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Importance of effective health communication
Importance of effective health communication
Importance of effective health communication
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It is vital to have appropriate communication between public health, other public services, and the population. Besides, this communication focus is to guarantee that all-important community goals are being addressed as they emerged. It is required that a two-way communication is the best approach (Radovic & Curcic, 2012). After all, in many occasions when health care providers and patients are interacting with each other, the communication would involve risk. Communicating risk factor or what increase a patient risk to a disease or condition is a challenging and sometimes emotional task. For example, according to Finset (2011), A study was conducted to understand what siblings think about their risk of getting a disease, and would they be more willing to get tested if one of the siblings have the disease, and the answer was no (para 1). Other like Garcia-Retamero and Galesic went further to explore what is more of a motivator to help people engage and retain educational information given to them. Would it be risk or life …show more content…
(Finset, 2012). According to Finset (2011), while researching patient attitude towards risk when it is communicated to them, researchers were also monitoring the physician communication approach towards the patients. It was noted that a more patient-centered approach was adopted by the physician who has been involved in learning about the communication and risk; However, discussing a patient risk of getting a disease was a sensitive subject.
As noted in the research study, communicating risk is not an easy task; however, it must be done in other to raise awareness and for the wellbeing of the public. After all, a study has shown that there is an urgent need for acceptance of crises and emergency risk communication principles (Curcic, 2012). Nevertheless, as the campaign focusing on a deadly disease such as diabetes, the communication of risk will be one of the priorities. For example, if a patient comes to
Communication is cited as a contributing factor in 70% of healthcare mistakes, leading to many initiatives across the healthcare settings to improve the way healthcare professionals communicate. (Kohn, 2000.)
This year I am most excited about learning how to better communicate with children and being able to see how communication changes depending on their stage of development. I’m excited to learn how to accurately take blood pressure and other vital signs like pulse and respiration. As well as, being able to identify any values that are abnormal. I am also eager to learn how to appropriately express these abnormal finds to my young patients without igniting fear.
(2014, p. 14) due to poor communication it is one of the major problems in the medical field. This is a concern that has raised within the people working in the hospital and the common people. Poor communication has been shown an increase in death in hospitals. However, the common issue is delayed communication, which may lead to the lack of safety provided to the patients. In addition, Dekker (2016, p.44) states that the main problem in the communication systems in hospitals is among physicians. This is due to the ego among the professional people, this leads to the lack of care of the patients. This lack of communication blocks the advancement of the
In healthcare one of the major obstacles employees attempt to overcome is the communication gap. The outpatient clinics in particular find it challenging to keep in contact with the hospital. In the healthcare market to have success you must have communication. Romano observed that hospitals are branching out; outpatient setting offer lucrative services that are rendered in a well-situated environment (2006). The outpatient sector is where the profit is made; this is clearly the way of the future. If prospective clinics are to fulfill patient and employees needs, a communication policy must be put into practice. By employing a communication strategy employees will be more productive, more informed, and administration could expect to see enhanced customer service.
There are different forms and reason people communicate in a health and social care environment. Methods of communication used in social care settings range from verbal and non-verbal communication and as such, communication is the exchange of information between people in an organisation (BTEC, 2010). Pearson Education Limited identified the different reasons people communicate which are; to express needs; to share ideas and information; to reassure; to express feelings and/or concerns; to build relationships; socialise; to persuade, argue and inform; to compliment and gain attention; to learn, teach and educate; to ask questions and to share experiences (2013). Hence, Communication is about making contact with others, we communicate to understand and to be understood. Thus, it involves
Effective communication between patient and clinician is an important aspect to patient care. Proper communication has a direct positive impact on patient care and adversely poor communication has a direct negative impact on patient care. I will define the seven principles of patient-clinician communication and how I apply these communications with my patients. I will also describe the three methods currently being used to improve interdisciplinary communication and the one method that my area of practice currently uses. Then, I will explain the ethical principles that can be applied to issues in patient-clinician communication. And Lastly, the importance of ethics in communication and how patient safety is influenced by good or bad team communication.
In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the communication is not effective, a strategy is a method or a plan that can help someone or something succeed in achieving a goal or result.
Communication involves the exchange of information between two or more people. Whether verbal or nonverbal, communication serves as the bridge that allows people to share ideas and thoughts. Clinical professionals converse with patients, relatives, and other professionals daily. Conversely, despite having multiple encounters with patients every day, physicians fail to enact the necessary communication and interpersonal skills to effectively listen, instill confidence, and promote following medical advice in patients.
This service uses the knowledge gained from the core function of assessment to begin the process of policy development (California Department of Public Health “Strategic Plan”, 2013). This service focuses with our work to empower people to make informed decisions regarding individual and community health matters (California Department of Public Health “Strategic Plan”, 2013). The communication needs to be targeted to specific groups, accounting for varying levels of understanding, cultural and ethnic differences, vulnerability to the health effects of climate change, and other factors (Frumkin, H., Hess, J., Luber, G., Malilay, J., & McGeehin, M., 2008). Messages should empower people to access and use necessary health resources. Since frightening scenarios may elicit despair and helplessness, it is important to design messages that minimize these responses and that lead instead to constructive behaviors (Frumkin, H., Hess, J., Luber, G., Malilay, J., & McGeehin, M., 2008). The service also encompasses public health activities such as:
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...
Introduction Patient centeredness has become a core concept in medical care in the past decades in reaction to the earlier doctor-centeredness or disease-centeredness [1]. This is reflected in world-wide stimulating programmes on patient centred care [2, 3]. Over the years many physicians emphasized that the patient is an important participant in the medical encounter and that he or she is to be seen from a bio psychosocial perspective [4-7]. Enid Balint was one of the first to state that patient-centred medicine is 'understanding the patient as a unique human being', referring to patient's individual needs and approach[8].
Effective communication in its various forms is the substratum of crisis management. Internal and external communication is essential during times of crisis if a successful outcome is to prevail. In a crisis, people’s lives are often at risk, these are lives that can be lost or protected; however, their fate lies in the hands of information. A breakdown in communication during times of crisis will interfere in dispensing pertinent and time sensitive information to the target audience, thus placing them at a gross disadvantage in protecting their health. During a crisis, it can be extremely costly to falter in delivering accurate, detailed, and informative information.
In 2005, Barbara Reynolds and Matthew W. Seeger examined the Crisis and Emergency Risk Communication Model (CERC) as a way to explain recent crises including West Nile virus (1999-present day), Anthrax (2001), Sudden Acute Respiratory Syndrome (SARS) (2002-2003), and Avian Flu (2004). The model explains how best to address the situation as either risk communication or crisis communication and how best to prepare the public for the situation (Reynolds & Seeger 2005). This detailed examination of how to respond to the crisis based upon the needs of the public and the severity of the situation lays the groundwork for future studies in crisis communication. CERC is commonly used by the Center for Disease Control for their basis on how to handle various health related
Healthcare is the fastest-growing industry in America, because health affects every facet of all Americans’ lives. People are living longer and longer than before. The lengthier life expectancy is due to advancements in the science and delivery of healthcare. Health communication has been an essential aspect of the delivery of healthcare. Also, health communication makes an impact and influence on healthcare policy and political initiatives, therefore, affects the health and lives of the people. Thus, it is important to understand the health communication’s overview, planning processes, techniques, and methods that affect and influence healthcare policy and political initiatives.
It is important that the patient does most of the talking throughout the interview, so that the doctor can elicit all of the information about the patient’s illness.... ... middle of paper ... ... A. (1981) The 'Standard' of Physician – Patient Communication.