Didier Djobo
Ethical Leader Interview with Crystal Mason
Business Ethics
MAN3065/03788
Spring 2018
Rick Dunham
2/11/2018
Ethical Leader Interview Finding people that are truly ethical this day and age is not always easy. Many people believe they are ethical are far from it. Individual that do not see themselves as ethical really are without realizing it. I chose to interview an ethical leader who happened to be my boss. Her name is Crystal Mason and she is the logistics manager warehouse of Crowley Maritime Corporation in Jacksonville. The following paragraphs are answers to ethical questions given by Mrs. Mason Crystal.
What is your leadership background? I am a logistics warehouse manager for Crowley Maritime Corp that is
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How many people do you lead directly and indirectly?
Directly, I lead two other people. Indirectly, I lead 23 employees. (C. Mason, personal communication, February 6, 2018).
Do you have ethics present in your mind while interacting with others in the workplace? The words that I would use are “professionalism” and “responsibility.” I believe ethics is a component of professionalism. So in that sense, the answer would be yes. I try to model professionalism in the way I do my job and that is my expectation of those in my office (C. Mason, personal communication, February 6, 2018).
Do you practice business ethics when training subordinates? I tried to create an office model where professionalism is expected, but not micro-managed. It is about establishing a culture. Our office model/culture exists through our office mission statement, our office strategic map, and through modeling my own professional and ethical behavior (C. Mason, personal communication, February 6,
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What ingredients do you believe make a successful team in regards to performing in an exemplary ethical manner? It comes down to the components of “professionalism”, and whether I can detect the intangible qualities that contribute to professionalism. Can I detect that a person will use good judgement, will they be responsible, will they be accountable to other. At the end of the day, being part of a team means that you’re being personally accountable to others and others are personally accountable to you (C. Mason, personal communication, February 6, 2018).
What successful ethical ideas can you share to guide prospective or current leaders in developing solid and sound decisions with the goal of overall success within an organization? Establish a culture of professionalism, expect professionalism, but then let people have the freedom to be professional (C. Mason, personal communication, February 6, 2018).
Is having a sound code of ethics important in competitive environments? How do you present and verify if the code of ethics is being followed in your
Leaders who treat their employees with fairness, honesty, and provide frequent, accurate information are seen as more effective. According to Robbins and Judge (2014), “trust is a primary attribute associated with leadership and followers who trust a leader are confident their rights and interest will not be abused” (p.193). The old General Motor Corporation had eleven different CEO’s from 1923 until 2009 each with their own unique leadership style, which directed employees toward the organization goals. Unfortunately, many of the top level managers under the CEO’s had the tendency of filtering out information that did not match up with their pre-conceived notions about a particular issue and they lacked upward communication. One consumer goal of General Motors was to build trust in the company so people would be repeat customers, but building trust between employees and establishing an ethical culture was not a top priority of the organization. Goal directed leadership alone is important, but differs from a structure of leadership based on ethics. It is important to note, that effective leadership may not be the same as leadership founded on ethical principles. Business competence must exist, along with personal leadership accountability in ethical decisions. Within the General Motors organization, ethics and leadership did not interconnect; there were misalignment between the
To apply this system of moral values effectively, one must understand the structural levels at which ethical dilemmas occur, who is involved in the dilemmas, and how a particular decision will affect them. In addition, one must consider how to formulate possible courses of action. Failing in any of these three areas may lead to an ineffective decision, resulting in more pain than cure.” Ken Blanchard states, “Many leaders don’t operate ethically because they don’t understand leadership; these executives may have MBA’s from Ivey League schools or have attended leadership training; they may routinely read the best-selling management books, however, they don’t understand what it means to be a leader.” They don’t model a way of ethical behaviors.
Meeting the ethical challenges of leadership casting light or shadow is authored by Craig E. Johnson. This book takes an interdisciplinary approach to leadership and ethics. The first part of this book looks at the topic of the shadow side of leadership. This explores the abuse of power and privilege, mismanagement, and inconsistency in her leadership. Part two, looking inward examines the role of character development and the nature of evil, forgiveness, and spirituality. Part three looks at the ethical decision-making processes and provides theories and tactics. Part four looks at ways leaders can disseminate information in a variety of situations. The book teaches new terminology, key principles, decision-making formats, and important elements of ethical contexts.
Looking at the ideas behind what ethical and leadership mean you can easily find someone who exemplifies being ethical and one who exemplifies leadership. When choosing a ...
Currently, leadership is generally understood as a person with insight and wisdom of guidance, which expected to be efficient in management responsibilities like planning organizing, and monitoring performance (Kandola, 2004, p. 144). In addition, making ethical decision is important to individuals who value and take seriously institutional...
Visionary and ethical leadership are at the forefront of organizational success. The visionary leader can see where they want to be and blaze a trail to the finish line. Ethical leaders lead by knowing and doing what is right. The purpose of this essay is to showcase Andrew Carnegie’s visionary leadership while examining his struggle with ethical leadership. Andrew Carnegie was a Scottish immigrant who moved to New York in 1848 (Luke, n.d.). He worked his way up the ladder from a poor immigrant to a pivotal figure in history. This essay begins examining the visionary leadership characteristics of Carnegie. It showcases his vision, the path he took and the results of his dedication. Furthermore, several examples of Carnegies visionary leadership is tied into the SNCOA course fourteen curriculum. The next section focuses on Mr. Carnegies ethical leadership challenges. The section overviews the areas in which ethics were not considered. In addition, examples and comparisons of the absence are taken into account. The final section correlates the visionary leadership and lack of ethical leadership as it relates to my personal experience. Furthermore, this section reveals the impact and changes to my leadership style. We begin the essay with a look into Andrew Carnegie’s visionary leadership.
Mullane, Susan P. "Ethics and Leadership." Ethics and Leadership (2009): n. pag. Web. 17 June 2014.
Palmer, D. 2009. Business leadership: three levels of ethical analysis, Journal of Business Ethics. 88(3): 525-536.
Q. What does ethics mean to you, particularly organizational and professional
Ethics is a word that can be used loosely, so it’s important to understand the meaning of this question by first discussing what is meant by personal ethics or professional ethics.
Ethics deals with actions with adequate standard of attitudes, behavior that is pleasing to the people or organizations. Every job has a code of ethical conduct that is supposed to be is followed. It is very necessary to understand that ethical rules must apply and obey with basis of what is right and wrong which is written in the law. That is why there are professions that have organizations or associations which have the method of ethical conducts or standard.
Octech.edu (2013). (Orangeburg Calhoun Technical College). Professionalism in the workplace: Learn the basic traits and practices of successful professionals (TRiO Program Student Support Services). Retrieved in Dec. 3, 2013 from http://www.octech.edu/sites/www/Uploads/files/TRIO/Professionalism%20in%20the%20Workplace.pdf
“Ethical leaders within an organization cannot make every ethical decision by themselves” (Ferrell, 2015). In centralized management, the top people make all of the decisions. There are still however many opportunities for lower level employees to make unethical decisions. Management can promote ethical behavior at every level by being a good example and following its own code of conduct. The ethical environment should also be closely monitored. When someone makes a really great ethical decision, that person should be recognized. By rewarding good behavior, others will naturally want to receive these rewards as
Ethics in the workplace is a very important thing to have. Without a sense of ethicality in the workplace there are many things that could go wrong. You could even end up losing a job because of a lack of ethics, or other consequences could be felt due to a lack of caring or morality. The workplace is a place that you should show respect and dignity, and a deeper sense of ethics is very important in order to uphold these senses of morality. Workplace ethics, which include such things as behavior, integrity, commitment, teamwork, and other things, are important, if not required, in most workplaces and can help to improve performance and morale for workers and employers.
Ethical leadership organizational ethics and socially responsibility are inseparable (Johnson). Leadership is not a inherited gift or family heritage; it is not a degree from an ivy league graduate school. Becoming a leader is an intentional process of growth that must be lived out experientially (Mullane). Ethical leaders demonstrate three distinctive characteristics, knowledge, action and character. Leaders have to have the ability to say “yes” or even “no” to a never ending series of challenges. A leader needs to be able to define their values, character and leadership style. When accepting the role of leadership you become encumbered by ethical issues and concerns. .