Case Study Of Uber

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Uber’s business requires marketing because it offers an exchange of a service between itself and its customers. It provides its customers on-demand access to vehicular transport and appeals to two main markets of individuals: those who are in need of transport or who are unable/ do not wish to drive themselves, and those who are in need of a job with flexible hours and have experience driving cars. Uber business can be simplifies using the Four P’s of Marketing: Product, Uber projects itself as a “personal driver for everyone” [@1], attempting to give the impression of classiness and servitude. Price: Uber has an interesting price model that is calculated from many different variables such as time, distance, and location [@2]. Promotion: Uber promotes it’s business through many different mediums such as videos, referrals, and emails. Place: Uber has been working hard to push it’s services to countries all over the world, especially into “emerging markets” such as China and India [@4]. Uber’s business model is, in its simplest form, ease of access and …show more content…

There have been several news articles that have been published that have commented on Uber’s ethical decisions or lack thereof. For example, when an Uber struck and killed a child in San Francisco, Uber refused to take responsibility for the incident because they claimed, “he was not carrying a passenger and was therefore not working for the company at the time” [@7]. This drew heavy criticism to Uber because many people believed that the company was acting unethically in regards to their statement and lack of action. However, in another case, Uber also attempted to make ethical decisions in regards to societal responsibility by releasing an article showcasing data that shows how Uber has been able to reduce the amount of DUI’s and drunk driving accidents in cities where Uber is has been introduced

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