A good communication between the physician and their patients and families is very important in the medical profession. A proper question answering is required to effectively treat and help relieve the patient of their ailment. An effective communication is the first interaction that is between the patient and the physician towards developing a trust in the patient-physician relationship. There is one other aspect in everyday life of a physician where a good and understanding communication is very important such as delivering bad news. Whether the bad news is just about a small ailment or telling the patient that he or she has a terminal illness such as cancer or to inform the patient that he may have to make changes to his lifestyle or whether …show more content…
Other things that contribute are the physician’s personal characteristics, past experiences, values, culture, attitudes, beliefs and biases have an important impact on communication with the patients.2 Delivering bad news can be stressful and difficult on the physician’s side as well, which can affect how the news is delivered and affects how the patient will take the whole situation. It is also noted that the stress of the encounter also affects the physician themselves beyond the actual encounter despite their well-managed situation and stress during the …show more content…
A physician should always try to keep the hopes living. I personally am a very optimist and hopeful person. It is important not to make promises that you may not be able to keep or give assurances about the future that may not hold true. However, giving the patient; and their families a reason to believe that there is still a ray of light and there is a meaning after all this, their contributions have value, and their prospects have potential is a good virtue to have on the provider’s side. Trying to do so makes the patient to keep up with what is good for them and help them accept the changes that would have to be instilled upon them post diagnosis. They will better comply with the treatment options and it will make it better for you as a provider to take good care of your patient. On the split side, during the actual delivering of the bad news, giving them hope is the best that one can do in that whole situation of negativity. That little ray of light can make baring the news on the patient’s side a little better and may help to accept the fact if not reduce the
(2014, p. 14) due to poor communication it is one of the major problems in the medical field. This is a concern that has raised within the people working in the hospital and the common people. Poor communication has been shown an increase in death in hospitals. However, the common issue is delayed communication, which may lead to the lack of safety provided to the patients. In addition, Dekker (2016, p.44) states that the main problem in the communication systems in hospitals is among physicians. This is due to the ego among the professional people, this leads to the lack of care of the patients. This lack of communication blocks the advancement of the
In healthcare one of the major obstacles employees attempt to overcome is the communication gap. The outpatient clinics in particular find it challenging to keep in contact with the hospital. In the healthcare market to have success you must have communication. Romano observed that hospitals are branching out; outpatient setting offer lucrative services that are rendered in a well-situated environment (2006). The outpatient sector is where the profit is made; this is clearly the way of the future. If prospective clinics are to fulfill patient and employees needs, a communication policy must be put into practice. By employing a communication strategy employees will be more productive, more informed, and administration could expect to see enhanced customer service.
Truth in medicine is a big discussion among many medical professionals about how doctors handle the truth. Truth to a patient can be presented in many ways and different doctors have different ways of handling it. Many often believe that patient’s being fully aware of their health; such as a bad diagnosis, could lead to depression compared to not knowing the diagnosis. In today’s society doctor’s are expected to deliver patient’s the whole truth in order for patients to actively make their own health decisions. Shelly K. Schwartz discusses the truth in her essay, Is It Ever Ok to Lie to Patients?. Schwartz argument is that patients should be told the truth about their health and presented and addressed in a way most comfortable to the patient.
Effective communication between patient and clinician is an important aspect to patient care. Proper communication has a direct positive impact on patient care and adversely poor communication has a direct negative impact on patient care. I will define the seven principles of patient-clinician communication and how I apply these communications with my patients. I will also describe the three methods currently being used to improve interdisciplinary communication and the one method that my area of practice currently uses. Then, I will explain the ethical principles that can be applied to issues in patient-clinician communication. And Lastly, the importance of ethics in communication and how patient safety is influenced by good or bad team communication.
As physicians, we are foundations for our patients. We become sources of strength and emotional security for them, in trying times. We do more than fix others back to health (spotting signs of illness, giving diagnoses, drugs or treatment). We must understand the concerns of those we help and be there for our patients—through pain and sorrow. ================
Farber, MD, Neil J., Susan Y. Urban, MD, Virginia U. Collier, MD, Joan Weiner, PHD, Ronald G. Polite, Elizabeth B. Davis, PHD, and E. Gill Boyer “The Good News About Giving Bad News to Patients.” Dec. 2002.
In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the communication is not effective, a strategy is a method or a plan that can help someone or something succeed in achieving a goal or result.
Communication involves the exchange of information between two or more people. Whether verbal or nonverbal, communication serves as the bridge that allows people to share ideas and thoughts. Clinical professionals converse with patients, relatives, and other professionals daily. Conversely, despite having multiple encounters with patients every day, physicians fail to enact the necessary communication and interpersonal skills to effectively listen, instill confidence, and promote following medical advice in patients.
It can also accompany with the necessary work of determining, if the patient is showing any variation of illness denial. (Lumbinsky MS). Most of the people they express their desire about their disease diagnosis, prognosis and condition of their illness. Shunning information is one of the valid psychological coping mechanism. Discussing the information and requesting for another diagnostic test is the key for scheduling next counselling with the patient. In the fourth step, the nurse should warn the patient, the bad news is coming soon. So the patient cannot embarrassed too much. Example;” I have one bad news for you” I am sorry to tell you that”. The nurse conveys this bad news in simple language for patient understanding. The care provider should use’sample of tissue” instead of” biopsy.” Nurse can share only small chunk of information with the patient and simultaneously assess the patient understanding level. If the patient’s prognosis is poor, tell about the pain control and symptom management. In the fifth step, nurses having greatest challenge, in managing the patient’s emotion after they heard about their bad news. The patient may show their feelings like, anger, denial ,unbelievness, and
Today I will discuss the difficulties that occur if communication with patients is not clear. Doctor patient communication is very important. If your communication with your patients isn't clear then it can cause serious health problems or even death. Sometimes patients don't understand what the doctor is saying. Sometimes when Doctors and nurses are talking to patients they are using big words that patients don't understand. They forget sometimes that the patients didn't go to medical school. Some patients just agree instead of asking for clarification. If you are unsure the patient has clarification
Communication plays a vital role in all areas of healthcare, yet its importance is often overlooked. Whether it is a doctor talking to patients about treatment options, or strangers comforting one another in a waiting room, communication is happening everywhere and almost always, we underestimate how important it is and how it truly affects our medical experience. In the movie The Doctor, this is exactly what happens, causing a whirlwind effect of emotions and learning.
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...
Abstract Communication between a patient and a physician is crucial in the healthcare field. According to Gooch, “A CRICO Strategies study indicated communication failures were linked to 1,744 patient deaths in five years and $1.7 billion in malpractice costs.” (2014, p.3)
Healthcare is the fastest-growing industry in America, because health affects every facet of all Americans’ lives. People are living longer and longer than before. The lengthier life expectancy is due to advancements in the science and delivery of healthcare. Health communication has been an essential aspect of the delivery of healthcare. Also, health communication makes an impact and influence on healthcare policy and political initiatives, therefore, affects the health and lives of the people. Thus, it is important to understand the health communication’s overview, planning processes, techniques, and methods that affect and influence healthcare policy and political initiatives.
Doctor Patient Communication The main purpose of the medical interview is to collect historical information that can be used to make a diagnosis of the disease and to understand the patient’s problem. Henderson, 11 This is the beginning of the physician – patient relationship. The interview generally begins by the doctor greeting the patient, introducing himself/herself, and defining his/her professional role. Common courtesy dictates that the physician learns the patient’s name and refers to them with the proper title.