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Experience in the hospitality industry
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Employer Openness Survey When contacting the manager in regards to setting up an interview, he portrayed himself as an open-minded and reasonable employer who stated that he has hired individuals with disabilities in the past. Hearing this news helped me formulate my decision to analyze Gateway Inn and the housekeeping position the company offers. What are your company’s strengths? The manager did not hesitate at all when responding to this question. He mentioned the company to be a clean product and a great value for the area. Gateway Inn is located on Sunrise Highway in Merrick. There are not too many other hotels in the area and Gateway carries out a 24-hour check-in policy, which makes it a convenient spot for guests. He also brings …show more content…
Usually, the consumers would first come in with a job coach and once the consumers have a full understanding of what duties need to be completed on a daily basis, they would start to work on their own. Gateway recently offered a permanent job for one of the interns, by creating a new position. The consumer had been interning for the maintenance department. “I was very impressed by the way he worked. He never requests breaks, he does everything accordingly. Even though we were already fully staffed, I still wanted him to permanently join our team. The only way to find room for him would be to create a new position. And because of that, he’s still working for us.” This is not the only time Gateway Inn has created new positions. A few months ago, the manager created a new position for the dining room in the lobby. Normally, one of the housekeepers would set up the breakfast table and brew coffee. Now, they have a Dining Room Attendant position. When the intern had to leave, the manager found the new position so successful that he is currently looking to fill that position again. With that being said, it is safe to say that the response to this question earns a rating of …show more content…
“I’m aware of co-workers getting together on their own time. But other than that, we don’t plan any social activities.” Considering that this is a closed response, it receives a scoring of 1. If a new hire or current employee asks for an accommodation who would you go to for technical assistance? The manager stated that he never experienced a new hire or current employee to ask for an accommodation. “If an employee ever did ask for one, I would probably ask our maintenance manager for his advice. He previously worked for a company where an accommodation was needed for an employee.” The manager could not think of any other sources to use. As a result, I rated a scoring of 3 for this question. How do you handle it when an employee returns to work after an illness or injury? The manager stated that it’s never been an issue when employees miss work due to an illness or injury. One of his employees recently returned from a 6-month absence because of an injury. “If they definitely plan to return from work, I would rather hold the job for them than to rehire and train someone new. If I have to, I’ll hire someone for the position temporarily until the old employee returns.” Considering that there is a formal approach to this matter, I rated the answer a scoring of
Hien Thach has been there before October 20, 2008. She began working at Nori Nori around August as a server in training. Even though she has prior experience as a server, she still has to go through the fundamental training for Nori Nori and at the same time assist new servers. Through exceptional performance and with the position of assignment manager open, Ms. Thach was offered the promotion in February 2009. From February to May Ms. Thach was in charge of supervising the servers, hostesses, and kitchen staff. Beside from overseeing the staff she is in charge of the daily routine and the smooth running of Nori Nori. Sadly, with the termination of the General Manager Kenny Ly, Ms. Thach was given the option of another promotion in May. With careful deliberation and careful assessment, Ms. Thach accepted the offer. For 6 months Ms. Thach has operated Nori Nori and has been handling the minor to major details.
A back up plan such as cross training other employees will be beneficial. When an employee is out for 12 weeks, it can slow down productivity and causes profit losses for the company due to lack of replacement. Here is an example of a negative impact of FMLA. There are 3 nurses in the ER that are pregnant. From day-to-day, there is a shortage of staff that occurs on the unit. The nurses that are pregnant will be on maternity leave at least 2 months apart. The best thing that management and HR should do is to hire at least 3 per-diem nurses to fill in. What you do not want to happen is the rest of the staff to become overwhelm because of staffing issues. A situation as such does not help the morale of the staff, and customer satisfaction will be at a higher
The first issue is two nurses failed to show up for work without calling. This issue will take about a week to resolve. The first step is to immediately ensure that their shifts for the day are covered. Then, I would review the attendance policy that is currently in place. I would verify that there is an attendance policy and ensure that it is being enforced. Following the policy review I would document the occurrence in the respective employee files. Lastly, I would set time to meet with the employees individually and go over the policy and the expectations.
First, the lodging facility needs to be able to have enough rooms and beds to accommodate her employees. That being said, her employees, depending on how they many they are, she could be able to book at least 2 people per room seeing as there are at least 200 people attending. Rooms should also have basic needs such as bathrooms/toilets, fridge, coffee, and a television for his guests.
47% of Marriott’s rooms are in North American Limited Service, 30% are classified as North American Full Service, and the remaining 23% of its rooms are in the international segment (Marriott, 2015). Recognizing that travelers have a range of budgetary and amenities needs, Marriott operates its properties under a variety of different brand names, 19 in total, each of which has its own “price and service points” (Marriott, 2015). Most of Marriott’s brands are at the high end of the market, which includes such widely recognized luxury brands as the Ritz-Carlton, JW Marriott, Renaissance Hotels, Bulgari Hotels, Marriott Executive Apartments, Marriott Vacation Club, Edition Hotels, Autograph Collection Hotels, Gaylord Hotels, and Marriott Hotels (Marriott, 2015). These properties often command nightly rental rates that can run several hundred dollars a night and offer a wide range of amenities well suited for both business and pleasure travelers. These properties are classified as “Full-Service.” Marriott also offers a range of “Limited-Service” brands that do not contain as many amenities and tend to be much cheaper than the Full-Service line. Examples of these properties include Courtyard, Residence Inn, SpringHill Suites, and Fairfield Inn & Suites (Marriott, 2015). Even though these properties are considered Limited-Service, they do offer considerably nicer accommodations and more amenities than other types of budget motels and hotels. In contrast to many of the other hotel brands, Marriott International does not operate any midscale, economy, or budget
The employer cited her mental condition and prolonged absence as the reason the dismissal. She decided to enlist the services of an attorney to get her employment benefits if not reinstatement to her job. However, since finishing her follow-up checkups, Dominic Ezeli, her doctor at the community hospital, says he has not heard from her.
Naturally you'd hope and expect the hospital to have enough resources to facilitate the return to health, or to prolong their lives,
If the health of employees can help or hinder a company, then why do companies still have sick days? With the “on the go” lifestyles, how can we not question the health of employees and their families. Today we have high stress jobs, rush hour traffic, and demanding schedules. Being healthy and fit is the way to conquer tomorrow.
Rousculp, M., Johnston, S., Palmer, L., Chu, B., Mahadevia, P. and Nichol, K., 2010. Attending work while sick: Implication of flexible sick leave policies. Journal of Occupational and Environmental Medicine, 52(10), pp.1009--1013.
Accommodation - puts measures in place that allow employees to request special consideration, up to the point of undue hardship to the company, to accommodate physical accessibility issues.
“A hotel defined as an “inn” has an obligation to accept bona fide travellers who appear able and willing to pay a reasonable sum for the services and facilities provided, and who are in a fit state to be received.”
These effects will most likely harm their daily health severely and could take its toll, with the exposure to asbestos, hazardous chemicals, stress, fatigue, extreme heat etc. The employee could develop diseases, such as forms of cancers, tumours, or physical injuries as such. Physical Injuries could include, cuts, bruises, sprains, etc. which require medical or first-aid attention. Injured employees, cannot work productively and will need time off work. Also, the family of the worker will also take the burden of financial costs associated with seeking medical attention and performing operations as such. These costs can further intensify when the injured family member cannot earn money due to their sickness, and where another family member may be forced to resign from their job in order to take care of the injured family member. Furthermore, hospital waiting times can also mean lost time for families being
Denis O’Sullivan’s Cultural Politics and Irish Education since the 1950’s (2006) makes the argument that early school leaving has traditionally been understood as a failure of the individual to succeed within mainstream schooling. This essay plans to outline and support O’Sullivan’s argument and also to show how the political and educational system in Ireland has created a criterion for success which guarantees a certain amount of failure.
If staff are absent from work they are not able to carry out the functions for which they have been employed. In many businesses, these functions have to be taken on by someone else - if not, the customer could suffer. Reducing absenteeism is an important feature of human resource management. The extent to which absenteeism affects businesses has been a topical feature. Not only does absenteeism cause problems, but employers are beginning to recognise the effects of 'presenteeism' - staying at work when you are ill or because you believe that in some way your 'presence' will help boost your promotion prospects.
The Hotel industry has become very important in the past years due to immense traveling and growth of international business. The Hotel industry not only plays an important role in the life of people but as well as the economy of the country. I spent an hour of my day relaxing in the lobby at the Fontainebleau resort in Miami, while on vacation with my family visiting from out of state. It was my first time staying at the resort so I was eager to check it out, after seeing such great reviews on Yelp and hearing great things from friends who have been there in the past. The employees working at the resort were very welcoming, professional and willing to go above and beyond to help their guests. The check-in process was very quick due to having