Caliph Johnson Case Summary

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CALIPH JACKSON | CREDIT & COLLECTIONS


Summary: A credit professional prepared for success with the business acumen, organizational competencies, and analytical skills in credit, collections, and management.
PROFESSIONAL HISTORY
Property Management PLUS LLC, Chicago, IL 2011-Present
Property Manager (Project Manager)
▪ Leasehold risk assessment and mitigation using credit risk framework (FCRA).
▪ Property (project) manager of general repairs, CAM’s, Altra Builders/Aqua construction project, closet shelving designs and installations.
▪ OD consultant for self-managed organizations (HOA’s) in governance, accounting, and property management.
Key Accomplishment:
 100% collection of 2013 arrearages ($4,000+), saving $7,000+ in legal fees for an …show more content…

▪ Managed monthly deals totaling $6 million in new and renewal transactions partnering with Sales Teams nationwide.
▪ Partnered with Legal in process and policy redesign for Canadian credit practices, adverse action, renewal transactions (D&B, FCRA), and UCC-9 filings and subordination.
▪ Utilized ETL/SAP data solutions to monitor and authorize portfolio adjustments for credit risk, cash reserve and charge-off policies; SOX and PCI DSS compliance support.

Due Diligence Specialist/Credit Analyst II (Chicago & Atlanta Offices), 2005-2008
▪ Authorized credit approval and underwriter of merchant working capital and purchases.
▪ Performed due diligence using risk mitigation tools consisting of financial statements and ratio criteria, personal and commercial credit reports (D&B, FCRA), internal data, public records including +OFAC, SDN, FSE, U.S. Sanctions searches, prioritization of UCC lien holders, tax liens, unsecured creditors, seasonality, performance assessments, and comparative like/same-store review …show more content…

▪ Developed recovery strategies (e.g. collections, litigation, & bankruptcy proceedings) as an unsecured and secured creditor with security agreements and UCC-9 filings.
▪ Coordinated resolution efforts for merchant credit accounts with attorneys, asset-related landlords, auctioneers, and bankruptcy trustees (FCRA, FDCPA).
Key Accomplishments:
 Successfully built and implemented the Credit Application tool in SalesForce.com.
 Editor of the Collection Department’s Quarterly Review.
 Special acknowledgement: highest recovery ($359,000) by a Collection Specialist-March 2005.

Argent Healthcare Financial Services Inc., Chicago and Belleville, IL 2003-2004
Collection & Training Supervisor
▪ Managed collection activities for offices in Chicago and Belleville (remotely), Illinois.
▪ Managed the Billing, Liability/Self-Pay, and Bad Debt departments plus client service performance including upselling. Implemented training programs based on FDCPA and HIPAA Guidelines.
Key Accomplishment:
 Consistently achieved revenue goals and acknowledged as Department of the Month for exceeding revenue goals by 74%- April 2004.
EDUCATION
• Roosevelt University, Chicago,

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