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Importance of globalization in hospitality
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Importance of globalization in hospitality
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GLOBALIZATION, OUTSOURSING AND ETHICS INCLUDED IN HOSPITALITY
The essay will be talking about Globalization, outsourcing and ethics, which are some of the vital structure of hospitality and tourism management. I will be involving research from various different web pages, textbooks and academic material in order to complete the essay. The hospitality industry today has had the effect of markedly increasing not only international trade, but also cultural exchange. We are able to find a numerous people from around the world working in hospitality in different sectors, which is part of the globalization effect. We can focus on advantages and disadvantages of globalization, which have been heavily scrutinized and debated in recent years. Due to the profitability and high levels of unemployment, management teams at hospitality and tourism have faced increased pressure by the higher levels to cut costs and become more efficient, which leads to the outsourcing in the industry not just with managing resources but also in staffing matters. It is no surprise to any industry that staffing expenses are typically the greatest burden carried by a hospitality and tourism industry. Even though the business is focused on saving time and money to encourage the business growth, the ethics in work should be followed. Proper planning and consideration of people working in the industry should be kept in mind.
GLOBALIZATION:
The increase in the Global travel, market and environmental trends led to the Internationalization of the Hospitality Industry. Between the periods 1950-1995, International travel has grown by 21 times (WTO-1992) and this led to the considerable growth in Hotel Industry. The Globalization of the Hospitality and Tourism Industry...
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... of hospitality students toward ethics with respect to the workplace (Lee & Tsang, 2013). There is still a need to assess the effect of ethics education on students’ judgement, ethical behavior, and manner by which they proceed to make decisions. Tsee and Lang (2013) assert that the current offer of ethics courses covers business law and they emphasize the need to develop domain-specific offers that intend to develop awareness, attitudes and skills to meet the hospitality sector’s needs. Also, future research is encouraged to study and contrast perceptions and attitudes toward ethical issues among students with different industry work experience levels (full-time work experience, part-time work experience, and without work experience). This understanding will help in preparing students to ethically solve the dilemmas they will encounter in their future career.
Rakichevikj, G., Strezoska, J., & Najdeska, K. (2010). Professional Ethics-- Basic component of organizational culture. Tourism & Hospitality Management, 1168-1177.
Importance of ethics in the business world is superlative and global. New trends and issues arise on a daily basis which may create an important burden to organizations and end consumers. Nowadays, the need for proper ethical behavior within
In today’s global society, a Code of Ethics policy is used to label established, acceptable behaviors among that industry’s business associates, potential investors, and the corporation’s executive officers and employees, and most important, the consumer (Ethics Resource Center, 2003). In an attempt to promote an increased efficiency and productivity potential level, among employees and prospective clients, a corporation’s standard Code of Ethics should guide its members toward a more in-depth examination of their personal moral activity, and how these actions affect the people or acquaintances they encounter. A company should utilize this strategy as a model for the professional behaviors and responsibilities of its constituents, and proves the occupational advancement of that business. Ethics are important in every level of a corporation, but specifically in the day-to-day actions of its members, and the image the company broadcasts to its associates is fundamental in building a stable business foundation. These pledges are a vital communication tool used to covey the firm’s standards for business operations, and predominantly, its relationships with the surrounding communities (Ethics Resource Center, 2003).
The Hotel industry has become very important in the past years due to immense traveling and growth of international business. Hotel industry not only plays an important role in the life of people but as well as the economy of the country. Development and advancement in the Hotel industry have rapidly been taking place and especially since the rapid change in technology, it is very important for hotels to be promptly keeping up to date. When the hotel industry is spoken of, there are many famous hotels but one hotel company that has been outstanding in growth and other aspects of business, like in Leadership, Teamwork (Employee turnover), Motivation (Customer retention and satisfaction, Goals and objectives, (changing the way hotel business has worked), and Change within the company; structurally inside and physically outside, adding elements, like entertainment, gaming, and outdoor activities, is the Hilton Hotel Company.
The one thing that you hear about very little about while working at institutions is ethics. Each day ethical choices are made in our daily thought process. A great comparison between ethics and compliance was viewed in our Module 6 reading. The article was titled, An Effective Compliance and Ethics Program Is an Ethical Compliance Program by Joseph L. Wiest.
Moreover, the InterContinental Hotels & Resorts is considered the first international hotel brand in the world, as it began operations in the year 1946 (About InterContinental Hotels Group Brands, 2015). Over time the hotel group has evolved to encompass quality hotel rooms not only in North America, but in Central and South America, Europe, the Middle East, Africa, Australia, and Asia-Pacific (IHG – InterContinental Hotels Group, 2015). In addition, they have acquired extended stay facilities and the Hualuxe Hotels & Resorts, which specifically “celebrates the essence of Chinese hospitality” (About InterContinental Hotels Group Brands, 2015). In my opinion, this shows that their target market has changed by expanding their scope of travel, which means they are traveling to farther and farther locations and require the familiar surroundings with equivalent product quality at the final destination. The InterContinental Hotels Group is in the fourth and final stage of the product life cycle, which is the decline stage (Editorial Board, 2014, p. 212). Indeed, the brands lengthy history indicates it has loyal customers, but its addition of innovations indicates the targeting of new customers for the organization, which are clear signs of a business in the decline stage of the product life cycle (Editorial Board, 2014, p.
The overall industry saw a strong boom rate from 2010-2014. The global hotels & motels industry had total revenues of $677.1bn in 2014, representing a compound annual growth rate (CAGR) of 4.6% between 2010 and 2014. In comparison, the Asia-Pacific and US industries grew with CAGRs of 6.6% and 5% respectively, over the same period, to reach respective values of $163.7bn and $166.2bn in 2014(Global Hotels & Motels 7). The reason for this growth is due to the Asia-Pacific Region and Americas. The US alone with its world’s largest hotels/market has conquered net value growth, while China has literally doubled the revenue in the same time span. The leisure segment
The hotel industry is one of the fastest growing industries in India. The total market size of Indian tourism and hospitality sector stood at US$ 117.7 billion and is expected to touch US$ 418.9 billion by 2022. The foreign direct investment (FDI) inflows in hotel and tourism sector during April 2000 to July 2013
The hotel industry is by far one of the biggest business industries known to man in this era. The businesses of this industry are affected by many factors. The businesses environmental factors in external factors are demographic, economic, global, political, sociocultural and technological.
Whitla, P., Walters, P., Davies, H. 2007, Global strategies in the international hotel industry, Hospitality Management, vol. 26, pp. 777–792.
"Ethics are personal and, at the same time, a very public display of your attitudes and beliefs. It is because of ethical beliefs that we humans may act differently in different in situations" (University of Phoenix, 2007). Poor ethical choices in the workplace can truly hurt people. Poor ethics can damage their career, happiness, and quality of living. Not only can these actions hurt the individual who has made the bad choices, but also most often it hurts the innocent. This essay will provide two actual case studies; one of positive ethical principles and the other of poor ethical principles.
We talked about the first type which is the economic effect on the local community and the second type that is the social effect on the host community. In this part of our essay we will represent the last kind of effect on the local community by tourism. It is the environment effect on the local community. Tourism has positive and negative aspects in term of its impact on the host community. First point, tourism can help to protect the environment through reinvest some of profits, that generated by tourism, to the preservation of local environment and make it popular destination for holidays. However, it can cause pollution and damage in the environment through overuse of natural resources, such as water supply, beaches and coral reef. It also account for increased pollution through traffic emissions and littering. Additionally, tourist accommodations in general dump waste and sewage into seas and rivers. Second point, it might reduce some problems such as over-fishing by creating another source of employment. According to Tourism Concern, tourism account for more than eight per cent of jobs in the world wide and there are approximately two hundred million people work in the tourism sector on all sides of the world. (Tourism Concern, 2004). As a result a lot of people will abandon works in fishing and deforestations and tend to works in tourism industrialization. On the adverse side, it can harm the environment through polish off grass cover, harmful to wildlife and forests and grave local habitats. (BBC,
In recent years, business tourism has become increasingly prevalent and prevailing in the tourism industry. There are large quantities of significant changes which have far-reaching implications for all consumers and suppliers of business travel such as consumption patterns, great developments in transport and communications technology, and the world´s political and economic changes related to tourism industry. All these developments have brought large effects on business travel as well as the main challenges to this sector for the coming years. Every day, tens of thousands of people are beginning or ending their business trips all around the world, while numerous conferences or exhibitions are being held globally, so business tourism is a
As I researched, this article stuck out to me because over the years cruise tourism has been the fastest growing category of leisure tourism. It is recognized as a successful and dynamic subsector of the global tourism industry, amongst the main cruise lines occupying the highest ranks of the tourism and leisure sector. Unfortunately, because of the coastline and marine surroundings, indigenous economies and on the sociocultural nature of port areas, cruise tourism has grown becoming a vast concern. This article on issues of cruise tourism discussed selective concerns about this particular industry through a responsible tourism lens.
When I think of ethics, I think of the angel on my left shoulder telling me to do the “right” thing, and the devil on my right, tempting me to join the dark side. This scenario deals with what is “right” or what is “wrong” and where my morals will lie in the end. But who is to say what is right and wrong? Ethics is such a trivial word because every person, company, and culture has a different idea of what is considered ethical or what is considered unethical. Throughout this paper, I will address my personal view on ethics, and how I believe it effects the workplace and today’s society.