Glastonbury Festival Essay

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OPERATIONAL MANAGEMENT

This report analyses the job role of operations manager in the live music events industry. This report looks at the job role and how it impacts on the company’s performance due to the performance objectives (Quality, Speed, Dependability, Flexibility, Cost) of the operation manager.
The organisation chosen for this paper is Glastonbury Festivals LTD. Glastonbury Festival LTD is owned by Micheal Eavis who formed the ever-popular festival ‘Glastonbury’ at the farmland he owns.
Although since 2002 Glastonbury Festival LTD has joined force each year with ‘Festival Republic’ (a company consisting of both Live Nation and MCD) to manage the Festival, Glastonbury Festival LTD has retained 60% of the overall share of ownership.
Micheal Eavis the owner and founder of the Glastonbury festival has retained the lead …show more content…

The operation manager has responsibility rating as gold and is the only role that is rated with this level, all other titles that hold a responsibility rating come with their own rating of silver or bronze. The Gold, Silver and Bronze ratings give a clear decision making process and each level reports to their superior rating e.g. Bronze report to Silver, Silver report to Gold.
The role of the operations management team includes authorising expenditure, it ensures there is sufficient resources available for all operations to comply with legislative and public entertainment conditions, the operations manager must attend inter agency meetings and lead the dialogue with the key outside authorities like Mendip District Council, Avon and Somerset Constabulary etc. they also chair Glastonbury festival management meetings creating a supportive working environment to maximise the functionality of

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