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Company-wide strategic planning
Company-wide strategic planning
The relationship between strategic planning process
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Analysis of HR as a Strategic Business Partner What is Strategic Business Partner? According to the Cambridge Business English Dictionary, a strategic business partner can be defined as: “An arrangement between two companies or organizations to help each other or work together, to make it easier for each of them to achieve the things they want to achieve: A way of breaking into the market would be to form a strategic partnership with a large player that is already successful in the sector” ("strategic partnership - definition in the Business English Dictionary - Cambridge Dictionaries Online (US)," n.d.). HR as a strategic business partner can therefore be defined as an arrangement between different departments within an organization to help …show more content…
Provide experiences and resources that drive right development (2014). The 4R model matches employees whose personal skills match the competencies and goals that are required of the job for which they are hired. Additionally, the goals that the organization wishes to achieve should be clearly articulated to employees, and employee’s measurement and rewards systems should reflect their proven ability to achieve those goals. Other attributes of the 4R model expressed in the book include providing training to employees and learning resources that help to build the capabilities the organization seeks to perform their role more effectively …show more content…
The balanced scorecard can be defined as a strategic planning system used to align business operations to the strategy of the organization, improve both internal and external communications, and monitor overall performance of the organization and its individual departments against strategic goals. The balanced scorecard views an organization from four unique perspectives: the learning and growth perspective {encompassing employee training and corporate culture}, the business process perspective {encompassing internal business processes}, the customer perspective {including the level of customer focus and customer satisfaction}, and the financial perspective (Kaplan & Norton, 1996). Organizations are urged to develop metrics, collect and analyze data as it relates to these perspectives. In addition to viewing the organization from these perspectives, the inclusion of strategy –maps, a communication tool to visually represent how these strategies work together to create value, enable the organization to improve on the internal processes that make up the business process perspective (Balanced Scorecard Institute, 2014). Gary Cokins, Founder of Performance Management, LLC writes that a common misconception about the balanced scorecard is that it is designed to monitor results, when in fact its purpose is to report the preselected KPIs whose intent are reflected in executive strategy,
Partnership – “A legal entity formed by two or more co-owners to operate a business for profit.” (Longenecker, Petty, Palich, Hoy, Pg. 202) In a partnership, the advantage for the owners is the capability to reduce the workload and the financial burden, especially if each partner has management skills that enhances the business. The disadvantages of a partnership such as personal conflicts and leadership expectations, therefore this organizational form should only be chosen once all other options have been considered.
This part of the assignment will discuss balanced scorecard that has been implemented by UK National Health Service (NHS), how it has influenced and impacted upon the performance measures of this organisation.
The balanced scorecard (BSC) is a strategy used in organizations to determine their performance measures (Meredith & Shafer, 2016). The BSC provides knowledge into four perspectives of an organization; financial performance, customer performance, internal business process performance, and organizational learning and growth (Meredith & Shafer, 2016). There are many elements of the BSC, including the strategy map which displays the cause and effect relationships between the four perspectives to achieve a specific organizational goal (Meredith & Shafer, 2016). Along with implementing the usage of the BSC, Tyson Food will also be utilizing a strategy map.
In the mid 1980s, and into the 1990s, business leaders realized that a renewed focus on quality was required to continue to compete in an expanding global market. (NIST, 2010) Consequently, several strategic frameworks were developed for managing, and measuring organizational performance. Among them were the Malcomb Baldrige National Quality Award, which was created by and act of congress and signed into law by the President in 1987, and The Balanced Scorecard, which is a performance management tool that was born out of research conducted in the late 1980s and early 1990s by Robert S. Kaplan, and David P. Norton published in 1996 (Kaplan, 1996). Initially the renewed emphasis on quality management systems was a reaction to the LEAN approach
The Balanced Scorecard is a management tool used for strategic planning in business and industries to align activities with a vision and strategy. The tool is used in the organizational setting to improve communications (USAID,
The Balanced Scorecard (BSC) was developed by Kaplan and Norton as a performance management tool and was intended to assist organizations look beyond financially weighted Performance Management Systems. Their underlying premise was ‘what you measure is what you get’. (Fenton–O’Creevy, 2003, pp 14-7).
A Balanced Scorecard can be defined as a “performance management tool which began as a concept for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy” (Wikipedia 2009, ¶ 1). Scents & Things will need to develop a balanced scorecard that will assist in meeting and help define the company’s values, mission, vision, and SWOT analysis. The balance scorecard is made up of four perspectives; financial, customer, learning and growing, and internal process. This paper will define each of the four perspectives objectives, performance measures, targets, and initiatives. The paper will also show how the perspectives relate to Scents & Things vision, mission, values, and SWOTT analysis.
The balanced scorecard is a continuous, strategic analysis of the organisation from multiple perspectives commonly approached by analysing the four perspectives of financial, learning and growth, customer and internal business processes. A combination of financial and non-financial performance measures are used in this analysis. Financial information is measured in dollars or ratios of dollars and compares forecasts to actual results, whereas nonfinancial information, that cannot be measured in dollars, includes data on areas such as defect rates, throughput time and employee retention (Eldenburg et. al. 2014, p. 699). Interestingly, the Balance Scorecard MCS was developed to balance the undue emphasis of the financial performance focus of organisations, with non financial indicators, particularly in the western english speaking countries such as the United States of America and the United Kingdom (Otley 1994, p.
...an approach of partnership is critical for organizations that want to gain competitive advantages. Butler, Ferris & Napier (1991) state this as, “the more management believes that HRM contributes to corporate success, the more its role will be integrated into the firm’s strategic planning process.” (as cited by Rose & Kumar, 2006, pg. 3). Additionally, organizations that apply energy and resources to HRD benefit from an increase in human capital. López-Cabrales, Real & Valle (2011) state the benefits of building human capital as, “If the company adopts appropriate procedures of personnel management, human capital can be orientated to the achievement of sustainable competitive advantages” (pg. 5).
The Balanced Scorecard is a strategic planning and management system used to align business activities to the vision and strategy of the organization by monitoring performance against strategic goals. It is used extensively in business and industry, government and non-profit organizations worldwide to provide a framework that not only provides performance measurements, but helps planners identify what should be done and measured.
The balanced scorecard serves a metric for achievement. (BMW Financial Services, 2008) The balance scorecard along with the employee annual review determines employee merit increase each year. Short term incentive plans are plans that focus on achieving performance goals for the year which contribute to sustainable shareholder value. BMW Financial Services has an associate bonus program.
According to Robert S. Kaplan and David P. Norton (2007), a balanced scorecard is “to translate strategy into measures that uniquely communicate your vision to the organization.” This tool is valuable to any organization as it creates a better viewpoint of operations on an assorted variety of measurements. By gathering precise measurements and allocating a score to every listed type of measure, the score that is calculated can provide valuable information to the organization and the different relationships within. Coyote Community College has specified the categories they are wanting for their new scorecard. Listing out the measures and how they will be measured should be used for these new categories will be needed.
Organisational change can arise due to a change in strategy and this begins with examining capabilities and the internal environment. This is portrayed in the Strategy diamond. Firstly through arenas the organisation can plan where they will be active in and which part to place most emphasis on for example technologies or value creation strategies. Only after determining this can they implement a positive change, leading to the next element, vehicles to get them where they need to be such as alliances. This can lead to change in management along with strategic partnerships, and the way managers transition to this change will determine if the strategy impacts on the overall organisation in a way that reinforces its purpose and goals. Partnerships indicate how an organisation can strengthen its capabilities by merging with businesses who possess the skills they lack. (Carpenter et al. 2010)
Performance management is a useful and powerful tool that can be used by managers to identify what areas of their organisation they need to improve to increase the organisation’s overall performance. The idea of a balanced scorecard enforces a sensible distribution of resources and effort across all aspect of performance an organisation is, or should be, concerned with.
Therefore, having a clear vision and strategy for the business is the key to the success of the Balanced Scorecard (Haapasalo, Ingalsuo, & Lenkkeri, 2006). The popularity of BSC is related from the fact that it has demonstrated its effectiveness through different research designs and it also offers a clear prescription as to what should companies measure in order to get a balanced financial prospective. Furthermore, working with scorecards, managers are able to clarify and operationalize strategies as it performs an integrative function by bringing together disparate measures in a single report (Knott, 2006). Feedbacks for internal process and external outcomes are provided through this performance management approach, focusing on four perspectives which are: Financials, Customer Perspective, Internal-Business Processes, Learning and Growth (Kaplan & Norton, 1996). Balanced Scorecards also helps companies to explore and find causes and effect relationships between those four areas in order to continuously improve strategic results and performance. The terms “lead and lag indicators” are used to indicate that the