Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Concepts of Effective Communication
Current case study of conflict resolution in workplace
Workplace conflict
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Concepts of Effective Communication
Activity 1: Essay
Good communication has the ability to avoid conflict, as well as to resolve it. However, there are many ways in which an ongoing conflict can be resolved.
It is always a good idea to make a distinction between the conflict and the included person. This means that you should not blame and make negative comments towards the person. The problem should be clearly stated and you should keep in mind that there is always some kind of positive intention behind people's actions, even if it is poorly expressed. Keeping in contact with the included person can prevent a rapid escalation in the ongoing conflict and trying to find a possible solution which suites both parties is always a great idea. Offering to do things (like making it up to them) can also reduce the deepness of the conflict. Also, by showing that you care about the other person involved, the conflict will not be aggravated as the other person will not feel the need to get defensive about themselves.
It is important to express your point of view in a relationship as it allows for open communication and can constructively improve the relationship as it is being equally controlled by both people. Letting someone know how you feel, allows the person to understand you and your needs and this cannot be done if you do not communicate your views. If you feel that something is unjust in the relationship, it will not be improved if you do not speak about it as the partner will not know that what they are doing is wrong.
Effective communication will help in the transition from school to post-school destination as it will form a pattern of cognitive thinking which can help in making mature decisions. Practicing good communication will become a habit, and this will hel...
... middle of paper ...
...from banks and other businesses etc. which may help them. This will also block them from coming into things which they can fraud or people which they could bribe. The Black List is also supplied on the web which allows all members of public to view who has been caught. This creates a sense of public humiliation and shame, which can prevent them from further actions of fraud and corruption (Says “Effective leadership the solution to end corruption” project manager, N.D). (CW Law Document, V2, page 4, PDF)
By starting with what we do and our own actions, we can one-by-one start combating fraud and corruption. By practicing good ethic or by following one of the mentioned ideas, South Africa will soon be able to clamp down on the sly business of bribery and fraud. It affects all of us, so it is time that we all get involved with the combatting of this immoral habit.
...organizations, NGOs, and businesses to eliminate the corruption in order for policies to be more effective and operational.
Abigail, R. A., & Cahn, D. D. (2011). Managing conflict through communication. 4th Ed. Boston: Allyn and Bacon.
With corruption taking center stage of government functioning, accused officer, and company directors found to be engaged in corruption practices across the country have not been dismissed from services. The worrying trend is that several corruption cases are pending in the courts without trial and convictions. However, individuals convicted of corruption cases are mostly non-influential commoners and low-rung officials while a handful of senior bureaucrats, politicians, police officials and high-profile people in business have never been convicted in the country. Conviction cases are very low in the country may be due to the slow judicial system, ineffective law enforcement, and inadequate investigations.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
Meaningful communication between two or more individuals rarely leads to 100% agreement between all parties involved. More commonly, there are disagreements on certain points. In a close relationship like a marriage, which is also a partnership; in a strong business relationship; or in a hostage situation, these disagreements must be worked out satisfactorily for both sides in order for the relationship to remain healthy and/or the outcome to be positive. When the parties must reach an agreement or a compromise, one of the best communication strategies is negotiation.
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
There is no doubt that conflict occurs in every human institution including professional, unions, and educational and vocational environment. However effective exchange ideas through communication can greatly minimize the effects of marital conflict. Studies have suggested that couples remain married if they successfully manage their interpersonal communication on the basis of accommodating individual differences, problem resolving skills, forgiveness, collective decision making, empathy and above all positive conflict management.
Conflict seems to inevitable when trying to merge two companies. Conflict is described as the “Process which begins when one party perceives that the other has frustrated or is about to frustrate, some concern of his” (Kumar, 2009). Synergon’s CEO uses a “take no prisoners” approach and would fire most of the management team within 12 months of taking over a company using an approach they call neutron bombing. In cases where both companies are successful like in the case of Synergon Capital and Beauchamp you add even more conflict. The managers of Beauchamp are used to operating in a positive way that has produced profits for the company and you add Nick Cunningham a manager of Synergon who is used to restructure management in newly acquired poorly ran
The conflict I chose to analyze a conflict with my sister that also involved my brother. Basically, every Tuesday and Thursday morning my sister has class at 8 am at Concordia, so we share a car and leave at 7 am. My brother leaves for high school at around 7:10 am. For the whole semester, my sister and I have been getting late almost every Tuesday and Thursday. Since the beginning of the semester, we have made a plan that my sister wakes up the earliest, my brother wakes up at 6 am, and I wake up at 6:30 am. However, every time, my brother fails to wake up, so my sister wakes him up at 6:20 am. This causes me to be late because I have to wait for him to get out of the shower.
According to the OECD, corruption presents four key aspects of concern for developing countries. Corruption (1) increases the cost of doing business (2) it is an inefficient use of public resources (3) it excludes poor people from public services and perpetuates poverty and (4) it corrodes public trust, undermines the rule of law and ultimately delegitimises the state (OECD: 2015). This indicates that bribery, embezzlement, and state capture undermine development. The Bank recognises that corruption secretive and difficult to measure, yet the way that corruption is presented and perceived is problematic. I will investigate this by looking at how corruption can affect the development of effective state institutions. However, in order to provide these aspects of development, a state need the material basis. This is a fundamental paradox of the Bank’s anti-corruption strategy. The Bank also acknowledges that the limitations for reform are based on the inability of the state to perform such analytical
Likewise, the conflict should be acknowledged as soon as it is seen and prepare for the resolution. During such time, the discussion about it plays vital role towards resolving the conflict. In order to maximize team efforts, teammates must cooperate with each other and try to resolve conflict with proper and transparent communication. While resolving a conflict, it is also important for the teammates to remember why they are together in the first place and follow their best foundational strategy.
Disputes or conflicts can arise in any workplace, family home, or institution and they exist when one or more parties disagree with each other’s views and require the help, support, or service of a third party person to find a resolution. A fair and balanced conflict resolution process is important for the most effective outcome between two or more parties. Advocacy and mediation are two of many conflict resolutions that can be used in order to solve a problematic situation. However, certain situations require the skills, processes, and procedures that are exhibited by one more than the other. In some scenarios there may be a need to use both conflict resolutions if one does not proceed accordingly. Understanding the circumstance of the situation is ideal in discovering which conflict resolution would allow parties to come to a mutual agreement or resolution.
PREVIEW STATEMENT: I would like to show you today, how corruption could cripple the progress in South African societies by empowering criminal organizations and keeping the lower classes poor, and then I shall provide judicial solutions that revolve around empowering the public financially and legislatively to overthrow the tools of corruption. BODY I. First of all, one ought to recognize corruption as a real threat to political and economic structures in society in South Africa. A. “Transparency International's (TI) 2013 global Corruption Perception Index (CPI) shows that South Africa has dropped 34 places since 2001, with half the decline of 17 places occurring since 2009” (Newham, 2014). B. Corruption in forms of criminal organizations is often perceived as an illegal approach to gaining financial power which is intentionally committed to procuring services and benefits. C. The problem with South Africa is that its constitutional principles of accountability and its rule of the law are not firmly implemented, which allows the flow of illegal practices.
In order of being able to analyze the sources of conflicts regarding the clothing manufacturer, I will present the Conflict Process Model according to McShane and Von Glinow. Therefore, I will first define what conflicts are, and second present the different sources of conflicts and carve out which conflicts are involved regarding to the given case. The third step is to explain two different strategies to minimize these conflicts in future. Finally, I will provide a recommendation and conclusion.
Communication becomes vital in continuing and maintaining these relationships. It helps both of you meet your personal needs as individuals and as a couple. Meeting personal needs will always be something an individual needs, just because your married doesn 't mean you have to forget about your needs. It also allows you both to learn yourself and also your partner. I believe that learning about each other will keep the relationship going, people and things are always changing. So keeping up with that will help you two as a couple. As well as building your relationship and maintaining. If you maintain and keep building onto your relationship it will help it last. So think of your relationship as a flower. You plant a seed and the sun and water is what helps it grow. Just like communication and maintaining allows your relationship to