Effects Of Workplace Aggression And Violence

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Workplace aggression and violence is an issue that has been receiving more attention in the media recently. According to Neuman and Baron (1998), workplace violence is behaviours of workplace aggression involving physical assaults of harming others at work. In the healthcare industry, statements have indicated that healthcare providers have faced the highest number of Type 2 violence in which the perpetrators are patients and visitors who directed physical violence against workers (Phillips, 2016). It has become a growing problem in the healthcare industry for healthcare providers such as nurses to worries about their safety at work according to Cipirano, the 35th president of American Nurses Association (2015, Sept 4). In hope to ensure healthcare …show more content…

According to the issue by FBI, healthcare workers in the U.S. have the highest number of physical violence directed at them among other occupations (FBI Academy, 2003). Base on the guidelines of the Occupational Safety and Health Administation (OSHA), a shockingly high percentage reported 70-74% of approximately 24,000 workplace assaults annually between the year of 2011 and 2013 were directed at workers in healthcare and social service settings, with 10-11% of workplace injuries involving in healthcare workers taking days away from work. (OSHA, 2015) Moreover, data from U.S. Bureau of Labor Statistics (BLS) show that healthcare worker are 3-4 times more likely to requires days off due work injuries resulted from violence than employees in other sectors; while the OSHA guideline estimated healthcare workers having a 20% higher rate of facing work violence than other workers between year of 1993-2009 (OSHA, 2015 & BLS,2014). In study by Schat and Kelloway (2000), they proposed outcomes of violence influences fear, emotional and somatic wellbeing of the worker. These reported results and statistics are the wake-up calls to hospital and organizations, that they should stop ignoring the existed prevalence of work violence and its negative …show more content…

In the review by Wassell (2009), it was stated that strategy of patient management on their violent and aggressive behaviours was found to be associated with decreased Type 2 violence in healthcare settings, as well as other effective interventions including installation of security system such as cameras, metal detectors and security personal. Also, policy components addresses ‘zero tolerance’ for violence and included published lists of types of prohibited violent behaviours were found to significantly reduced the risk of violence by one half (Wassell,

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