Zara Business Analysis

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Zara Business Analysis

Fundamental business philosophy of Zara

The fundamental business strategy of Zara is very simple which is linking customer demand to manufacturing, and liking manufacturing to distribution. Zara has been running their business in fashion industry which is susceptible to seasons and quick changing customer tastes. Zara has been approached to and considered their business as a perishable commodity business just like a fresh baked cake or bread to be consumed quickly.

Thus, the main business tactics of the company in context of this business philosophy is ;

[ Short lead time ] More fashionable clothes and embracing quick changing customer's tastes

[Decentralized Management] Taking advantage of the intelligence and trust the judgment of employees

[Lower quantities] Inventory will be formidable burden in perishable products

[More styles] Providing more choices for customers and more chances of hitting it right.

< Zara's Business Concept >

Fashion at Low Cost

Low Cost Fashion

Reduce Creative Design ( Copy of leading styles )

Define a fast response process

Optimize the process ( lean organization)

Advertising only for new arrivals

No discounted sales

Specialized network for production Interdependent between design and product team

Low product complexity : 3 types, size and colors

More choices ( approximately 11,000 new items in a year)

No classics ( Design for clothes to be worn 10 times )

The principles for Zara's business operation

Based on the business strategy and tactics, Zara has been trying to optimize its business operation largely in three cyclical processes – ordering, fulfillment, and design and manufacturing. Much of the process are standardized and simplified under the excellent control and employee's intuitive decision making latitude. In short, the principle of Zara's business operation is optimization of all business process and get rids of all redundancies and unnecessary things. More extended or peripherals of the principles can be summarized as follow;

Keeping up with fashion ; short lead time and quick response to the market

Reducing risk ; reducing the quantity of manufactured so that reducing burden of stock and burden of frequent discount sales

Ownership and control of production ; vertically integrated manufacturing operation to enable its constant introducing of new items and also ensure short lead time

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