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Importance of cultural differences in business
Multinational companies and culture
Challenges of cross cultural management
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Recommended: Importance of cultural differences in business
Cross cultural issues should be carefully considered whilst IKEA is operating as different countries will have different values, beliefs and attitudes. This would help ensure IKEA is operating ethically and responsibly within their countries of operation. Cross Cultural issues are an example of a major factor which encourages the success of multinational businesses.
A majority of successful businesses have increased their competition and emerged into more countries. Multinational companies such as IKEA are benefited in a way, that cross-cultural differences are made aware and experienced within all their countries of operation. IKEA will experience strengths and weaknesses which can be either beneficial or disadvantageous and these are usually manifested through changes concerning PESTLE factors.
With the current recession and different countries developing and altering their overall business practices, this is affecting international businesses like IKEA and national businesses like Nissan in terms of expansion and cultural differences. IKEA would need to be change adaptable, in order to keep up-to-date with changes and stay competitive. Being change adaptable will help IKEA in circumstances, which include changes in behaviour, beliefs, customs or communication. According to Schwartz et al. (2008), culture is proven to be a critical factor which plays a key role in the development and performance of various businesses which include IKEA.
Whilst IKEA originated from Sweden, they have been successfully developing and expanding their operations into other countries. At present they operate in 33 countries and this helps them understand more into the countries overall economy and culture differences in the way things are done. Cros...
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... B&Q and similar furnishing companies.
3.6 Franchising opportunities
IKEA can consider franchising as it will help expand their customer base and become more ethical during their operations. Franchising would help expand their operations into other countries without the risk of debt or the cost of equity (Entrepreneur, 2004). IKEA is franchised by Inter IKEA Systems B.V. of the Netherlands (Inter IKEA Systems B.V, 2012e). Franchising has helped IKEA meet cross-cultural issues and create suitable policies and procedures (Schneider and Barsoux, 2003). Whilst IKEA have been expanding their operations through franchising, it has been found that the different product designs have influenced cross-cultural differences. Based on this, culture has an impact on the product design, so IKEA have ensured the products and design are appropriate for their diverse customer base.
Today, many companies enter the global market, and some companies have become extremely successful in the global marketplace and others still struggling. In Theodore Levitt’s article “The Globalization of Markets”, he states that a well managed corporation focuses on selling standardized products with high quality and low priced instead of focuses on selling on customized products with high cost. Levitt defines the differences between multinational corporation and global corporation, and adopts many specific examples to proves his view. He defines the multinational corporation who operates in many countries and adjust its product based on the taste of specific region. This will result in a high cost to produce the product because company have to input more resource into each individual product. However, global corporation sells similar product worldwide at relative low cost. According to Levitt, the cultural differences are becoming more and more “homogenized”; therefore, becoming a global corporation will lead to the successful of the company in the global market.
Each country has its own culture, with subcultures inside the dominant culture (Schaefer, 2009, p.69). “Culture is the totality of learned, socially transmitted custom, knowledge, material objects, and behavior” (Schaefer, 2009, p.57). Values, artifacts, and ideas are also part of culture (p57). With globalization there is the integration of these cultural aspects, as well as language, social movements, and ideas throughout the world (Schaefer, 2009, p.20). Internationalization helps with this integration. Internationalization is the process of planning and implementing products and services so that they can easily be adapted to specific local languages and cultures (Linfo, 2006). Numerous American retail firms have expanded to other countries. Many have been quite successful due to their internationalization. However, failure to study the culture, retail practices, and consumer market of the country they intend to expand to can be quite costly. Although Home Depot is one of the world’s largest home improvement stores, their expansion to Chile cost them enormous financial loss, resulting in their divestment (Bianchi & Ostale, 2006, section 1, para3). This paper will look at successful international expansion of Home Depot stores, analyze what mistakes were made in Chile, and make suggestions of what could have been done differently.
In any successful strategic implementation, one key element is the corporate culture. The corporate culture in a company is a collection of the values, norms, beliefs, and attitudes which governs how people behave in an organization. It is how company employees and management interact with fellow employees and also stakeholders outside the company. These values that are shared in the company helps dictate how they dress, act, and perform their jobs. To maximize customer satisfaction, Home Depot’s employee’s exhibit the company’s corporate culture. This is how they stand out from their competitors. The corporate culture helps build a motivational environment for workers and it helps make customers feel welcome. This is how they have a competitive
and will work their best to achieve them. With this management style, IKEA can use various methods of communications (see E5). However this type of management style could make decision-making slow and is not appropriate to some businesses such as, manufacturing industries. The organisational structure, culture and the management style of IKEA have to perform successfully so that, together they can achieve the company’s objectives. For example, to increase profitability: the communication within the organisation have to be clear so that, staff can understand what jobs have to be carried out; staff have to be motivated to perform the job; the relationship between managers and staff have to be strong and committing; the organisation have to encourage staff to create new ideas and share them amongst others; democratic managers have to listen and act on the opinions of workforce, democratic managers have to make sure that the workforce is well aware of the objectives of IKEA, etc.
Bowell states that IKEA is establishing themselves “...as a leader in creating and running innovative sustainable places.” This means that IKEA is taking their job seriously. They want to be the ones to help and inspire their customers into following the methods of sustainability. The “People & Planet Positive Strategy” allows the customers individuals to learn about how they can make a change in their own lives by the implementation of products from the company. IKEA is in the process of adapting to the lifestyle of being environmentally friendly. It is necessary for them to become net-positive. Most appliance retailers do not maintain this type of
Firms exist with the purpose of create and deliver economic value (Bensaco et al 2010, p. 365); therefore, business that create better economic value than its competitors will attain an advantage position in market place. Companies might try to improve its sales (profit) through domestic expansion, product diversification or by internationalisation; this report will focus on the reasons of espressamente Illy to expand internationally; additionally, its sources of competitive advantage and, the analysis of three markets in which company want to participate.
Another example of IKEA’s international strategy in building good relationships with suppliers is in Asia, especially in Vietnam, where IKEA expanded its own supply base. Vietnam manufacturers offers low cost labor force and not expensive raw materials, while IKEA provides the view of creating a long-term, high-volume business relationship, and advice on finding the best according to the price raw materials, setting up and bulding factories, choosing what machines, equipments
IKEA is more than a furniture store they are a company driven by values (IKEA, 2014). The company seeks to make their consumers lives easier by providing them with modern, innovative, inexpensive products which they use to tackle daily home activities. IKEA Group has 298 stores in 26 different countries (IKEA, 2014). The company’s vision is “to create a better everyday life for the many people” (IKEA, 2014, para 1). Using innovative techniques for creating, producing, and marketing their products IKEA can provide consumers with durable products for reason...
A major challenge of doing business internationally is to adapt effectively to different culture. Such adaptation requires an understanding of cultural diversity, perceptions, stereotypes, and values (Hodgett &Luthans, 2005). Doing business overseas has its challenges as well as it rewards.
The purpose of this essay is analyze the case of IKEA, which has involved in the HR management. Meanwhile, choose two topics to identify the IKEA current situation, including training and development and cross-cultural management. From those two points, give some forward suggestions on the IKEA HR management practice.
E-commerce is available on Ikea’s website to selected countries, and they provide an e-mail address to customers who have queries about their business.
The differences in other cultures vary from beliefs to ways of life, or norms, of the different societies. The importance of understanding and sensitivity to other countries’ differences is crucial to a business’ success. “Lack of familiarity with the business practices, social customs, and etiquette of a country can weaken a co...
Sonderberg, A-M & N Holden. (2002), Rethinking cross cultural management in a globalizing business world' International Journal of Cross Culture Management 2(1): 103-121
Globalization can not only affect a company opening an office in another country but it can affect a small local business as well. As the internet brings the world closer together it becomes far more likely that a business that opened with no intention of selling internationally will have customers form different parts of the world asking for their product. For instance a steel company located in Pennsylvania may suddenly find orders coming in from South American factories. How the steel plant chooses to handle this new international customer could mean ...
Besides that, also important to consider there is the difference in shipping costs from different ports, as it will change the “landed cost” of the item, and the retail price and profit margin. Then, Problems encountered in international business larger and more complex than the problems faced in the domestic business. In example, the manager of an international organization decides to reduce costs and maximize the value-added. They must decide whether it is ethical to comply with all labor and environmental standards are found to be lower in less developed countries. In addition, they must decide which one foreign market to enter and should be avoided. The domestic business manager was not affected by this factor directly, but they will be affected by the economic downturn of international trade.