinicians will care for an increasing number of elderly patients with challenging medical problems.
The chief works thirteen hour days, and takes work home with her to work late into the evening and on weekends. Supporting and promoting her team is paramount. She was a member of the team prior to becoming chief, so she has recent knowledge of the barriers faced every day by the stakeholders. She has maintained those relationships. Despite the bureaucracy of the government, the surgery department has more of a horizontal hierarchy, except for administrative responsibilities, everyone has the power to make a change (Van der Voet, Groeneveld, & Kuipers, 2014). She has remained approachable, and maintains an open-door policy for anyone who has issues or ideas. Her style of leadership is inclusive of every stakeholder, this translates to a higher degree of engagement on the part of the stakeholders (Doh & Quigley, 2014). She sees transparency and honesty as a priority, these inspire trust and openness and lead to increasing engagement in the organization (Harrison & Wicks, 2013). To maintain and stimulate open lines of communication, she shares ongoing issues on a weekly basis with the team and often asks for their suggestions and utilizes task oriented teams to come up with solutions for systems
Increasingly, people believe that they cannot make a difference. Today, the medical industry has been transformed. Doctors must live by a different code of ethics other than their oath. Legal fear has put the doctor-patient relationship in jeopardy.
Davis J. Anne Diane Marsha and Aroskar A. Mila (2010). Ethical Dilemmas and Nursing Practice. Pearson
When one initially chooses a career path, one rarely looks at all the negatives that may be associated with that choice. Most career paths have some negatives associated with the field, but few face the moral dilemmas associated with modern healthcare. Those who choose to be in the healthcare profession today are faced with moral and ethical dilemmas that would make King Solomon tear his hair out. In many cases, doctors, and sometimes nurses, are faced with life and death decisions without the benefit of knowing the patient’s, or the patient’s family’s, wishes. However, aside from those tragic times when a patient’s wishes are unknown, healthcare professionals must always put their own morals aside, and act
In the beginning, Ms. Geis would quietly sit quietly during entire managerial team meetings, but now she is more confident in her abilities, position, and will speak up. “Now I give my opinion or raise questions to ask. Sometimes, I may raise a concern that gives ...
The person selected (who will be referenced as DM) is the executive vice president (VP) and chief nursing executive (CNE) of a multi-site hospital corporation with over 6,000 staff, physicians, and volunteers. I was very interested in interviewing DM as he was one of the key leaders specifically brought into the organization following the Ministry of Health
Garrett, T. M., Baillie, H. W., & Garrett, R. M. (2010). Health care ethics: Principles and problems (5thed.). Upper Saddle River, NJ: Prentice Hall.
Hospitals and health clinics all over the country have been facing a constant problem for as long as their practice has been in existence. They face this problem whenever a new patient walks through the door. The problem is a conflict of ethical points of view and there seems to be no clear way of solving this problem. Clinics and hospitals are often subject to ethical fallout due to children and adults not being able to make decisions for themselves. 21st
This is a nearly 40-minute interview. The object of this interview is the leader of a community medical centre. This medical centre has five physicians, two nutritionists, one occupational therapist, a nurse and three service desk receptionists. This medical centre serves the community of more than five thousand patients now. After the interview, integration of the following eight items in this leader’s characteristics and traits.
Communication is important in life. Companies need to communicate with other companies and customers. The managers also need to communicate with the staff. The technology provides us with many means of communication, the most important of which is e-mail.