I am the patient, is an article that sends a very strong message. This article reminded me of the video we watched in Clinicals called “Empathy: Exploring Human Connection” that was made by the Cleveland Clinic. After reading this article, it made me think about how important it is to treat our patients with high quality care, but to also treat them as a human being. Although they are our patients, we have to keep in mind that they are also someone else’s father, a mother, daughter, sister, and hero. It is understandable that patient information should be confidential, but health care workers should also understand that they have to be aware of the nicknames that are used to label a patient. As a matter of fact, if a patient can hear healthcare …show more content…
Patients don’t know what it is like at home for their healthcare workers, and workers don’t know what is going through a patient’s life. With that being said, it relates to this article because it is important to keep in mind that everyone should be treated with respect. In the article, the patient also repetitively stressed how he/she is worried about being alone, how he/she is worried about the bills, and about the quality of care that is given to them. It made me feel as if our health care industry is focused more on being a profitable industry and quantity versus quality. There are a lot of places that have a high demand of patients, but low supply of health care workers and so their ratio is much more than they can handle. I think that this makes a huge impact in how patients in the healthcare industry are being taken care of. I feel that people may start out in this lifestyle thinking that they can provide quality care, and end up providing quantity services to meet the needs of every patient that they have. It makes me fear what it is like out there in the real …show more content…
First off, I would like to recommend a better patient to healthcare worker ratio. The patient stress the importance of healthcare workers spending quality time with the patients. I find that by improving the ratios so that the demand for help and the supply would be a good balance for healthcare workers to spend/give each patient the care that they need. This is also beneficial for the healthcare workers because they’ll get to know that patient more, they’ll have the chance to actually hear what the patient wants, and it’ll help prevent burnout. This is beneficial for the facility overall because having healthy workers would mean that they can provide better services to the patients. That would make the patients happy, and so that they would come back the next time. My second suggestion would be to teach the faculty the importance of being aware. It is critical to be aware, especially in the healthcare industry. Workers who are aware of cultural differences, who are aware of their surroundings as well as aware of how they say certain things to their patients can really save them from offending a patient. Being aware, will show the patients that the workers cares for them. Having awareness allows patients to be more open to the healthcare workers and make them more comfortable. When a patient is
“Hospitals today are growing into mighty edifices in brick, stone, glass and marble. Many of them maintain large staffs, they use the best equipment that science can devise, they utilize the most modern methods in devoting themselves to the noblest purpose of man, that of helping’s one’s stricken brother. But they do all this on a business basis, submitting invoices for services rendered.”
According to Arianna Huffington in the article “Empathy: What We Need Now”, during hardships and instability of society, empathy is needed to find solutions to those issues. Huffington writes about how empathy is needed in our country in order to produce a positive social change. She begins by giving an example of a movement that Martin Luther King created and how empathy was a part of this movement. King as well spoke of how empathy is the sign of living. To become involved in the situations of humanity in order to improve it, displays that empathy is the core of a human’s existence. After reading this article, I do agree with Huffington about how individuals need to fully understand and put themselves within the situation to fully comprehend the issue to solve.
Empathy is imperative to teach kids from a young age in order to help them recognize mental states, such as thoughts and emotions, in themselves and others. Vital lessons, such as walking in another’s shoes or looking at a situation in their perspective, apprehends the significance of the feelings of another. Our point of view must continuously be altered, recognizing the emotions and background of the individual. We must not focus all of our attention on our self-interest. In the excerpt, Empathy, written by Stephen Dunn, we analyze the process of determining the sentiment of someone.
In her paper emerging model of quality, June Larrabee discusses quality as a construct that includes beneficence, value, prudence and justice (Larrabee, 1996). She speaks of quality and value as integral issues that are intertwined with mutually beneficial outcomes. Her model investigates how the well-being of individuals are affected by perceptions of how services are delivered, along with the distribution of resources based on the decisions that are made (Larrabee, 1996). She speaks of the industrial model of quality and how the cornerstone ideas of that model (that the customer always knows what is best for themselves) does not fit the healthcare model (Larrabee, 1996). Larrabee introduces the concept that the patient va provider goal incongruence affects the provide (in this case the nurse) from being able to positively affect healthcare outcomes (Larrabee, 1996). The recent introduction of healthcare measures such as HCAHPS: Patients' Perspectives of Care Survey has encouraged the healthcare community to firmly espouse an industrial model of quality. HCAHPS is a survey where patients are asked questions related to their recent hospitalization that identifies satisfaction with case based solely on the individuals’ perception of the care given. This can lead to divergent goals among the healthcare team or which the patient is a member. Larrabee’s model of quality of care model
Health care professionals want to promote health and relieve human suffering. When people go to a hospital they are expecting to get the best care possible. Patients put their trust in the employees of any medical facility as they seeking help from you. Nurses like Justin is not giving the best care to his patients by forgetting to give medications and not following through on orders. When Justin forgets such things he is putting the patients’ health
The problem, as defined for my argument research paper, is that to cut costs, hospitals have been steadily increasing the number of patients nurses must care for. In many areas it's not uncommon for one nurse to have to assess, give medications to, and manage the care of as many as 12 patients. This puts tremendous strain on nurses. Many of the studies I have seen in my research indicate that a high ration of patients to nurses increases the rate of death or other poor outcomes for patients. It also leads to increased nurse burnout and higher turnover, though at this point I believe my paper will focus on patient outcomes.
In the case of nurse staffing, the more nurses there are the better outcome of patient safety. When there enough staff to handle the number of patients, there is a better quality of care that can be provided. The nurses would be able to focus on the patients, monitor the conditions closely, performs assessments as they should, and administer medications on time. There will be a reduction in errors, patient complications, mortality, nurse fatigue and nurse burnout (Curtan, 2016). While improving patient satisfaction and nurse job satisfaction. This allows the principle of non-maleficence, do no harm, to be carried out correctly. A study mentioned in Scientific America showed that after California passed a law in 2014 to regulate hospital staffing and set a minimum of nurse to patient ratios, there was an improvement in patient care. Including lower rates of post-surgery infection, falls and other micro emergencies in hospitals (Jacobson,
Mona Counts works in the village of Mt. Morris, Pennsylvania. It is a medically underserved area and a HPSA (health professional shortage area). The town has an extremely poor economic base and majority of Mona’s patient population are poverty level. Mona is not worried about the money and will tell a patient to come in for a check up, regardless of whether or not they have health care. One patient said, “she is old-fashioned, she talks to you and tells you what you nee...
In today’s society with the blogs, the gossip sites and the other forms of social media, confidentiality is a thing of the past. However, for, physicians and other health professionals, they are held to a higher standard to maintain a level of ethics and confidentiality for their patients. Confidentiality is a major duty for a health professional, but is there ever a time to where it is okay to tell what a patient says in confident? What if the patient is a minor, or a senior citizen or someone who is mentally challenged? What if a patient is being abused or wants to commit suicide? Does it matter if it is a nurse, or a dentist, or a psychologist or is all medical professional held to the same moral standard? What roles does a consent form or Health Insurance Portability and Accountability Act plays in the medical world in being confidentiality? I would like to explore Confidentiality and the moral effects it has on the health profession.
Hospitality is a major part of working a hospital. I feel we need to generous and friendly to everyone that we come in contact with. This includes the patients, their families, and fellow co-workers. Those that end up in the hospital are usually there because there is something wrong with them that renders them incapable of taking care of themselves. Our job is to not only to treat them but to take care of them as though they are our own family. We need to be generous and tend to their needs whether they be medical, spiritual, emotional, or physical within reason. We want the patients to take care of themselves as much as possible in order to maintain their independence and dignity. Being friendly to the patients and family will help them to relax. Being in the hospital as a patient or the family of the patient is very stress inducing and they need us to be an advocate for them and try to help them to keep a level head. In some cases, we are all the patients have and we need to make sure that we have a “friendship” with
...ctors? Besides, if a hospital works like this , doctors should equip with medical ethics such as, doctor should equip with autonomy of the individual, professional justice ,beneficence to everyone and non maleficent. Otherwise, it loss of meaning of this jobs. It is believed that most of the healthcare staff are enthusiastic. However, there are so many annoying social activities staff should attend but that is not include in their working scope.(醫者心) Therefore, even healthcare staff full of conscientious however it scattered the attention or energy by the social activities. Thus the quality of health care gradually decrease.(irrational non humanized)
It is not okay to discuss clinical information in public areas even if a patient's name is not used. This can raise doubts among patients and visitors about our respect for their privacy" (personal communication, Massachusetts General Hospital, Privacy and Confidentiality Committee, 2004).
...staff would not be required to put in the overtime to compensate for the lack of workers. Patients would no longer have to suffer the neglect of the staff because he or she was too busy. Making sure the patient gets the best quality care reduces the time spent for recovery. Reducing the time spent for recovery increases the organization’s finances. Providing a safe facility also reduces the expenses on the private hospital’s budget. Ensuring a patient is safe can reduce potential use of ongoing treatment and services. Hiring the appropriate nursing staff needed can save the organization money. Instead of cutting back on staff, more staff needs to be hired to fulfil the needs of the patient. In the economy today, private hospitals need to focus on the overall long term effects of each action opposed to quick reactions resulting in financial strain for the facility.
Patient’s safety will be compromised because increase of patient to nurse ratio will lead to mistakes in delivering quality care. In 2007, the Agency for Healthcare Research and Quality (AHRQ) conducted a metanalysis and found that “shortage of registered nurses, in combination with increased workload, poses a potential threat to the quality of care… increases in registered nurse staffing was associated with a reduction in hospital-related mortality and failure to rescue as well as reduced length of stay.” Intense workload, stress, and dissatisfaction in one’s profession can lead to health problems. Researchers found that maintaining and improving a healthy work environment will facilitate safety, quality healthcare and promote a desirable professional avenue.
As health care providers, nurses strive to instill confidence in their patients and their loved ones. A nurse is respectful to their colleagues as well as their patients. Nurses promote patients’ independence, patients can be confident in the knowledge that a nurse will do what is best for them, respecting their privacy and dignity. This means that a nurse does not share the patient information for personal reasons nor does the nurse get involved in a patients personal relationship if it is not medically relevant (NCSBN, 2011).