Goodwill Industries

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1. How might the implications of the P-L-O-C framework differ for an organization like Goodwill Industries versus a firm like Starbucks? (25 points) The implications of the Planning-Learning-Organizing-Controlling system differ from Goodwill versus Starbucks because the two are completely different companies in which the planning process is different as well. For example Goodwill’s planning process is to provide a hand up instead of a hand out. Goodwill has maintained their mission to treat others with respect and at least 84% of their revenue back into the company in order to create more employment. 2. What are Goodwill's competitive advantages? (25 points) Goodwill’s has several different competitive advantages over most stores because of

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