Coca Cola Company Independent Employee Outsourcing Evaluation

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Coca Cola Company Independent Employee Outsourcing Evaluation

Over the years, Coca Cola Company has realized the important role employees play in its successful operations. It is the company policy to value employees and to ensure that only competent personnel are posted to various positions. Given the numerous demanding tasks that are part of the Human Resource (HR) function, the firm’s HR department decided to undertake the services of an independent contractor in recruiting and selecting new employees as well as training existing employees at intervals of 3 months. This was mainly due to a need to reduce workload and control recruitment costs. In the past six months that the independent contractor has been offering the stipulated services, the firm’s HR has been engaged in monitoring and controlling activities to ensure efficiency of the contractor’s services at the planning and action stages.

An important aspect noted in the planning process is the contractor’s thoroughness in consulting the HR department to get the fine details about an open position. This is mainly for the purpose of job profiling and describing the position in a concise manner that attracts relevant job seekers. This diligence is exercised by the contractor all through to the sourcing process and especially in screening applicants to determine their suitability for the job. Being the first time to employ these services, the firm has been especially keen in monitoring the contractor’s effectiveness in delivering timely service. On evaluation, the HR department has expressed its satisfaction in the manner in which the contractor has been handling the transactions. On receiving an order for positions to be filled, the contractor communicates the proceedings ...

... middle of paper ...

...arter training. Since this had not been included in the contractor’s scope of work, a meeting will be convened with the contractor to discuss this amendment and its possible impact in terms of remuneration.

So far, no extra service has been required from the contractor. However, from the relation so far established between the firm and the contractor, the firm is confident that should such a situation arise, the contractor will handle it to the firm’s satisfaction. At the end of the year, the firm will undertake another evaluation to determine the overall effectiveness of the project.

Works Cited

Consult group, 2011. Internal Executive Search and Selection. Retrieved from:

http://www.consultgroup.net/backoffice/literature/%5Clt59.pdf

Grafton group, 2011. Recruitment Process Outsourcing. Retrieved from: http://www.grafton-

group.com/tabid/455/default.aspx

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