Behind The Screen Summary

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In Behind the Screens: The Ethics of Medical VRI & Sign Language Interpreters, Shelly Hansen delves deep into the ethical considerations (or in some cases, lack thereof), of using VRI in medical situations. The article focuses on the areas in which VRI (Video Remote Interpreting) could use some revamping. In some medical settings using VRI is not only the go-to option, it is the only option, and Hansen believes that a few kinks should be worked out before relying solely on a “Cyber-signer.” Often times with complete disregard of their patient’s desires, medical facilities only offer VRI interpreters because “Medical [facilities] love this kind of sterile control,” (Hansen).
Hansen begins the article with a sarcastic crack at all of the great qualities that VRI presents itself with: No waiting, 24/7/365 on demand, etc. She continues into a satirical list of all the reasons one might not be too keen on using a VRI interpreter, and would benefit from having a “live” interpreter there with them. Hansen takes another stab at the medical profession remarking ‘…invested in a “solution” to this communication barrier, and who feels that due diligence has been satisfied,’ (Hansen). She goes on to talk about how she …show more content…

She compared this situation to No Child Left Behind, a program devoted to ensuring “All children [with] a fair, equal, and significant opportunity to obtain a high-quality education,” (ESEA). “No patient left behind” she called it. Medical facilities have this naïve understanding that what could possibly be wrong with this? It saves us time, money, it is convenient, etc. If it was so successful with one Deaf patient, how can it not be successful with all of them? Sure, in their minds they have checked all the necessary boxes. They have done their part by providing necessary accommodations. However, the root of the issue is that these institutions are satisfied with simply checking their

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