Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
The importance of communication skills in healthcare
Importance of good communication skills in health care
Interpersonal communication skills in medical field
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: The importance of communication skills in healthcare
Another method that would have greatly helped with our discussion processes while not being interrupted by other group members is if we were to do a circle discussion. This would allow each individual to share their thoughts and ideas freely. Only when they are done speaking can other members continue their thoughts or to add on additional ideas. This method does not require any person to be supervisors but have the conversations flow naturally and gives the ability to share any restricted thoughts. The circle discussion give an organized and constructive opportunity for quiet members to contribute to the whole process. It allows each person to give their full thoughts and views without distractions.
From the beginning, what could have made
…show more content…
Many times even though I may know a general idea of what nurses, doctors, or children’s aid worker do, the image can be greatly distorted through the societal and media lens. To let each person explain their own discipline in terms of what they do, how they do it and their beliefs, it helps educate me in understanding the reality of their work. This greatly helps with the processes of multidisciplinary teamwork. When working with our own group of people in the same discipline, majority of the people have the somewhat of the same belief or values in what they do. However, while working with other disciplines, the values may be crossed and cause conflict. While working with this group in developing our presentation, there were times where I was confused of what was happening when discussing our roles. Each person seemed to have a distorted view of the disciplines present. So while creating and writing down the roles and scripts, many were confused of the characters in the disciplinary sense. Afterwards, when we all realized that we had not much of an idea of each discipline, we went around in a circle explaining our programs or occupation. We clarified it with each other …show more content…
However, reflecting back, I personally am not aware of how my non-verbal communication may have been displayed when trying to work with my group. As taught in class, humans trust more on non-verbal communication than verbal communication. The fact that I do not recall how my non-verbal communication were (besides the time where I was expressing my anger,) I have no recollection of how my peers may have responded. An aspect that I feel I should pay more attention in future teamwork scenarios, I need to be mindful of what meanings my actions may have given off that my teammates may have interpreted as either positive or negative. Ultimately, this might have been the reason why I did not get along well with my teammates. Although we may have the same interest, my non-verbal communication cues may have been misinterpret and resulted to many negative
In addition to having a specific objective assign and a clear role every team member should have the proper education that allows her to complete the assign task(s). Also an open and constant communication within team members is important, since the feedback from each other can help to the growth of knowledge of each of the team members as an individual, as well as it helps to resolve any issues or errors found within the interdisciplinary care model. Another important characteristic of a team member is the ability to be able to provide support to other team members even if this means taking on extra workload for a short-term period, while the other team member stabilizes herself and becomes available to take over the assignments left
rofessionals from different disciplines collaborating to provide care to patients. Effectively coordinated and collaborative inter-professional teams are essential to the care and treatment of patients (Rowlands & Callen, 2013; Doyle, 2008; Ruhstaller, Roe, Thürlimann & Nicoll, 2006; Simpson & Patton, 2012, p. 300). Communication is a process of conferring information between individuals through use of speech, writing or various other means, and is critical to the success of a multidisciplinary team (MDT) (Higgs, McAllister & Sefton, 2012, p. 5; Rowlands & Callen, 2013; Sargeant, Loney & Murphy, 2008). An MDT must use multiple strategies to enhance communication and ensure their success (Doyle, 2008). An effective MDT generates opportunities that benefit healthcare, which is the reason for the recent dominance of inter-professional care in health practice (Simpson & Patton, 2012, p. 300; Rowlands & Callen, 2013). Many barriers prevent effective communication within inter-professional teams. Lack of communication within MDTs presents challenges to their success, leading to numerous consequences, including the failure of the MDT (London Deanery, 2012; Sargeant et al, 2008). Communication between professionals is the key factor underpinning the potential success or failure of inter-professional teams, the outcome of the functioning of MDTs will either benefit or impair care of patients.
By working together there is information sharing, improve safety and quality also collaboration gives knowledge to other professionals. (Littlechild and Smith, 2013).what I have learned through working in partnership with other professionals was creating a poster related to what each professional does. Some of the professionals I did not know how exactly they work together in partnership. Example: I was not aware of how a radiology would work with a social work and the outcome of that was that Radiology develop and maintain collaborative relationship with medical colleagues and participates in regular meetings with other professionals activities to meet the needs of a service users therefore they collaborate with Social Workers. By doing a poster and delivering information I learned a lot from the other team members, shared experiences knowledge and skills with other group members. Group work made me realise how it is very important to work in multi-displinary team, the benefit of it and what others can benefit from. During the poster each of the student was from different professional however we all had the question but each had to look at it in each profession perspectives. This gave an opportunity to everyone to go and search for each professional and communicate with the rest of the group the outcome of the presentation. By doing that, we exchanged ideas learned from each other’s skills and used it into practice. I have learned about sharing information with others, learned about communication and
It is important that all team members are aware of their role within the group and that they are performed correctly to meet their goal. For example, at a nursing home a nurse and a CNA work closely together. As the CNA is preforming ADLs he/she is able to assess the patient for any problems that the resident may be having. The nurse is then made aware of any problems and may ask the CNA to assist in a situation such as turning the resident in order to administer a shot. By working together the medical staff are able to reach set health goals and help the patient more efficiently.
One of the disadvantages of a multidisciplinary team is that problems can be encountered when different professionals work together, there can be unclear goals, lack of direction and poor leadership (D...
By evaluating the effectiveness of inter- professional working, the conclusion is; “When conflict does arise, there are a number of approaches that can be taken to manage it. The choice of which approaches to use, such as collaboration, compromising, accommodating, competing or dodging, will depend on the nature of the conflict. The choice of approach to managing the situation will make a great deal of difference to the potential outcome of a situation “.According to (Leadership, Management and Team Working in Nursing, Shirley Bach, Peter Ellis,
Despite the importance of interprofessional collaboration in healthcare, many colleges still teach students in a uni-professional manner. The uni-professional approach to education creates problems: a lack of understanding of the roles of other professions, poor attitude toward professional collaboration, poor teamwork and communication skills (Frenk et al.,
There are many elements of a small group discussion each of which is important and play a key role. One of these elements is small group member roles and leadership which entails each member of the group taking on a specific role to benefit the group as well as gaining some form of leadership to help guide the group. The main roles that exist are; initiator-contributor role, information giver, orienter role, recorder role, and encourager and harmonizer roles. Each of these roles helps to keep the group and the discussion on the right path.
Good communication encourages collaboration and helps prevent errors. Strategies to help promote good communication and collaboration should include concepts such as self-awareness, creating opportunities for different ideas to come together and clarifying communication. “Respecting the views of other disciplines and communicating in an organized, thoughtful manner has an impact on how practitioners from other disciplines perceive the nurse’s role and value as a competent health care professional” (Arnold & Boggs, 2011). AD identified strategies such as; resourcefulness, teachable moments, a good work ethic and strong leadership as being important to her teams as well. Teams that are effective are characterized by common purpose and intent, trust, respect, and collaboration. Team members value familiarity over formality and watch out for each other to make sure mistakes are not made. A collaborative experience shared by AD, was working with an LPN that was diligent in asking questions and providing information to AD and other team members. This LPN was also good at listening to what others had to say and incorporating suggestions into her care practices. AD believes that because this LPN did her job in regards to knowing her abilities and communicating relevant information that potential near misses were avoided. AD felt that because of this LPN’s
Engleberg, I., Wynn, D., & Schuttler, R. (2003). Working in groups: Communication principles and strategies. (3rd ed.) Boston: Houghton Miffon
...and show an open mind to everyone’s ideas. I’ve found that this makes for a lighter and more fun environment and we’ve shown success in completing our task. Most times I’m put into groups, I don’t know the other people very well. This is common at school with my classmates. I’m used to having no leader in the group and everyone fighting to have their ideas chosen. Once a leader was chosen in the group we started discussing openly everyone’s ideas with the chosen leader voicing their opinion on which idea to choose and why. Usually when it comes to my friends I take the leadership role and make an try to hear everyone’s opinion before making a decision. I believe that for a team to find success and reach their goal someone needs to take leadership and voice an unbiased opinion. The team needs to hear everyone’s ideas and choose one based on which will lead to success.
Each individual is categorized into a group from the day they were conceived. According to Kozier et al (2010) a group is “two are more people who have shared need and goals, who taken each other in account in their and who, thus, are held together and set apart from others by virtue of their interaction” (p. 400). The communicate that takes place between members of the group is group dynamic (Kozier et al, 2010). Motivation for participation and similarity of other group members and the goals of the group will affect the group dynamic (Kozier et al, 2010). The type of group that was created was a task group and Kozier et al (2010) stated that “the focus for such group is completion of a specific task, and the format is defined at the outset by the leader or members” (p.400). The purpose of the group was to choose a community health care organization, and then presents the information to the class. To increase the student understandings of what a community health organization is; to demonstrate understanding of community based health care nursing practice. To provided information on the different aspects of the community health organization and to identify various roles of nurses within the community health organization. In order for a group to be effective, three functions are required. It must maintain a degree of group unity, it needs to develop and modified its structure to improve its effectiveness and it must accomplish its goals (Kozier et al, 2010).
My perception of myself as being introverted and lacking confidence shows in my behaviour and mannerisms during communication with others. In my everyday life I show signs of nervousness while engaging in conversation or other types of communication. For example, I avoid confronting others because of uncertainty of the situation that may arise following confrontation. My nonverbal communication suffers in some areas because of my self-concept as well. In feedback I received during the lab activity “speed dating”, I need to work on making and maintaining eye contact and keeping open body language. According to Belcher, eye contact is especially important because it can either reinforce or diminish our verbal communication (2014). Another common comment was that I need to work on trying the “confrontation” skill. This is consistent with my own observations. Feedback from seminar activities states interpersonal communication skills I am good at include active listening (clarifying and repeating what someone has said), asking open ended questions, and making sure the “client” knows I comprehend them. In communication with others, I need to work on my nonverbal communication cues. However, I am able to engage in active listening, and convey a good understanding of what is being said to
Johansen (2012), described conflict as a perceived threat to a person’s “needs, interests, or concerns” (pg. 50), but in the workplace, it may become more complex. This is due to the mixture of different emotions and perceptions of each individual. Johansen (2012), explained that healthcare teams usually handle responsibilities and roles that often overlap. Unclear communication and differences in perceived situations is one of the main reasons why conflicts occur (Johansen, 2012). The article then presented a case scenario between a nurse manager and direct care nurse in an emergency setting. This example showed how conflict arose between team members because of their different perspectives about the daily assignment on the floor. While conflicts will continue to be present in the workplace, the ones that are handled in a profession way, “results in improved quality, patient safety, and staff morale, and limits work stress for the caregiver” (Johansen, 2012 pg.
Non-verbal communication doesn’t involve words, but is a powerful form of communication. The way your body language is tells the other party whether or not you are receiving their message or just listening. When your nonverbal behaviors align with the words you’re saying, they indicate to the person you are communicating with that you are trustworthy. When non-verbal behaviors do not align with your message it sends mixed signals on what you are trying to convey. When communicating in business it is imperative that you are conscious of your own body language and nonverbal cues as well as that of