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Strength and weakness of nonverbal communication
Importance of effective listening in the workplace
Strength and weakness of nonverbal communication
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Nonverbal Communication and Listening Skills Some may ask what nonverbal communication is. Some may ask why we need listening skills. Nonverbal communication and listening skills are an significant component of communication. We use nonverbal communication to influence others actions. We use listening skills to guarantee that we see each other’s views and minds. As much we learn to decipher nonverbal cues we also require to listen to others in order to be able to find out what others may be attempting to enjoin us. The most common definition found in undergraduate textbooks is that nonverbal communication comprises all behaviors that are not words. (Guerrero, Floyd, pg. 4) Nonverbal communication is highly meta-communicative. We routinely …show more content…
Listening is one important ingredient to success in personal and professional life. Those who master the art of listening will at the very least be regarded positively. (Purdy, Borisoff, pg. 3) We use listening skills in personal life to understand how our family and friends may feel. We practice listening skills in professional life in meetings at work, or listening to the doc when you may be sick or tending to a sick kid. Listening skills are important to ensure that we are understanding how others feel or how to do our jobs more effectively. Not only is listening a valuable skill, it is also conducive to good health. Studies have shown that when we talk our blood pressure goes up; when we listen it goes down (Lynch, 1985, p. 160, Purdy, Borisoff, pg. 3); by these studies, it may be important to understand while at appointments where you may already be nervous. However, listening is not automatic, it requires our full and conscious attention. (Purdy, Borisoff, pg. 7) Ethics are about decision-making and behavior—what is the proper thing to do in any situation. What we should do involves action; and listening, as much as any aspect of communication, is action. As an action, listening (or not listening) has real consequences for people and messages. (Purdy, Borisoff, pg. 14) Listening skills show how to learn certain aspects of our everyday life. We also use listening skills in school as a young child.
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
Nonverbal communication is rich in meaning. Everyone communicates through nonverbal gestures and motions. I realized that you can decipher a lot from an individual or individuals by just paying close attention to what they do, and that words are not really necessary. Watching two people interacting, I figured that they are really close by their space communication, eye language, and body movements.
In fact, it’s not easy to define non-verbal communication, because “experts disagree about whether count unintended action as nonverbal communication.” (http://maine.maine.edu/~zubrick/tren5.html, 28/4/2005) Non-verbal communication is deceptively important in how we express ourselves , and it plays a huge part in child’s development into
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
.... Through the evaluation of reactions from both myself and others, I have realized the significant impact the misuse of a particular listening style may have. These effects reach beyond social and professional environments, and in some cases may produce unintended negative effects with family. I had not realized that the two listening styles I use most commonly could be so incredibly polarized when it comes to employing critical listening. As a result, I have devised appropriate steps which I feel will assist in creating a more balanced conversational environment and improve my overall effectiveness in communication. I was surprised to discover that my listening styles are not always conducive to the environment in which I am listening; however, I am consequently compelled to take the steps necessary to achieve higher-quality communication in every aspect of life.
Burgoon, J. K. Buller, D. B. and Woodall W. G. (1989). Nonverbal Communication: The Unspoken Dialogue. New York: Harper & Row.
Richmond, V & McCroskey, J 2011. Nonverbal Behavior in Interpersonal Relations. 7th ed. Allyn & Bacon.
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Non-verbal communication decodes messages using body language and facial expressions. Therefore, non-verbal communication is a type of language as its own that can be used universally. This includes, touching behavior, proximity, eye contact, gestures and many more. Furthermore, non-verbal communication can be misinterpreted as well because people from other countries has different ways of interpreting gesture...
Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another.
“Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on” ("The Importance of Listening"). This paper will discuss how poor listening skills adversely affect interpersonal relationships. Variable listening skills will be examined through different characteristics, real-life scenarios and the improvements that could be made with tips.
Effectively listening not only helps me to understand others but has allowed me to give appropriate feedback when needed. To listen is critical because there are certain instructions a supervisor may be delivering verbally and to be a good employee to understand what is being said helps improve performance as a worker. Effective listening in the work place has also allowed me to learn how to maintain eye contact while speaking to the employer or a co-worker. In all aspects eye contact is a way to show the speaker that my attention is focused on what he or she is saying and having an understanding of the context. According Joseph A. DeVito 2012), listening effectively requires the skills to be understood and communicate effectively. We can only foster aid to others only if we apply ourselves to effective
Since hearing and listening appear to be firmly related, it is imperative to comprehend the contrast amongst listening and hearing. Listening and hearing are the two sorts of sense that are handled by the cerebrum through the ear. It is the best correspondence between each other, hearing is as of now an ability we are conceived with, aside from on the off chance that you are hard of hearing or quiet or when you are a hearing-disabled person. Hearing originates from the word hear while listening is made from the word tune in. The primary distinction amongst listening and hearing can be placed along these lines. Hearing does not require our goal, but rather to listen we need an expectation of hearing the sounds.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
I learned a lot about Human Communication in this class when I read the chapter about Nonverbal Communication. Nonverbal Communication is the process of using messages that are not words to generate meaning. I learned that it happens every day. I also learned that is very hard to read or understand depending on the person you are speaking to or with. Verbal and Nonverbal codes work in conjunction with each other. The words we speak or say are used in conjunction six different ways: to repeat, to emphasize, to complement, to contradict, to substitute, and to regulate. I never knew until reading this chapter that we do these things all most every time we communicate. These are things I took for granted until now. I now know that I will pay