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How personality traits affect consumer behaviour
How does branding affect consumer buying
How personality traits affect consumer behaviour
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All About That Brand Look around at all the girls you when you go out. Notice what brands they are wearing. Are they sporting Kendra Scott? What about Michael Kors? Brand culture, also known as brand loyalty, occurs when someone is dedicated to a brand and repeatedly buys from this brand for multiple reasons. Brand loyalty has been around for many years for example it has been around since the early 1900’s. Logos are one of the many factors that draw consumers eyes to luxury items. These logos have been around since the early 1900’s (Credo). The swoosh that represents Nike, the flower that represent Louis Vuitton, the three stripes that represent Adidas, and “MK” that represent Michael Kors, are just a few examples of the many brand logos …show more content…
Brand loyalty and consumerism have a connection. The stronger the loyalty we have to a brand, the more we will consume. This will then cause an increase in consumerism and our economy. The reasons behind why people are driven to buy brand names and be loyal to a brand can be based off of demographics, peer pressure, and many other. I am loyal to many brands myself and researching this topic that is close in relativity to my life and this research made me take a step back and look at why I really do I buy these things. Women are driven by things such as wanting to fit in with the “in-crowd”, sealing relationships with their significant other, as well as young girls are driven to compete with their peers, trying to be as good if not better than them. Another broad topic that people buy brand names is because of specificity such as things like color, design, fit, material, craftmanship, and the story behind the brand (The Luxe Strategist). The most uncommon reason that some people developed brand loyalty is because of simple greeting or birthday cards they receive in the mail (Professional Services Close-up). These three reasons are not strong reasons to spend money on expensive brand names if we can obtain the same quality …show more content…
In 1978 a complex definition of brand loyalty was proposed by Jacoby and Chestnut stating “a biased, behavioral response, expressed over time, by some decision-making unit, with respect to one or more brands out of set of such brands, and is a function of psychological processes” (Essays, UK). In 1994, Wilkie defined brand culture as, “a favorable attitude toward, and a consistent purchase of, a particular brand” (Essays, UK). These definition means that consumers are loyal if the attitude, and behavior is favorable. The better the attitude the more likely the brand will have a higher brand loyalty percentage. The last definition of brand loyalty evolved in 1997 by Oliver stating, “a deeply held commitment to repurchase or patronize a preferred product or service consistently in the future, thereby causing repetitive same-brand or same brand-set purchasing, despite situational influences and marketing efforts that have the potential to cause switching behavior” (Essays, UK). If we look at an overview of all three definitions, they are all based on the action of consuming one brand repeatedly. In 2008 Kevin Stirtz proposed six steps to becoming loyal to a brand (Essays, UK). In 1997 Philip Kotler defined four patterns of behavior such as “hard core loyal, split loyal, shifting loyal, and switchers” (Essays, UK). There are many different theories that have evolved over time by different people regarding the steps of becoming
Mise, J. K., Nair, C., Odera, O., & Ogutu, M. (2013). Determinants of Brand Loyalty and Product Quality of Soft Drink Consumers. Asian Journal of Business and Management , 1 (1), 8-13.
People require brands to experience the feeling of being special. People spend their money to have something from famous brands, like a bag from Coach or Louis Vuitton which they think they need, yet all that is just
In every given business, the name itself portrays different meanings. This serves as the reference point and sometimes the basis of customers on what to expect within the company. Since personality affects product image (Langmeyer & Shank, 1994), the presence of brand helps in the realization of this concept. Traditionally, brand is a symbolic manifestation of all the information connected with a company, product, or service (Nilson, 2003; Olin, 2003). A brand is typically composed of a name, logo, and other visual elements such as images, colors, and icons (Gillooley & Varley, 2001; Laforet & Saunders, 1994)). It is believed that a brand puts an impression to the consumer on what to expect to the product or service being offered (Mere, 1995). In other application, brand may be referred as trademark, which is legally appropriate term. The brand is the most powerful weapon in the market (LePla & Parker, 1999). Brands possess personality in which people associate their experience. Oftentimes, they are related to the core values the company executes.
This psychology of brand tribes explains why consumers choose the more expensive name brand compared to the off-brand that could very well be the same product with the same experience. Coca-Cola sold the youth lifestyle of peace and acceptance in the 60s. Disney understood that they were selling the American dream and a place for families that was a real-life utopia. Ikea’s brand idea is democracy in that consumers can put together their own furniture. Starbucks has branded themselves as a community center. Most young consumers go to Starbucks to meet up with a friend or relative, do homework, and simply hang out and use the free, reliable wifi; the coffee is just a byproduct. Companies have furthered their success by paying celebrities to model their clothes until they are such a household name where they no longer need to advertise to achieve success. Companies like Coca-Cola don’t need to tell consumers about their refreshing soft drink for most people already know, instead, they market the experience and life-changing moment of drinking their
This shift in focus repositions the lens squarely back onto the consumer as a strategy to build more valuable, deeper brand relationships. With this paradigm shift, comes the necessity of a sharper focus upon loyalty: What it consists of and how it can be shaped.
Loyalty, it comes in different shapes and is generally seen as a highly regarded human trait. It is defined as a commitment to consistently purchase preferred products or services over and over again (Oliver’s, 1999 p.34). A Loyalty Program (LP) is a marketing exercise designed to reward returning buyers (using discount cards; points cards; club cards / discounts; gifts and exclusive services). Some argue that LPs are only made to make consumers dependent on specific brands. This essay provides evidence that LPs mean to deliver benefits to consumers covering a multitude of their needs beyond mere financial advantage. Further, the paper argues that the choice to join or leave LP ultimately rests with the end users. Frequently multiple brands within one category of products are supported simultaneously.
Brand addiction or Compulsive Buying is one of the most critical ways in which consumers engage with brands. Brand addicts limit their consideration sets to their addictive brands and omit other brands from their consideration set. Individuals become single-minded and prejudiced in favor of the addictive brand, disregarding all other brands, focusing only on the addictive brands, and seeing no other brands as better, regardless of price differences. Lululemon creates a brand value by maintaining its primary focus on this. Addicts become focused on the brand to the extent that the brand which they love might not be the best brand, but customers will not accept the fact that it is not the best brand.
Since 1967 Polo Ralph Lauren the brand is impeccable example for how a company must develop strong brand equity through the years. Indeed, the brand has established its image across a diversity of products and markets using a perfect lifestyle marketing approach. To understand how the brand has achieved strong brand equity, and resonance with its customers, analy...
Brand Guidelines Tim Russert Department of Communication & Theatre - John Carroll University Team: Megan Stechler, Ryan Dadich, Rose Dolan, Ruth Klein & Mason Cross Brand Vision Brand Vision is the foundation of brand building and the strategic planning process. David Aaker, organizational theorist and professor at University of California Berkeley, defines brand vision is “an articulated description of the aspirational image for the brand; what you want the brand to stand for in the eyes of relevant groups” (Aaker, 2014, p. 25). Through brand vision, a brand is able to build a strong foundation, plot its future path, and add proof points to define its identity. The core elements represent the essence of a brand, highlighting the most important
Souiden, N., & M'saad, B. (2011). Adolescent girls from a modern conservative culture: The impact of their social identity on their perception of brand symbolism. Psychology & Marketing, 28(12), 1133-115.
Consumers with brand loyalty are indifferent with too many choices in shopping as they tend to ignore other brands and chooses product from their preferred brand.
Today there seems to be only one-way people identify the quality, and class of clothing. The way people do so, is by looking at the brand name of the product. Not only does the brand have persuasion on the class and quality of clothing, but it also causes a separation in social groups. Branded clothing makes an argument because the people of our society would rather pay more for an item that’s been with branded with a respected and well know company rather than buying cheaper non-branded clothing. The clothing people wear tends to reflect on their social status, or class. Overall the three things brands do, is change the value and cost, perception of others around you. I will be explaining why brands bring separation to social class, the value and cost quality why society would rather buy from these brands.
A lot of people have a favorite store to shop at while some don’t really care about where they get their clothes. They may prefer expensive brands such as Hollister, Gucci, Nike, and more while some may just prefer anything that fits into their budget (generic brands) such as Bogo, Mossimo Co, and some unknown brands. Although popular brands and generic brands of clothing bear major differences, such as their affordability, they both produce a stigma of wearing popular brands of superiority amongst society.
A company’s brand is one of its most valuable assets (Green and Smith 2002). Brands owners invest millions of dollars every year in advertising and promotion to raise awareness and create demand for their brands.
From the study it is clear that people often purchase branded products since they are aware of the brand performance or perhaps they have a good past experience about the brands. This makes customer’s become loyal with the specific brand.