B2b Case Study

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Business deals are closed between two entities with one entity being the seller and the other one being the buyer. At some point, every entity is a seller and/or a buyer. The denotations of a buyer and a seller are referred to at every level of the consumer - either a business or an individual. B2C is referred to as
Business to Customers or a business model that is primarily conducted by a business organization as a seller and a consumer or an individual customer as the buyer. On the other hand, B2B is referred to as
Business to Business or a business model that is primarily done between two business entities or more in a cooperation whereby a partnership define a business entity as a seller and the other one as a buyer.
Both B2C and B2B involve …show more content…

Business to customer business model is a business interaction between a business and a consumer, in most cases an individual. In this business model, the seller deals with a very diversified class of consumers and has to adapt marketing strategies based on individual customers. An example of a business to customer business model is Amazon. The company engages directly consumers and sell to them the products on a one-on-one basis. In this business model the fulfillment for every single transaction is a concern for closing a deal as Kutz put it; it’s a challenge for business to customer to close deals in some instances as he (Kutz) assumed that the customer might not be at the designated place at the delivery time (Kutz, 2016). This challenge makes it difficult for B2C to predict fulfillment.
Here every transaction has a new contract that is, in most cases independent of previous businesses done with the customer. The payment is instant in most B2C business models. A strong customer
B2B vs. B2c 3 relationship management in B2C considers the customer’s activities such as request …show more content…

B2c 4 very high scale without cooperating with any other entity. This move makes it easier for a previous
B2B firm to be at the same time B2C model. However, I believe that it’s only that the model of conducting the business that has changed to new ones. It’s more likely that in B2B, if an old business partner can no longer respond to the actual demand of the other partner, then they are more likely to be replaced by the one or the system that is compatible with current trends. For example, if business A was pushing its products to customers through business B and that business B is no longer effective comparing to the alternative technological feature that has been introduced in the industry, then business A is more likely to switch from business B as a partner and seek for the inovative technological solution that would replace its old partner, business B. The positive side of technology to both B2B and B2C is that it gives to both business models a more effective control over theri customer relationship management, speed in processes, cut on cost of operation, brings up new

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