Cargill, Nestle Purina And Lockheed Martin

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Cargill, Nestle Purina, and Lockheed Martin each provide a large level of attention to the development of their organizations operations management process. Cargill Corn Milling focuses on the requirements of the key work processes segmented by customer value, profitability, and sustainability to improve processes (Cargill Corn Milling, 2008). This management process ensures alignment with expectations of key work process customers, supplier and partners. In addition, their Best Practice Model (BPM) includes key steps and the requirements for each step to design processes and modify processes for efficiency, effectiveness, agility, and cost control improvement. Cargill Corn Milling final steps taken is to incorporate the Management of Change …show more content…

Customer value is analyzed by market segments and product line using tools and the collected data produces product line strategies (Cargill Corn Milling, 2008). On the other hand, Nestle Purina has several supporting processes, critical to their goal for achieving customer value and sustained financial success (Nestle Purina, 2010). For example, Nestle Purina Organizational Questionnaire (OCQ) process of taking the voice of the customer and deploying it to employees and their behavior has been refined and improved numerous times over the last several years (Nestle Purina, 2010). This and various other processes go through multiply cycles of improvement prior to the process is agreed upon by management and leadership. Lockheed Martin, has adopted 7 to 20 Lean Six Sigma (LSS) program teams to develop innovative solutions for customer value and cost control (Lockheed Martin, 2012). They also monitor and control program and product cost through Program Performance Measurement Process (PPMP) which consist of five key areas of program management to provide reporting data. This process is reviewed by various levels of management, customers and suppliers at least monthly to identify any potential issues that could impact their ability to meet cost projections (Lockheed

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