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Business analysis of zara
Zara’s business model
Zara - A Marketing Case Study
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Zara is a profitable company run by Inditex, which is the one of the largest fashion groups in the world. Inditex was founded by Amancio Ortego Gaona in the early 1970’s. Inditex operates eight different chains which include: Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Uterque and Zara Home. Each chain addresses a different part of the market which allows Inditex to dominate a complete market, while not competing against each other and cutting out profits. The goal of Zara and Inditex is to dominate each segment of the market using a flexible business but also being able to expand that model onto an international scale. Zara began on a small street in Spain and has experienced a tremendous amount of growth over the years. …show more content…
The greatest way they are able to protect and grow its strengths are by continuing to use their business model and plan. Zara should also be focused on growing its strengths by exploring new markets, distribution centers, and marketing options. To improve their weaknesses they must first recognize that they have weaknesses. Every company has weaknesses and isn’t perfect. It is paramount that Zara monitor these weaknesses constantly as their surroundings are changing with a changing world. Also, Zara should utilize a better marketing strategy to help greater increase company revenue. A key to this is through online marketing. With a changing society in which consumers now have smartphones, tablets, and laptops a lot of shopping is done online. This being said Zara currently only advertises in its store windows. By having advertisements on social media or search engines this could help increase profits, enhance brand loyalty, and create a sense of importance. This benefit could help grow their opportunities as it will allow Zara to reach markets in which they are currently not in, or don’t have expansion plans for. Everything todays is at the palm of our fingertips and I believe the quicker Zara realizes this and emphasizes online shopping …show more content…
Pros of keeping the existing system would be millions of dollars saved on new construction, development, and training for the new center as well as thousands of man hours saved for training of the new facility. By saving these costs Zara is able to reinvest in its current distribution center as well as its product development or marketing. Cons to staying with the current distribution are the amount of costs they can incur with continued growth. This will definitely affect margins and make shareholders unhappy because with diseconomies of scale if we reach a certain point of growth Zara will be unable to efficiently maintain its edge. Although it’s not necessary for Zara to change their distribution center system, I would definitely recommend that they expand their distribution centers. The reason I say this is because the cons are going to be extensive costs and training in the long run the profits will be tenfold. By expanding you are asserting your presence and dominance of new markets, as well as creating an easier distribution to customers with minimized costs of airfare or sea travel. Granted that Zara and Inditex are already one of the biggest companies in the world, through this expansion I believe their dominance will be
Macy’s intended to deliver enhanced shopping experiences to its consumers through dynamic department stores and online sites. In this regard, the company developed a North Star strategy that allows it to improve its sales growth and to develop its existing core activities. The company’s consumer research monitors, analyze and anticipate their needs and wants based on the changing market trends. This allows it to strengthen its customer base and also helps it in identifying new markets and customers. Macy’s also identifies different styles and designs based on various occasions and events that allow it to capture the changing preferences of its customers. The company also celebrates various iconic events to interact with its customers which
Nordstrom is one of the top retailers in the United States. With a solid brand image and a sound financial situation, Nordstrom is relentless in their expansion in the US, and are beginning to expand into international markets. Nordstrom takes pleasure in providing state of the art client support and having experienced sales people. In order to hold their position as the most successful high-end retailer in the United States, Nordstrom must continue to figure out ways to improve their brand image and customer satisfaction. Nordstrom’s current business working strategy is successful but I believe there are a few ideal solutions that the organization could apply to further enhance the organization. Due to the aggressive characteristics of the fashion retail store market, it is crucial that Nordstrom preserves an aggressive advantage providing the highest level of customer support as possible.
Within the Zulily’s company they have 2.6 million active customers, 45% of whom were coming in through their phones; and $331 million in revenue, which was up 132% from 2012. Also, Zulily’s wants a business model that will differentiate them from Amazon. The company wants to reduce shipping times. With inventory being important aspect in the business model, Zulily’s wants to reduce shipping by improving a better customer experience within the company. The business model can open the opportunities for returns as Zulily’s can be able to store products in warehouses instead of having to ship them back to the manufacturer.
Currently, Zappos’ headquarters is located in Las Vegas, Nevada. In 2009, the company was acquired by Amazon.
Porcini’s Inc. is undergoing the process of growth and change. It is evident that the firm is entering in another phase that the management are pondering. The firm has employees who have the customer oriented minds and the management of Porcini’s expects them to cultivate the right customer attitude. The right kind of people is giving the entity the competiveness that the firm requires. There is risks when the growth of the firm grows or expands very fast than it can be controlled by the management. Given the fact that management need to select the options fully. Porcini’s management is conducting a customer research that will determine the customer’s needs in the market. The operation strategy, customer research and the location analysis for possible expansion will create huge value to the firm in the long
Weave Tech has several strategic challenges and opportunities since the purchase of the once then called Johnson-ware apparel in 2007. Since the organization has had the challenge of rebranding themselves to attract a new customer base which is also an opportunity to grow the organization. Weave Tech has to reposition the organization to be successful throughout the changes. Another strategic challenge the organization is undergoing is reorganizing and attracting a new management team which causes for cuts and layoffs. These cuts and layoffs can drastically effect the morale of other employees and ultimately production. Over the next 3 years Weave Tech goal will be to strategically handle these challenges and opportunities while
Analysis & Recommendation: Zara’s main strategy is the ability to respond very quickly to the demands of target customers which called for identifying trends of the customer in advance. The company has been able to identify the trends and meet the demand with the help of its autonomously organized structure and its effective value chain systems. The present system followed by Zara has been very effective and very easy to maintain, which as a result has persuaded the company to continue without any change in the present system so far. The problem that Zara faces right now is that the system that they use, P-O-S (Point of Sale terminals), runs on DOS which Microsoft does not support anymore and any hardware change in the POS terminal will not be compatible with the current POS software. Although the sense of urgency for the change may not be that high, investing in IT infrastructure is a must as MS Dos is an obsolete technology and there is no contract or guarantee from their POS terminal vendor that they will continue supplying the same terminal with out much changes in the hardware for any specific period of time, therefore change is unavoidable. The other main issue that Zara faces is that the stores don’t share inventory information electronically and hence inventory management becomes highly difficult and manual. The decision making process is based on the judgment of employees throughout the company instead of relying on a small set of decision makers; the majority of the decisions were made by store managers and as a result they placed orders for the items rather than simply accepting and displaying what headquarters decided to send them.
The business model that sets Zara apart from other clothing retailers is how rapidly the company changes stocks and releases new product lineups. The company averages 12-16 collections annually which equates to more than one lineup a month. Due to stock being limited and the rapid production Zara brings forth, their items are viewed as exclusive promoting further business. Their customers are happy knowing that their specific article of clothing is more “rare” due to only having an average of a two-week window to purchase the clothing. The company specifically targets current trends and has them in the store within 30 days. This maintains the brand’s uniqueness and relativity in fashion.
The fundamental business strategy of Zara is very simple which is linking customer demand to manufacturing, and liking manufacturing to distribution. Zara has been running their business in fashion industry which is susceptible to seasons and quick changing customer tastes. Zara has been approached to and considered their business as a perishable commodity business just like a fresh baked cake or bread to be consumed quickly.
" Zara counts on a very flexible structure, superior to give it his competitors and capable to become adapted to any market. In principle, the guaranty to keep on spreading out successfully out-of-doors has the enough ", Nueno takes aim . In fact, the company objective is to double his size in the next four years, according to you have indicated José María Castellanos, managing director of Inditex.
Zappos.com is a website that started off just selling shoes but now sells items such as handbags, clothing, and housewares in addition to shoes. Their company logo includes their catchy name with an explanation point as the end in the shape of shoe print which leads consumers to believe Zappos has strong feelings about the service they provide to their consumers. Zappos believe that customer service is the number one priority and is focused on cultivating repeat customers which is why they have always provided free shipping on both orders and returns; occasionally provides upgraded shipping so customers can receive their shoes the same day that they are ordered even though this is very expensive to the company; and they only show products on their website that they actually have in stock albeit they lose 25 percent of their potential business by doing so (Walker, 2009). For a compa...
H&M is the world’s second largest retailer, only behind its main rival Zara of Inditex (Petro, 2012). The company currently has 3006 stores in 53 countries. The company does not own any factories. H&M outsources production to network of 800 independent suppliers; 75% in Asia and 25% in Europe. In order to increase the efficiency and productivity of its supply chain, the company strategically locates its network of 20 to 30 production offices close to its suppliers. According to Stockholm Newsroom, the pretax profit of the company for the month of June to August of 2013 is $907 million, which indicates an 11 rise in turnover (Pollard, 2013). The company continuous development plan facilitates its goal for both brick and mortar, and online stores expansion worldwide. The target segments for H&M, a category specialist store, are trendsetters and fashion/money conscious males and females ranging from 16 to 40 years old with income ranging $15,000 to $60,000 annually.
Miuccia Prada once said that “What you wear is how you present yourself to the world, especially today, when human contacts are so quick. Fashion is instant language”. Miuccia Prada and the Prada brand have grown from humble beginnings making quality leather goods to a public traded company with a current market capitalization of over $26 billion (USD) . With the development of Prada as one of the world’s premier luxury brands it provides an excellent case study to examine how strategy paved the way for the success of the Prada brand. First, an examination of Prada’s strategic positioning against luxury brand rivals Louis Vuitton Hennessey Moet (LVHM) and Kering (Gucci). The acquisition history of Prada will be reviewed, where some preliminary conclusions can be made about what has been contributing factors to both the successes and failures. Then finally, an evaluation of what the future holds for Prada and the sustainability of its competitive advantage.
In order for a retail company, like Zara to produce good sales results it is dependent on the level of stock on hand. If Zara has too much inventory in a given store it can slow the stores cash flow as well as reduce profit due to markdowns. Therefore, excellent inventory control is of high importance to Zara in order to realize sales targets. Studying the open-to-buy has allowed me to realize it’s tremendous importance as well as usefulness for a buyer. As one of the two major tools of merchandise planning, the open-to-buy plan is used by many retailers today as an inventory management tool, in order to determine the quantity of inventory that needs to be bought. This is generally done on a monthly basis in order to reach revenue projections.
a. Grow the business by constantly adding more stores around the world: The Company has had tremendous success in opening stores around the world. It has applied its global strategy effectively and has enjoyed increase in sales from global operations.