The failure of the Denver International Airport Baggage Handling System was examined in close detail. Despite the airport being highly anticipated, the way the building of the airport was carried out brought on a cascade of problems starting even during the design phase. The City of Denver was trying to build out an airport of considerable size and scale to accommodate their growing population of citizens and businesses since their currently running airports had antiquated systems, and had too poor of a design to handle the traffic it got. The disorganization, poor communication, and other things demonstrated that City of Denver was ill prepared for trying to take on a complex project (while building their airport) that hasn’t been done before …show more content…
557). Chief Airport Engineer, Slinger, was the chief negotiator and promoter on BAE’s behalf for the baggage system but he had died in 1992 just as the head of the DIA had left the project (p. 558). These events made it extremely difficult for BAE to continue to do it’s work uninterrupted or to gain access to the areas and equipment needed. In fact, there was not even reasonable access provided to the BAE workers. There were many times when the other construction workers blocked entrances to the sites where the BAE workers had to work, other times construction workers would displace the BAE workers by billing and creating clouds of rubble dust inhibiting the installation of the baggage system, and some other times where site conditions became too dangerous to work in for installation of the system. This caused Di Fonso to plead with the city to make it so they could go on with their work unrestricted and uninterrupted otherwise they won’t be able to do their work as agreed on. Access was impaired even before Slinger’s death when BAE workers had to get the permission of area managers whenever the implementation of the luggage system crossed into their area (p. …show more content…
While that would require legal actions that could cost millions, it would at least preserve their reputation and dignity. They could have a chance at winning the case provided they have gathered enough examples of circumstances and situations that impaired their ability at executing their end of the contract (building the functional system). A strong playing card DiFonso could’ve used against the mayor was the city’s violation of the contract. BAE had signed on with the promise that they were to be allowed unrestricted access and/or be uninterrupted but yet they weren’t (p. 557, p. 559). While the legal action against the City of Denver and Mayor Webb would cripple those parties, BAE would’ve been able to cover themselves and would’ve walked away from a disaster that they weren’t mainly responsible
Had they been able to do so, Chili’s, the principal in the agency relationship, would have been responsible for the tortious conduct of the patron, the agent. (Cheeseman, p.503) The tort remedies that would have been recoverable from Chili’s might have included “medical expenses; lost wages; pain and suffering; emotional distress; and, in some cases, punitive damages.” (Cheeseman, p.503)
Typical users of airfreight were producers of time-sensitive, high priced, finished goods such as valuable architecture and confidential documents. But in 1976, a spring survey shows that only 24% customers used both Courier Pak and Priority One services while less than 1% of them used only Courier Pak. Moreover, the cap...
This report calling for constructing an on-site childcare facility for employees of BWI Airport is workable and could be fully implemented by September 1. This report discusses the plan’s background, benefits, problems, costs, and time frame. Specifically, the report seeks answers to these questions:
Conspiracy theories accuse others of a cover up by secret planning. They may be based on a hunch or even backed by evidence. To the curious mind, they bring about unanswered questions that have attracted the attention of many people throughout history. Among some of the more popular theories are the assassination of President John F. Kennedy; the death of Princess Diana; alien encounters in Roswell, New Mexico; and the idea that Elvis may still be alive. Perhaps the most intriguing theory, because of our neighboring location, is the underground bunker and seemingly strange characteristics at the Denver airport.
There is no doubt that an elaborate underground base exist below the Denver International Airport. What actually is going on down below in this base however is a mystery. When taking a closer look at this airfield it is evident that something weird is going on. “While the most extreme claim maintains that a massive underground facility exists below the airport where an alien race of reptilian humanoids feeds on missing children while awaiting the date of government-sponsored rapture” (Maher 4). This extreme claim just shows what the human mind can conceive when coincidence and the unknown meet. The research is done, is there a conspiracy or is it just being blown out of proportion.
9/11 was one of the United States biggest disasters. Killing nearly 3,000 people including the 19 hijackers that hijacked the planes that crashed in to the two world trade center towers. Many things could have been done differently on the day of September 11, 2001, that could have saved many lives, including the lives of many fire fighters, NYPD officers, and thousands of civilians. The biggest thing that could have been done to stop the attacks is if airport security was much more advanced and more careful with who got on the planes and what they had on them.
WestJet is the second-largest carrier in Canada, which mainly focuses on economic airlines. In decades past, WestJet expanded its destination network form all western Canadian cities to international scope. During this development period, IT played a important role. For example, electronic ticket is used in the airline reservation system. However, some IT-related issues also hinders the company’s development.
Challenged by an old, obsolete airport, the city of Denver decided on not only doing an expansion but ultimately building a fully dedicated facility in an entirely new location. Twice the size of Manhattan, the airport was to be the largest in the United States and was specially designed to handle concentrated hubbing traffic (Montealgre et al, 1996, p.4). The master plan encompassed a fast tracked build-design scheme that called for utmost operational efficiency which would consequently attract large airlines to choose DIA as their main Southwestern hub (Nice, n.d.). Dominance of the DIA would fuel an economic boom in Denver, but for this to take place—a fast passenger turnover would be required, leading to the perception that they had to implement an airport-wide automated baggage handling system in spite of the known risks. This critical piece of the airport wou...
Airport planning, once carried out utilizing a single future forecast, failed to account for the complexity and uncertainty of the aviation industry. Today, it is widely assumed airport success can only be met through the utilization of a flexible, integrated planning approach that sees forecasts as incorrect.
The construction site was in a downtown area of a large southeastern city, criss-crossed with city streets, utilities, and immediately adjacent to mid-rise and high rise buildings. Nearly all of the work was required to be constructed within temporary piling structures to limit settlement of adjacent structures. The construction contract called for seven phase releases of work areas and nine completion milestones, each milestone has its own liquidated damages penalty. The construction contract was valued at $10 million, and the duration was 545 calendar days. Following the completion of the work, the contractor filed a claim for $5.5 million and 1.1 million in interest. The authority subsequently denied the claim and the contractor, in accordance with the contract, filed an arbitration demand with the American Arbitration Association. Following the contractor’s issuance of the demand letter, the parties agreed to resolve the dispute through negotiation” (Ray,
David Neelman realized his vision of creating an airlines company that is focused on customer service by starting JetBlue. During the startup phase or entrepreneurial stage, typically most of the companies go through the activities of marketing the service and /or product. But Neelman, perceptive of the industry needs, went about raising enough capital before starting JetBlue, as airlines industry is a capital intensive industry. His entrepreneurial style and previous experience enabled him to identify the core value of the service “To improve the passenger experience at a low cost” that he wanted JetBlue to provide. Neelman wanted to utilize technology to bring better customer experience at a low cost. Some of the technological activities that JetBlue planned include state-of-the-art revenue management system, paperless tickets etc. His in-depth experience enabled him to identify the external factors that would affect the business such as simple check-in and boarding process, hassle free ticketing procedures etc. This emphasized his knowledge of adapting to the ever changing customer needs. Neelman instilled the culture of...
Airports can be considered as important national resources of most countries in the world. The main responsibility of an airport is in transportation of people and goods and in internal and global business. They are where the nation’s aviation system connects with other modes of transportation and where state responsibility for managing and regulating air traffic operations intersects with the role of governments that own and operate most airports. However, most major airports are owned and operated by the private sectors. This is due to several reasons such as to improve efficiency and economic performance, be more competitive as well as to maximize the community’s return from the airport assets in which public enterprise found out to be less efficient in term of its production and management.
The competitive advantage of an airport depends on five core factors, namely the Spatial, Facility, Demand, Service and Managerial factor. The Spatial factor refers to the level of regional development surrounding and around the airport, for example, an international trade zones, convention centres, and other facilities. Facility factors are the level of facilities and the airport’s ability to expand and increased its facilities. Demand factor refers to the level of origin-destination demand and that of transit and transfer traffic volumes for hub-and-spoke network. Service factor refers to the...
As Sassen (40) defined, networks and circus are elementary of global cities, having a well–connected airport is thus critical for linkage of a city with the world as it allows intensive flows of information, people and products. Hong Kong has developed itself into an international aviation hub the holds leading position in both passenger and cargo terms. According to the Airports Council International (), HKIA ranked as number 10 and 1 as the world’s busiest airport by passenger and cargo traffic respectively. We should, of course, be proud of having such an outstanding airport as foundation of our economic success. However, other Asian cities have caught up in challenging Hong Kong’s leadership for their increasing passengers and cargo flows and expansion plan to increase capacity. To what extent the third runway, as suggested by the Airport Authority Hong Kong (AAHK), can help Hong Kong withstand such a fierce competition?
Airports are vast facilities covering many acres of land where passenger beginning the flight portions of their travels. The first flight by the Wright brothers in Kitty Hawk, NC in 1903 only required a runway. As the technology of flight advanced to offer passenger service, there was soon a need for a building to manage passenger needs. Airports of today provide many key services needed for the traveler whether they are beginning, transferring, or ending their journeys. The demand for air transportation rises each year, according to the Department of Transportation (United States Department of Transportation, 2013) 815.3 passengers traveled by airplanes in 2012. With the demand expected to rise, airports must be able to keep pace with services. There are many different services provided however, this report will discuss terminal design, baggage handling, and ground access.