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Literature review on effect of diversity at work place
Implications of workforce diversity
Workforce diversity literature review
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When considering the sheer amount of people in the world, it’s fair to say that meeting different people with different thoughts, ideologies, and experiences is basically inevitable. As such, I too have met my fair share of different people, despite being shy and introverted, however the people that had the most impact on me came from my first workplace. The people who I met at my workplace where people whose different experiences in the same workplace helped me start enjoying working for Whataburger. As soon as I turned 16 I knew I had to get a job, I didn’t want keep relying on my mother for money, but I was still surprised when I got an interview with Whataburger only two weeks into my job hunt. Throughout my orientation into the job I became …show more content…
steadily sucked into the Whataburger Family propaganda, which promoted teamwork and a familial bond with the company.
However, when I started I immediately got moved from my position of choice, the grill, to the back in order to prepare produce. On my first day I stayed from 5 to almost 1 o’ clock preparing the perfect salads for my strict manager, I wasn’t feeling the Whata-love. Thinking about how I was going to have to spend the next two years precisely cutting produce until late at night, I quickly lost my enthusiasm. To add to my un-enthusiasm I was only one out maybe 3 new hires that month, meaning I was the only new hire in a group of long time employees. Despite setbacks I still held a hope in my heart that I could foster some form of friendship with my new coworkers, such as the ones you see on TV. However, all my coworkers seemed jaded and hardened from years in the fast food business, none of them had the passion that I had at the start. They only spoke to each other and were older than me, which meant that I with my lack of social skills could not bring myself to trouble them with chit-chat. By the second month I was almost ready to hold a funeral for my Whataburger-brand Pride, Care, and Love, but luckily that was also the
month that the drive-thru cashier decided to pick on the new hire. The cashier didn’t like drive-thru because he felt it was boring so he took to bothering me, however soon we became the best of friends. One friend was all it took to get my foot in the door in terms of coworker friendship, and soon I won a new friend with my perfect recital of the Whataburger mission statement. One friend turned into two friends, which soon became the entire evening shift, I had broken into the same world as my coworkers. My Whataburger Soul was burning with care and love for my coworkers, and soon the boring produce guy job became the fun, challenging Quality Control position (Quality Control Team member was my full title). With pride, care, and love in my job and a burning Whata-passion, my coworkers jokingly told me that I should become a Team Leader (Assistant Manager) and accidently started me on my 8 month long journey for a promotion. I started loving my job all of sudden, and working with all these people made me yearn for a managerial promotion so that I too could lead a team of coworkers. At the beginning of my first job I had a lot of hope for new friendships, which soon faded as I was confronted with a position I didn’t want and grizzled coworkers. However, in the end after making one friend, my friend counter grew exponentially. Thus, my Whataburger brand hope and passion was gloriously revived and I now care a lot for my job thanks to the coworkers who didn’t share my passion for my job.
This summer I had the honor of traveling the United States with eighty-one strangers through a program called, Teens Westward Bound. This was the hardest and most rewarding hurdle I have ever overcome. As a habitually shy person the only words I could use to describe myself are introverted, cautious, and modest. I have maintained the same group of friends since elementary school and I saw no problem
Growing up all my friends had perfect jobs for teenagers. As a teenager, I spent a lot of time applying for jobs and searching for places to work because money didn’t come easy and I wanted to be in control of my own money. But I could never score a job. I applied to at least 100 jobs at least twice and I still couldn’t get an opportunity.
My background in the fast food industry starts with my first real job. I began working at Wendy’s when I was sixteen years old. I kept to myself for nearly a year. I was working for one thing, and that was to satisfy the customers. After exactly three years, the choice to move on and change was a hard decision to make, my hours were steady, and the managers were pushing me to move up in the chain of power and become a shift manager.
I got my first job working at Panera Bread on South Beach as a cashier at the age of seventeen. It wasn’t until I transferred to the North Miami Café where I began to feel what it was like to work and have a job. I will never forget the words of my co-worker, Dan, when my manager mentioned that I was transferring to another café. “Oh, yea you’re going to have a rude awakening over there.” At first, I brushed off his comment, but as I began to go in depth about what he said, I began to realize what he said was true! We all knew that that particular café was always busy. Unlike our café, with construction being done at the time and our location, our café’s pace was calm compared to the North Miami café. We had nothing on them! As a result, it was true. My first day at my new café was staggering. I had to take a huge order, the line was to the door, and it was only 10:30 A.M. which left me with seven more hours until I was able to clock out.
As companies are becoming more and more diverse it’s becoming more and more important for companies to understand and manage it. The people of different background, races, religion creates diverse workforce. There is an importance of having diverse workforce to provide better performance. There are perspectives of managing the diverse workforce, which require organization leaders and managers of being responsible of attaining better diverse workforce.
Living in a country where it was founded by immigrants, diversity is everywhere you go especially in the workplace. There are many types of diversity; ethnicity, gender, religion and age just to name a few. Working in a diverse organization it can give you a taste of the real world, and what you will deal with wherever you go. There is so much diversity in the world today so it is a benefit to experience it in the workplace as well. You are given the chance to learn so many things from different cultures, why wouldn't you want to work in a diverse organization?
Companies such as Buzztronics are leading the way in the global economy because of their dedication to diversity in the workplace. In order to build a diverse and successful workforce, a business needs to recruit, train, and retain capable and talented minorities.
Companies in the 21st century are facing fierce competition, economic and global challengers. In the midst of challengers organisations should have distinctive competences to resist it. Survival depends on the maintenance of market share by having a good image, cost leadership, sound technical or service superioty, committed employees and speed of market. Organisations success depends on how well the use of resource are utilised in achieving the core competences. Human assets are becoming the most important resource because of the rapid growth in the service sector. Human resources hold valuable knowledge and information, which sets them a part as the source in creating intellectual capital that sets a firm a part from its competitors (Kamoche, 2001) The most important resource for successful organisation is its human resources therefore firms cannot treat human assets as commodities. To create value, management should try to find ways to utilise employees efficiently. The importance of human resource management to align with the business strategy is fundamental to the firm’s achievement of competitive advantage. As Bratton and Gold (1999: 08) describes human assets have the characteristic of creating value to the firm, be unique, difficult to imitate and substituted. In the past decade diversity has been the forerunner in the argument of human resource management. Workplace diversity is about acknowledging differences adopting to work practices to create an inclusive environment in which our diverse skills, perspectives and backgrounds are valued (Nicholas, 2000:14). This article will examine the benefits and the issues the firms would have in capturing diversity. The article will also concentrate on the central issue of the importance of integrating the human resource strategy with business strategy. Finally the article would conclude the problems faced by the HR managers in implementing practices and policies.
Diversity is part of change. The nature of a business and the business industry is full of changes and every one – including the client and the providers must keep in step with change for it to occur and deliver new horizons and opportunities.
Workforce diversity can be define as a person that work in a firm that come from different nationality. Not only different nationality but from different background, different age, racial and also a person that came from different gender (http://www.slideshare.net/kumudu737sjp/workforce-diversity). In other word, a company or an organization are becoming more heterogeneous mix of people in term of gender, age, ethnicity and sexual orientation (Naik, 2012). When we talk about workforce diversity, there will be threats and opportunity to a firm. Surely the workforce diversity can give a lot of opportunities or benefits to a firms. The opportunity that this diversity can give to a firm are increase the firm creativity, increase their productivity, attracting new customer and can develop a language skills between the employees of the company.
That summer after school I just wanted to find a job and start making some money. Going to college for anther four year was something I thought I could not handle. I final got a job at UPS unloading trucks. At first I thought how hard could it be? But every day I would come home exhausted from working in the heat. And then when I got tiny pay check, it hit me. From then on I decided that manual labor was something that I could not do the rest of my life and I could definitely not support a family on that income. A job behind a desk in the air conditioning was what I wanted.
Back in the 1950’s, men and women had a defined place in society, the wives stayed at home, taking care of the household and kids while the husband was the breadwinner and provider of the essentials. But however, the 1950’s isn’t the only place where stereotypes have stopped women from being equal to men. Even in present day, female workers still only make 75 percent of what their male counterparts do. In order to reduce stereotyping in workplaces, gender diversity policies should be implemented because they have proven beneficial to business.
I was only seventeen when I started working. I lived in a very small city that I downtown area full of different stores. During the summer times, most of the stores downtown would post job listings looking for young individuals who wanted to work during the summer season. I decided that I wanted to gain some work experience and decided to apply in one of the stores. The store I worked in was called Kid City; it was a clothing store for children. I enjoyed the job I had in the beginning; all I did was open up boxes and placed the clothes in the racks so the store associates could hang them up on the store racks. I enjoyed the job because I did not have to deal with the customers that came into the store. However, I was then moved to the front of the store to
Diversity is difference. Workplace or workforce diversity refers to a set of employees with different culture, ethnics, gender, religion and different physical abilities. According to Esty, Griffin, and Hirsch (1995) diversity is the differences in Gender, religion, class, ethnicity, age, physical ability, race, sexual orientation, social status, and family situations among the members of a workplace and are the most critical measures that differentiates employees in a workplace. With globalization happening, people from all over the world with different backgrounds, ethnics, cultures and beliefs interact with each other in the modern day workplace (Babalola and Marques 2013, p. 435). In a diverse workplace, the workforce is inclusive of a
Around the age of 15 I got my first job. I worked at a local deli/restaurant. I didn’t necessarily enjoy the job. The deli was always packed so I had to work hard and would usually go home relax. What made it much worse was that my boss was demanding and didn’t seem to care for me – at least that’s the way it seemed. I soon learned that