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The importance of good communication skills in healthcare
The importance of good communication skills in healthcare
Interpersonal communication skills in healthcare
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Negligence is defined as “the failure to act in a reasonable way as a health care clinician” 1, encompassing failure to follow up, to refer when necessary, to disclose necessary information to a patient, and to give necessary care.2 A clinician’s negligence may result in malpractice, which is “the failure of a professional to exercise that degree of skill and learning commonly applied by the average, prudent, reputable member of the profession.” 2 A malpractice suit must prove four factors: a duty of care owed to the injured party within an established patient-nurse relationship, a breached accepted standard of care, damage or sustained injury to the patient, and demonstrated direct causation by the clinician.3 As an APRN, I will avoid the …show more content…
Before entering each patient room, I will place aside any feelings of hurriedness or negativity from previous encounters, providing the quality care to each patient that I would want for my family members and myself. To ensure that I address each concern and document to reflect this, I carry post-it notes during each patient encounter so I do not forget to put in any orders. I know that I am only human, and I will be proactive by putting together safeguards like this in my practice to minimize errors and omissions. In diagnosing and treating, I will always ask about red flag signs and symptoms to rule out the worst possible diagnosis, erring on the side of being more conservative and cautious when in doubt. To avoid misdiagnosis, I will consult evidence-based clinical guidelines published by the Agency for Healthcare Research and Quality (AHRQ), UpToDate, and professional specialty organizations, in conjunction with consulting with physician colleagues and specialists when I encounter limitations in my own medical knowledge and expertise. When I encounter clinical situations in which I cannot “make a clear diagnosis in a reasonable amount of time” or that are beyond my scope of practice, I will appropriately refer the patient to another provider. My commitment to provide individualized and thorough patient education will avoid negligence by disclosing necessary information, in addition to building trust. It is important to me to assess a patient’s health literacy and educational needs at ever encounter, so that I can communicate effectively and provide the quality care each patient deserves. I will provide specific patient education on red flag signs and symptoms to monitor for, and emphasizing close
Medical malpractice cases are difficult for the families who have lost their loved one or have suffered from severe injuries. No one truly wins in complicated court hearings that consist of a team of litigation attorneys for both the defendant and plaintiff(s). During the trial, evidence supporting malpractice allegations have to be presented so that the court can make a decision if the physician was negligent resulting in malpractice, or if the injury was unavoidable due to the circumstances. In these types of tort cases, the physician is usually a defendant on trial trying to prove that he or she is innocent of the medical error, delay of treatment or procedure that caused the injury. The perfect example of being at fault for medical malpractice as a result of delaying a procedure is the case of Waverly family versus John Hopkins Health System Corporation. The victims were not compensated enough for the loss of their child’s normal life. Pozgar (2012) explained….
When we see patients, we must remember that we are not simply treating a disease. We are caring for people with lives, hobbies, jobs, families, and friends, who are likely in a very vulnerable position. We must ensure that we use the status of physicians to benefit patients first and foremost, and do what we promised to when we entered the profession: provide care and improve quality of life, and hopefully leave the world a little better than it was
Medical malpractice has been a controversial issue in the healthcare setting for centuries. Apparently, there are laws to protect patients’ from medical mistakes and errors that are the result of negligence. After researching various laws and medical liability cases based on allegations of negligence, this paper will discuss and provide details on the medical malpractice case of Dorrence Kenneth versus Charleston Community Memorial Hospital. The case analysis will briefly explain information from the beginning to end, including: laws that were violated, codes in the healthcare industry that were breached by the physician and Charlesto...
Although I respect and trust nurses and doctors, I always carefully observe what is being done with myself or my family members. After watching Josie’s story and being in the process of becoming a medical assistant, I feel this story has given me an initiative to ensure patients and their families are kept safe. The generation we live in is technological, there are many resources for patients and families to utilize to educate themselves when it comes to medical conditions. Some people like to self-diagnose and it makes it harder for doctors and healthcare workers to work with those patients. This is when communication and active listening becomes especially important to work through what is fact and what is misplaced
Medical malpractice lawsuits are an extremely serious topic and have affected numerous patients, doctors, and hospitals across the country. Medical malpractice is defined as “improper, unskilled or negligent treatment of a patient by a physician, dentist, nurse, pharmacist, or other health care professional” (Medical malpractice, n.d.). If a doctor acts negligent and causes harm to a patient, malpractice lawsuits arise. Negligence is the concept of the liability concerning claims of medical malpractice, making this type of litigation part of tort law. Tort law provides that one person may litigate negligence to recover damages for personal injury. Negligence laws are designed to deter careless behavior and also to compensate victims for any negligence.
...health of a patient and a follow up check at the GP’s may be required.
Day by day medical technology is improving, unfortunately so are cases of nursing malpractice. By understanding the laws that governs nursing practice, it will help the nurse protect client’s rights and reduce the risk of nursing liability (Sommer, 2013, p. 23). It’s usually necessary to prove that the nurse was negligent to prove nursing malpractice. The Joint Commission defines negligence as a “failure to use such care as a reasonably prudent and careful person would under similar circumstances” and malpractice as “improper or unethical conduct or unreasonable lack of skill by a holder of a professional or official position. Sommer defines professional negligence as the failure of a person who has a professional training to act in a reasonable and prudent manner (p. 24).
Medical malpractice is like a virus that spreads contagiously and has been going on for many years. This phenomenon has caused deaths, diseases, and injuries due to the negligence of medical professionals towards their patients. Hospitals are losing their reputation and doctors are losing lots of their money. Usually after the doctor does something wrong, the patient should file a lawsuit against them and the hospital. One way to prevent malpractice is to pick younger doctors who are more careful with what they are doing. Malpractice is an occurrence that should be stopped soon or many injuries could occur to the patient due to the doctor’s negligence.
Negligence, as defined in Pearson’s Business Law in Canada, is an unintentional careless act or omission that causes injury to another. Negligence consists of four parts, of which the plaintiff has to prove to be able to have a successful lawsuit and potentially obtain compensation. First there is a duty of care: Who is one responsible for? Secondly there is breach of standard of care: What did the defendant do that was careless? Thirdly there is causation: Did the alleged careless act actually cause the harm? Fourthly there is damage: Did the plaintiff suffer a compensable type of harm as a result of the alleged negligent act? Therefore, the cause of action for Helen Happy’s lawsuit will be negligence, and she will be suing the warden of the Peace River Correctional Centre, attributable to vicarious liability. As well as, there will be a partial defense (shared blame) between the warden and the two employees, Ike Inkster and Melvin Melrose; whom where driving the standard Correction’s van.
Review the scenario below. Consider the legal principles influencing the likelihood of any successful action against Steve in negligence.
Generally speaking, negligence, error, incompetence, these are the words commonly associated with malpractice, yet many have no idea what the true definition states. Malpractice can be defined, according to the legal nurse consultant of Independent Medical Evaluations Inc., Jan Parrish (2010), “as a violation of professional duty or a failure to meet a standard of care or failure to use the skills and knowledge of other professionals in similar circumstances.... ... middle of paper ... ...
A patient’s treatment needs may differ widely based on stage of their illness experience. Treatment for a newly diagnosed, moderately ill patient may be very different than the treatment of an end stage, seriously ill patient. In addition, working with patients in various settings as a part of their multi-disciplinary team requires an added consideration of the approach to the staff in the setting. Each patient care setting has a culture of it’s own and requires that a clinician be mindful of how to work with the staff as well as the patient in that particular
Medical malpractice is how one would lose their license, so it 's every nurses responsibility to make sure they do not do any medical malpractice. Malpractice can happen in a number of ways, on the part of a health care professional. The main cause of medical malpractice will always come down to medical negligence. Harming a patient is what every nurse is afraid of doing, it can be done in many ways. Medication errors are one of the most common mistakes that are made, and they can come with dire consequences. There are numerous types of prescription drug errors. Some of the most common
My interest in Internal Medicine (IM) developed in multiple facets. My keenness to physiology and pathophysiology leads me to this specialty as it relies heavily on both subjects. As I began to explore it, I found that variety and complexity is like a fresh cup of coffee to start the day! The wide range of diseases, endless possibilities of how the same disease may present itself and how they run separate courses in different patients challenge my inquisitive mind. The central role of educating patients in IM enables me to practice what I love to do: teaching. I have always enjoyed simplifying and explaining things. Educating patients about the
Moving forward I want to continue connecting the pieces of my patients’ care and health history. I plan on accomplishing this by continuing analyzing the lab values, medications, and physiology of the diagnosis to establish diagnosis and interventions specific to my patients and finding the connections between the