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Personality and values
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CULTURE: THE INTANGIBLE ASSET A company’s soul is its personality, its culture, and the values by which it stands; derived from a company’s core beliefs, this intangible asset determines the effectiveness of strategies and the ability to achieve authenticity. Culture consists of group norms of behavior and the underlying shared values that help keep those norms in place (Nelson, 2013). Defining and implementing desired norms of behavior requires wisdom, time, and some intellectual curiosity and emotional investment to understand what motivates employees to perform consistently well, even beyond expectations (Kotter, 2012). “Every company and team has its own identity--a soul waiting to be discovered and used to unlock human energy and unleash new economic value” (Lapin, 2012). While one culture will not work for every company, successful companies determine the desired culture, design, implement, and nurture it. Leaders must revisit their mission, and answer pertinent questions: Why are we in this business and why is our company here? What is the higher purpose for which our organization has come into being? The company’s existence is no accident of circumstance; it is here to do something no other organization can do (Lapin, 2012). Every company has a culture (Moberly, 2014). In today’s generation, the archaic mission statements filled with lofty sounding declarations resonate more like a press release than a passion filled vision inspired by a higher corporate purpose. The altruism needs of Generation Y demand a corporate DNA that promotes group cohesiveness striving for the greater good (HBR IdeaCast, 2009). “A company’s culture is somewhat akin to a garden, that is, a culture will develop whether or not business le... ... middle of paper ... ...tional-culture/ Lapin, D. (2012). Lead by Greatness: How character can power your success. David Lapin Publisher: Avoda Books. Moberly, M. (2014). Business IP and Intangible Asset Blog. Company Culture and Reputation. Retrieved from http://kpstrat.com/blog/?cat=1052 Nelson, D. & Quick, J. (2013). Organizational behavior : science, the real world, and you. Mason, Ohio Andover: South-Western Cengage Learning distributor. Rao, H., Sutton, R. & Webb, A. (2008). McKinsey & Company. Innovation lessons from Pixar: An interview with Oscar-winning director Brad Bird. Retrieved from http://www.mckinsey.com/insights/innovation/innovation_lessons_from_pixar_an_interview_with_oscar-winning_director_brad_bird Reh, F. (2014). Money Management. Company Culture: What It Is And How To Change It. Retrieved from http://management.about.com/cs/generalmanagement/a/companyculture.htm
Each organization big or small has its own values, ways of doing things and assumption that it operates in. The principles and ethics that exist in each of these companies are the baseline through which the company operates its affairs. This is what can be called as that organization’s culture. The culture in existence has an impact on the productivity, effectiveness and efficiency (Keyton, 2011). The basis of setting the most appropriate culture of a company is not only to move or increase the profitability but also to make the stakeholders happy and satisfied. One aspect of that is the employee or the human resource the firm who put their expertise in the firm and add a bit of creativity and innovativeness to move the products. Chick-Fil-A operates in a competitive industry thus it requires all the stakeholders.
Robbins , Stephen P. and Judge, Timothy, A. Organizational Behavior. Upper Saddle River, New Jersey. Prentice Hall. Pearson Custom Publishing. 2008 Print
Robbins, S. P., & Judge, T. A. (2007). Organizational Behavior (12th ed.). Upper Saddle River, New Jersey, United States of America: Pearson Prentise Hall.
Robbins, S.P. & Judge, T.A. (2009). Organizational Behavior. Upper Saddle River, NJ: Pearson Education, Inc.
Robbins, S. P., & Judge, T. A. (2011). Organizational behavior (14 ed.). Upper Saddle River, NJ: Pearson.
Kinicki, A., & Kreitner, R. (2009). Organizational behavior: Key concepts, skills and best practices (customized 4th ed.). New York, NY: McGraw-Hill Irwin.
Culture is “a system of shared beliefs and values that develops within an organisation and guides the behaviour of its members” (Schermerhorn et al. 2011). It plays an important role in any organisation. For instance, in Woolworths we can se...
In the process of getting all involved in organizational culture many entities are holding regular meetings within the executive team in order getting them engage in informing their personal of the entity’s vision, mission and goals and how could each individual contribute to those objectives. Yearly surveys and meeting to discuss results are good alternatives to foster the trust among employees. Getting management more involve in the daily processes and interaction with the employees is another excellent way to inspire cultural behavior. Trainings in understanding corporate behavior, diversity and proper communications within the corporation always motivate the members of an organization to have better relationships.
When I started working at Walmart, my employers quickly worked to initiate new hires into the culture. We learned about the vision that Sam Walton had portrayed for the future of Walmart. He valued low prices and customer-oriented service. He believed that “true leadership depends on willing service” (Walmart, 2014, para. 1). At first I felt that these were values that I was comfortable aligning myself with. However, I quickly realized that these values were not upheld at th...
Organisational culture is one of the most valuable assets of an organization. Many studies states that the culture is one of the key elements that benefits the performance and affects the success of the company (Kerr & Slocum 2005). This can be measured by income of the company, and market share. Also, an appropriate culture within the society can bring advantages to the company which helps to perform with the de...
Robbins, S. P., & Judge, T. A. (2011). Organizational behavior (14 ed.). Upper Saddle River, NJ: Pearson.
Collins, J., & Porras, J. I. (2002). Built to last: Successful habits of visionary companies. New York: Harper Collins Publishers.
Robbins, S. P., & Judge, T. A. (2011). Essentials of Organizational Behavior. Harlow England: Pearson Education Limited.
The concept of organizational culture is one of the most debated topics for researchers and theorists. There is no one accepted definition of culture. People even said that it is hard to define culture and even more change it. It is considered a complex part of an organization although many have believed that culture influences employee behavior and organizational effectiveness (Kilmann, Saxton, & Serpa 1985; Marcoulides & Heck, 1993; Schein, 1985a, 1990).
Morley, D. D. & Shockley-Zalabak, P. (1991). Setting the Rules: An Examination of Organizational Founders’ Values. Management Communication Quarterly, 4, 422–449.