V. Objective
Briefly, The objective should be able to determine if hiring new people to the salesforce can improve the works of Sal Clermont and Susan Jones and the performance of the company, because this will tell us if the courses of action to be chosen or recommended in the latter part of this case analysis was the best course of action .
Having new to be able to cope up with the increasing demand for their products is also an objective that needs to be addressed because as a growing company progress the responsibilities and work load increases. It is also stated in the Case that there are a dilemma of whether to hire employees internally or externally, but the case said that it is not limited to only those two option rather there are
Instead of focusing on increasing sales for the company Sal Clermont and Susan Jones might be held up by training and giving instructions to the newly hired employees not to mention the monitoring of everything they do in the task given to them.
Also, the company might not be able to afford hiring completely all of the employees and then training them since every employee is subject to their own capabilities and will likely have a difference in the costs of employment.
ACA2: Solely Hiring External Employees.
Outsourcing employees may be a possible course of action. Getting employees from other companies or industries with the same line of work might be able to help increase in productivity and decrease the possible work load given to 2 people because it will be evenly allocated for each employees.
Training and monitoring will also be at a minimal level since these people are already accustomed to the working environment and flow of tasks the only thing that needs to be secured is that they are able to embody the company into their work.
Having a few outsourced employees that have a considerable experience in the same industry or in being a part of sales force may help the senior management in completing the work left by senior sales force members as they focus on the internal member that have no to little knowledge about the industry. Also, training outsourced employees from different industries only need a little training since they have been part of sales forces from different companies and the only difference are the nature of business that needs to be tailor-fitted to the new industry. Connection of outsourced employees are also a valuable asset since they can be the bridge for the Satin Organic Product to venture to a broader and wider business.
Outsourcing simply means acquiring services from an external organization instead of using internal resources (Butler, 2000). By using outsourced resources, organizations can gain a competitive advantage by utilizing contingent staff to accomplish strategic goals without incurring the fixed overhead. By focusing on the leading edge and highly specialized skill sets, outsourcing providers can often offer higher quality services, or at a lower price than the client organization. Typical reasons for outsourcing go beyond simple contingent staffing. Outsourcing providers are able to maintain economies of scale with regard to specialization (...
Moreover, the company has placed great significance on open and honest communications with the employees on many levels. Even more, leadership expected a plan that would utilize all human assets in a way that would support the organization’s attitude in servicing customers and employees. As such, they found it important to centralize the staffing initiative in order to maintain the unique corporate culture created in the beginning. Every one of these strategies would be focused on centralizing staffing, brining in the best possible employees, and retaining each on a high
1) His selection in employees is based on required skills instead of their abilities or personalities which would help him to understand the interpersonal skills of his new hires.
Recommendations for this company are to recruit from external applicants to increase new ideas, work ethic of employees due to pressures of competition from new recruits and to utilize an offline applicant platform such as in house
Found in the case study entitled, Promotion from Within at Citrus Glen, is a staffing process concern. The Citrus Glen Company, based in Florida, is a juice producer that supplies orange and grapefruit to food processors, grocery stores, convenience stores and restaurants in the United States. With rapid growth over the last few years, the HR vice president, Mandarine “Mandy” Pamplemousse, has been worried about how to staff the ever-expanding array of positions for Citrus Glen. Her concern is how to hire and promote enough individuals who are qualified for the needed positions. When Mandy is trying to staff internally, she uses a contractor based in Charlotte, NC called, Staffing Systems International (SSI). When positions become available that are appropriate to staff internally, she sends a group of candidates for the position to SSI to participate in the assessment center. The candidates are in the assessment process for three days. Mandy receives the results with recommendations, a few days after
Outsourcing is a technique for companies to reassign specific responsibilities to external entities. There are several motivations for outsourcing including organizational, improvement, cost, and revenue advantages (Ghodeswar & Vaidyanathan, 2008).
Usually the firms to which the activities are outsourced are specialized in their area of work and so the parent firm gets the advantage of getting the work done through competent employees. Therefore, outsourcing gives competitive advantage to the companies which can be easily sustained by them without much effort.
There has to be a fit between the job and the worker, and therefore the workers have to be selected and trained according to the job they will have to perform. Also, only efficient workers should be selected in order to maximize the production.
Managers need to inform employees about important dates, new products, and new opportunities to build a positive work environment that involves every member of the staff. Employee satisfaction is a critical segment of a strong work environment. Developing well-trained employees increases morale, job satisfaction, effectiveness, and innovation. When interacting with customers, a well-train employee will act under company policy and enhance the company’s image. Spending the time and money to ensure the staff is trained properly will give us a competitive advantage over our rivals.
Kim, J., & Park, S. (2010). Outsourcing strategy in two-stage call centers. Computers & Operations Research, 37(4), 790-805. doi:10.1016/j.cor.2009.06.020.
Will facilitate the employees to get a better understanding of the working of the company.
Right now, there is a low supply of workers leading to a shortage which means that instead of trying to hire full-time workers Ashok should try to look to different strategies in order to account for the shortage. He could do so by making opening positions for part-time workers, employ contract workers, outsource work and essentially try to reduce that gap. Ashok should have been prepared for this shortage by forecasting the firm’s demand for future employees. By looking at the market share growth of 8% in 2009 to 30% in 2015 Ashok should have predicted the need for more workers and arranged accordingly. This is a major problem because, with a high demand and low supply, it causes an influx of unqualified
Carl should have informed Monica that the new hires would not be ready in July. This choice would solve the problem pushing back the date the new hires need to be ready, but this would interrupt Monica’s production goals. Another solution he should have contacted the hires to ask for missing transcripts and applications to be turned in as soon as possible. Ensuring that the applicants understand that there are deadlines that are built in to backup due date for unexpected problems. Training manuals were short by 12, Carl needs to make arrangements with staffing to gather extra manual for Carl as an instructors copy. Carl seems to be unaware of the working knowledge with the company policies and procedures; he would need to be aware of the training material prior to the new hire class. Carl should have reached out to the schedulers about drug screening d to be completed, candidates who have a positive drug testing they will not be considered for the position. Delaying the hiring of new employees may affect the retention rate if the candidates will be willing to wait to start the position. Since Carl waited to reserve a training room for his new hires, he was notified that he would need to schedule other room or space that is available for training. Human Resource Management would have given Carl the functions needed to help with his
...urcing services, the company operation will be became a mess. This is because one organization can’t run a lot of task or project at one time. Therefore an organization need outsourcing in the way to help their organization run smoothly.
...s, many future problems can be reduced and hence help in improving the organization profits. Therefore, we can see that filtering the employees’ recruiting process is essential. Because good employees can bring up a good organization, at the same time good organization generate good profit and able to produce good GDP to our country as well and hence we can hedge against budget deficit that which will eventually lead to debt crisis.