Eclinicalworks: Assignment Analysis

Hope everyone is doing well in their respective work field and just a note,fall officially begins this Wednesday.For this week assignment I have chosen eClinicalWorks, which is cloud-based EHRs for solo,small,and large practice physicians. It is a fastest-growing private company based in Westborough,MA and in the past five years ten of their customers have received HIMSS Davies Awards for successful implementation of EHRs by using eClinicalWorks. I decided to move forward with eClinicalWorks because while googling the companies website, I came across a recent article about eClinicalWorks P2POpen network through which interoperability is achieved. Interoperability enables sharing and exchanging of patient records between different providers

using different systems and software application.
Interoperability of EHR assist clinicians in making fact-based decisions that result in reduce medical errors,reduce redundant tests, and improve care coordination.

All eClinicalWorks features and product demonstration video are available on Group One health source website(http://www.grouponehealthsource.com/eclinicalworks-videos/).Based on the findings from these videos and goggling through the company website,this is how eClinicalWorks EHRs fulfills the eight core functionality.

1.Health information and data:eClinicalWorks accommodates to how the providers like to work and thus many features can be configured per provider needs.Documentation can be completed using available templates or by creating patient specific templates.Also enables immediate access to patient records whether in-house or remotely.
2.Result management:Using eClinicalWorks PatientHub, provider can easily search for patient specific lab reports, X-ray,allergies,referrals, consult notes, and much more.Also if patient is web enabled then information can be easily pushed into Patient Portal from PatientHub, as a result patient can access and view their own lab reports and personal

history.
3.Order management:eClinicalWorks PatientHub has feature known as share which allows provider to send consult notes and referrals electronically.

The company also offers ePrescribe incorporating Surescripts-RxHub which allows provider to customize pharmacy list by selecting from a drop down list, easily print out drug interaction for patient, and access to patient’s external Rx history.All providers on the Surescripts who have previously prescribed medication to specific patient will appear in patient’s external Rx-history. eClinicalWorks include Medispan Rx dictionary which enables alphabetical search for medication , displays most common doses prescribed for a specific medication, and enables to make changes to drug dosage as per patient needs.
4.Decision support:eClinicalWorks has partnered with Zynx Health to fully integrate library of order sets into their EHRs, this order sets are preferred treatment plans for a given diagnosis that providers can use to treat patient.The company also offers eClinicalSense considered as artificial intelligence system which helps provider store and retrieve past given treatment plan for a specific

diagnosis.
5.Electronic communication and connectivity:eClinicalMobile allows provider to access patient information from any smart phone,send messages,write prescriptions and access to schedules. eClinicalMessenger allows providers to send reminders, lab/imaging procedure notifications either in a batch or individually to patients.
6.Patient support:eClinicalWorks Patient Portal gives patient access to view their own PHR, lab/imaging results,schedule appointments,request prescription refills and much more. Patients can also communicate securely with their physicians over the internet. Physicians can send patient education materials directly to the patient and also send reminders to the patient.
7.Administrative processing and reporting:eClinicalWorks do offer integration of PM into EHRs which enables robust patient scheduling, electronic eligibility checks, able to pull data directly from the clinical note, internal messaging feature, and business intelligence reporting. One feature that really got my attention is claim scrubber which automatically audit insurance claims and make sure that patient data enter is in correct format, thus reduce mistakes and expedite insurance claims.
8.Reporting and population health:According to eClinicalWorks website, CCMR is the most used population health solution however do not have information about the application secondary to access not granted for the demo.

eClinicalWorks provide 24/7 support via customer portal,webinars and phone support.Not only that but also provide free data conversion support when provider decide to transition from existing EHRs to eClinicalWorks EHRs. In addition, company also offers role-based securities, clinical decision support system, scanning and faxing software and many more at no extra cost. After extensive search on eClinicalWorks,I have reached a conclusion that company is dedicated to build products that are ease to use, innovative and helps both providers and patients to improve communication and continuity of care,thus results in improved quality of care and reduce cost of care.